office manager resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Accuracy-driven Payroll Clerk offering 2.5 years of experience in maintaining payroll information and payroll submission. Excels at completing multiple tasks simultaneously and efficiently. Hardworking and detail-oriented Office Manager dealing with multiple clients on a daily basis and overseeing daily office tasks.

  • Data entry
  • Customer service
  • Time management
  • Scheduling and calendar management
  • Invoicing and billing
  • Organization
  • Business operations
  • Administrative support
  • Bookkeeping skills
  • Submitting tax payments
  • Maintaining files
  • Payroll software proficiency
  • Direct deposit processing
Office Manager/Payroll Administrator, 01/2018 - Current
Colfax Corporation Asheboro, NC,
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled all scheduling and managed timely and effective allocation of resources and calendars.
  • Oversaw daily functions.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Managed payroll for over 15 hourly and salaried employers.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Annually supplied proper tax forms.
  • Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability and nontaxable wages.
  • Produced and filed payroll reports every week, or as necessary.
  • Determined payroll liabilities by calculating employee federal and state income, social security taxes and employer's social security, unemployment and workers compensation payment.
  • Prepared manual checks and initiated direct deposits for over 30 employees .
Customer Service Associate, 09/2019 - 01/2020
Benchmark Hospitality Montgomery, TX,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Reviewed account and service histories to identify trends and issues.
  • Processed customer account changes.
  • Documented conversations with customers to track requests, problems and solutions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Kept detailed records of customer accounts, including actions taken, issues resolved and important information.
  • Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Set up and activated customer accounts.
Back Waiter, 06/2016 - 09/2016
Ruschmeyer’s City, STATE,

Partnered with team members to efficiently serve food and beverages.

  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served average of 300 patrons daily at upscale restaurant with exceptional service.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education and Training
Bachelor of Science: Business Administration, Expected in 05/2016
SUNY Geneseo - Geneseo , NY
Status -
Associate of Science: Accounting, Expected in 05/2014
Genesee Community College - Batavia, NY
Status -

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Resume Overview

School Attended

  • SUNY Geneseo
  • Genesee Community College

Job Titles Held:

  • Office Manager/Payroll Administrator
  • Customer Service Associate
  • Back Waiter


  • Bachelor of Science
  • Associate of Science

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