Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

I am a thorough and steadfast Office Worker with top-notch administrative skills and solid background in open house services. I Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient. My pervious work background has made me an individual with a team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales.

  • Policy and procedure modification
  • Documentation and control
  • Scheduling
  • Event planning
  • Team Leadership
  • Workflow planning
  • Clear oral/written communication
  • Friendly nature
  • Organizational skills
  • Bookkeeping
Work History
Office Manager, 04/2018 to Current
Chase BrassEast Alton, IL,
  • Handled all incoming business and client requests for information.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Help developed standard operating procedures for all administrative employees.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new hires on company processes while maintaining my desk work flow production.
Waitress, 01/2018 to 04/2018
Cache Creek Casino ResortBrooks, CA,
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed and reset tables durning shift, working efficiently to keep dining room and work areas clean.
Assistant Service Deli Manager, 07/2013 to 04/2018
Gelson'sWest Hollywood, CA,
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Organized and oversaw food service training to educate employees on prep, rotation and customer service.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Motivated staff to perform at peak efficiency and quality.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Set schedules for 13 staff by planning and designating shifts and hours.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Managed timely and effective replacement of damaged or missing products.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Greeted customers and directed to requested products.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
High School Diploma: , Expected in 06/2013
San Dimas High School - San Dimas, CA

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  • San Dimas High School

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  • Office Manager
  • Waitress
  • Assistant Service Deli Manager


  • High School Diploma

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