- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Highly enthusiastic customer service professional with more than 10 years client interface experience. Dedicated to Customer Service, motivated to maintain customer satisfaction and contribute to the Agencies success. Sales expert who identifies customer needs and delivers solutions to problems.
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Chicago Public Schools – Chicago, IL,
Resolved customer questions, issues and complaints.
Serviced household policies as needed.
Contacted customer for payments/ processed payments.
Followed up on leads and referrals.
Improved customer retention.
Helped with Cross selling products.
Processed corrections, endorsements and cancellations.
Wesbanco – Clinton, MD,
Was responsible for contacting customer on any insurance matter.
Confirmed insurance coverage on exciting auto loans.
Helped with collection, front desk and Funding when needed.
Followed up on claims/ auto repairs.
Establishes relationships with car dealers.
Verified car dealer licenses and Processed dealer packages.
Bank Of America – City, STATE,
Teller:
- Cash handling
- Cross selling
- Customer Service
- Processed Deposits, withdrawals and wire transfers
- Helped with Merchant accounts.
Personal Banker:
- Established a client base
- Cross sold banking products
- Processed Credit applications such as home mortgages, credit cards, auto loan, etc.
- Followed up on customer referrals.
- Opened checking and saving accounts
- Set up customer with Online banking and other services.
- Successful at meeting quarterly sales goals.
California Technical High School - Los Angeles, California
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School Attended
- California Technical High School
Job Titles Held:
- Office Manager
- Insurance Department
- Teller/Personal Banker
Degrees
- High School Diploma
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