Office Manager resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
To secure a position that offers challenge and opportunity of growth and able to utilize my computerized skills, good communication skills, customer service, and bi-lingual language skills in English, Hindi, and Punjabi. I work with high level of accuracy and attention to detail. I am self-motivated, self-disciplined and able to work independently and also as a team. Relate well to and enjoy working with the public and a diverse clientele. Enjoy working as a team member, as well as, working independently and Self-motivated to quickly learn the new office procedures Applying continuous improvement concepts to identify and improve services. Ability to establish priorities according to relative importance and deadlines; set goals; manage time efficiently. Ability to read, understand, interpret and apply a variety of interrelated instructions, such as those found in guidelines, agency, state and federal rules, regulations, policies and procedures.
Education and Training
Expected in 2004Associate | Business TechnologyEverett Community College, , WAGPA: Business Technology
Expected in Bachelor of Arts | English and Political SciencePunjab University, , GPA: English and Political Science
Expected in Bachelor of Education | English and Social Science asMeghalaya University, , GPA: English and Social Science as
Skill Highlights
Proven patience and self-discipline
Motivation techniques specialist
Conflict resolution
Patient-oriented
Personal and professional integrity
Relationship and team building
Sound decision making
Staff training and development
In-depth claims knowledge
Claims analysis and review specialist
Cultural awareness and sensitivity
Critical thinking proficiency
Staffing management ability
Proven patience and self-discipline
Conflict resolution
Conflict resolution
Patient-oriented
Personal and professional integrity
Relationship and team building
Sound decision making
Staff training and development
In-depth claims knowledge
Claims analysis and review specialist
Cultural awareness and sensitivity
Critical thinking proficiency
Professional Experience
2015 to 01/2016Office ManagerChicago Public Schools | Chicago, IL,
Coordinate and expedite the flow of work and materials within or between departments of an establishment according to the schedule.
Reviewing and distributing work, and schedules; conferring with supervisor to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and any scheduling problems.
Interact with patients and employees in routine situations, assist in the orientation and training of the new employees and handle confidential information.
10/2011 to 11/2014Office AdministrationAnheuser-Busch Inbev | Renton, WA,
Wide range of medical office procedures including verifying insurance, communicating with insurance companies and entering finance and demographics into the database.
Perform complex and varied administrative functions.
Establish goals and set up procedures to accomplish those goals within the time frame.
Provide leadership, guidance, training and advice to subordinates as needed.
Answering phone, drafting correspondence, prepares financial spreadsheets, take and process payments.
My duties included but not limited to ordering office supplies, filing documents, making photocopies and sending faxes.
Communicating with the insurance companies for unpaid AR.
04/2009 to 05/2011BillerBeaumont Hospitals | Troy, MI,
Early Intervention, Preschool and school age billing and administrative support.
Performed data entry for all the authorizations for the submission of the claims.
Make reports for the unpaid AR and research, communicate with the Department of Health regarding the claims and the authorization of services and evaluations.
Research and develop a plan to reduce aging of accounts over 90 days.
04/2005 to 04/2009Office Manager and billerNassau ID Physicians | City, STATE,
Responsible for receiving calls, greeting patients, delivering patient records.
Perform data entry and input patient record in the system.
Bill the claims to the insurance companies, electronic submission as well as paper submission of claims.
Research denials and track source of rebilling the claims.
Make reports for the unpaid AR and research.
Communicate with the insurance companies regarding the unpaid claims.
Getting authorization for the medical tests.
Getting the patient information from the hospitals for the billing purpose, rebill the claims.
Maintain and order clinic and office supplies, make payments to different vendors and perform any and all the duties to run the office smoothly.
Ability to handle confidential material and information.
Skills
Administrative functions, administrative support, AR, billing, data entry, database, Department of Health, drafting, faxes, filing, finance, financial, frame, insurance, inventory levels, leadership, materials, office, ordering office supplies, progress, receiving, Research, scheduling, spreadsheets, supervisor, phone, Proficient in Microsoft Office Suite (Word, Excel, Outlook, some Powerpoint); ability to independently create, edit, proofread and format documents, reports and spreadsheets.
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