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Office Manager Resume Example

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OFFICE MANAGER
Career Overview

Dedicated and focused Receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Core Strengths
  • Office Management
  • Invoices / expense Reports / Payments Transactions
  • Vendor Negotiations & Bookkeeping
  • Spreadsheet & Database Creation
  • Accounts Payable/ Receivable
  • Bookkeeping & Payroll
  • Records Management
  • Inventory Management
  • Expense Reduction


  • Client relations specialist
  • Focused on customer satisfaction
  • Skilled multi-tasker
  • Microsoft Word, Excel, PowerPoint
  • Professional demeanor
Areas of Expertise

Customer Interface 

  • Greeted customers upon entrance .
  • Assisted customers over the phone regarding operations.

Work Experience
Office Manager
April 2012 to May 2015SIX M ILE ELECTRIC － AR
  • Overseeing both company's daily busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience Office Skills: Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Reports & Spreadsheets, Complaint Handling, Data Entry (65 WPM) Computer Skills: Word, Excel, PowerPoint, Access, Outlook, Windows Vista/XP, Quick Books 2014
  • Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
  • Demonstrated proficiencies in telephone and front­desk reception within a high­volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
  • Led "cleanup" of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times. W ORK H ISTORY
Warehouse Manager
October 2009 to October 2010DOGS AFIELD － CHARLESTON, AR
  • Design more attractive merchandising strategies to increase store traffic and profits. Hire and train sales staff. Increased store inventory and expanded merchandise purchases.
  • Responsibilities included purchasing, merchandising, customer service, and all facets of running a warehouse and store front.
  • Oversee the daily operations and sales of a large distribution facility.
  • Oversee all warehouse procedures and policies.
  • Work directly with sales staff to determine pricing points.
  • Ensure the delivery of customer service excellence.
  • Daily Purchasing and Accounts Receivable
  • Overseeing all truck delivery's stock and receiving
  • Manage vendor relations to ensure the cost­effective purchase of warehouse supplies.
  • Sales Representative
  • Performed queries in multiple databases.
Manager / WAS A PART TIME JOB
October 2008 to October 2009Savannah Park Apartments － Charleston, AR
  • Leasing Manager: Leased apartments to disabled and elderly. Maintained tenant services, and community betterment, within standardized federal, state, and company guidelines. Ability to interpret and establish priorities based on a variety of federal, state, and company policies, procedures, programs, and guidelines
  • Property Management of two apartment complexes.
  • Took property from 75% to 98% occupancy in three months
  • Prepared leases and conducted move­ins and move­outs.
  • Collected rent from residents, verified amount paid, deposited rent checks and sent verified information to the corporate office.
  • Followed up with any delinquent rent, prepared 3­day notices and initiated eviction procedures as necessary.
  • Maintained good tenant/owner relations by utilizing professional communication at all times.
Caretaker
May 2007 to October 2008Self Employed － Branch, AR

Worked doing home health sitting with a few elderly people at their homes.

Educational Background
Associate of Arts : Information Technology, 2005American InterContinental University Online

Associate of Arts in Business Administration (AABA) with a concentration Information Technology

Certifications
  • Notary Public State of Arkansas (Commission expires May 11, 2022)
Skills

Associate, Customer Service, Receptionist, Retail Sales, Accounts Receivable, And Sales, Buying/procurement, Credit, Databases, Facets, Increase, Inventory, Merchandising, Operations, Pricing, Purchasing, Sales, Sales Of, Sales Representative, Sales Staff, With Sales, Leasing, Property Management, Accounts Payable, Ar, Bookkeeping, Invoices, Office Management, Payments, Payroll, Vendor Negotiations, 65 Wpm, Access, Administrative Support, Data Entry, Database, Excel, Filing, Front Desk, Key Accounts, Liaison, Office Skills, Outlook, Phone System, Powerpoint, Quick Books, Records Management, Telephone, Typing.

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Resume Overview

Companies Worked For:

  • SIX M ILE ELECTRIC
  • DOGS AFIELD
  • Savannah Park Apartments
  • Self Employed

School Attended

  • American InterContinental University Online

Job Titles Held:

  • Office Manager
  • Warehouse Manager
  • Manager / WAS A PART TIME JOB
  • Caretaker

Degrees

  • Associate of Arts : Information Technology , 2005

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