office manager resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated and meticulous Office Manager with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals.
Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success.
Skills
CRM and office management software
Data entry
Project management
Process improvements
A/P and A/R Payroll and benefits
File and data retrieval systems
Event coordination
Expense reporting
Scheduling and calendar management
Customer relations
Billing
Senior leadership support
Supervision
Relationship development
Insurance billing
Team management
MS Office
Class B license
Documentation skills
Preventive maintenance
Experience
Office Manager, 04/2010 - Current Clinica – Thornton, CO,
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Updated employee paperwork and records.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Coordinated logistics for corporate events.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
Behavioral Health Assistant, 04/2010 - Current Ascension Health – South Barrington, IL,
Counseled clients, discussed life issues and worked closely with them to identify positive and healthy life choices.
Effectively managed daily charting for each client .
Cultivated relationships with clients , discussing ways to help improve overall health while alleviating self-harm practices.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved client satisfaction by finding creative solutions to problems.
School Bus Driver (CDL), 06/2017 - 12/2019 Berkshire Hathaway Homeservices Executive Group Real Estate – Portage, IN,
Planned optimal routes to minimize delays and maximize time efficiency.
Maintained clean safety record with no accidents or incidents.
Achieved consistently high customer scores due to exceptional service.
Logged daily mileage, gas.
Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
Managed records by tracking mileage, maintenance and expenses
Maintained solid connections with established customers to promote new products.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Real Estate Sales Agent, 04/2016 - 04/2018 Berkshire Hathaway HomeServices – City, STATE,
Counseled customers on market current status for residential and land markets.
Prepared newly purchased homes for clients prior to arrival.
Identified potential buyers through cold calling.
Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
Generated lists of properties comparable with buyers' needs and financial resources.
Applied various methods to build client base, including networking, email, and social media.
Communicated with clients to determine property needs and budget constraints.
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