- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Diligent and detail-oriented Administrator with proven history of effective team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies.
- Budgetary Planning
- Scheduling and calendar management
- Customer relations
- Invoicing and billing
- File and data retrieval systems
- Accounts payable and receivable
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- Expense reporting
- Data entry
- Training and coaching
- Billing
- Microsoft Office
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Office Manager, 08/2018 to Current
Comcast – Englewood, CO,
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Answered and managed incoming calls and emails.
- Collected payments from patients and arranged payment schedules.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Arranged documents for insurance claims.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Verified, updated and entered patient information into system.
- Scheduled cleanings and dental appointments for patients using Open Dental.
- Tracked differences between plans to correctly determine eligibility and assess claims against benefits and data entry requirements.
- Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
- Sent clinical request and missing information letters to obtain incomplete information.
- Administered standard contract benefits to process pending claims for dental benefits.
- Validated insurance and advised patients of benefits and coverage.
- Submitted claims to insurance companies and clearinghouses.
- Complied with insurance regulations dictated by local, state and federal agencies.
- Informed patients of claims status after filing insurance claims.
- Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
- Updated all patient and insurance data regularly and carefully inputted changes into company's computer system.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
- Organized supply purchases, equipment upgrades and operating expenses.
- Managed operations for 8-person dental practice, facilitating excellent patient support services, direction and guidance. dental practice, facilitating excellent patient support services, direction and guidance.
- Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
- Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
- Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
- Educated patients on treatment procedures and post-procedure home care.
- Solicited vendor quotes to determine optimal material purchase pricing.
- Increased office organization by developing filing system and customer database protocols.
- Updated employee paperwork and records.
- Oversaw office inventory and timely reordering of supplies.
- Wrote professional business correspondence to maintain strong line of communications.
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
- Interviewed, onboarded, developed and oversaw daily activities of 8 clerical and administrative office personnel.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Barista, 02/2018 to 09/2018
Fifth Wall – Durham, NC,
- Maintained calm demeanor during high-volume periods and special events.
- Greeted guests with pleasant smile and superior customer service.
- Protected store assets and facilities by complying with company policies and procedures.
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Listened to customer desires and needs to recommend optimal products.
- Operated cash register, collected payments and provided accurate change.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Cleaned and sanitized work areas, utensils and equipment.
Head Girls Soccer Coach, 08/2017 to 08/2018
Idaho Falls School District 91 – Idaho Falls, ID,
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Communicated effectively with coaches and fellow athletes, including organizing meetings.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
- Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
- Reviewed game tapes of competitor matches to understand strategies and plan approaches.
- Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Maximized athlete performance by overseeing targeted physical conditioning programs.
Head Soccer Coach, 06/2012 to 06/2017
University Of Utah – Farmington, UT,
- Improved team behavior by modeling correct actions and instilling discipline.
- Improved player health by optimizing nutritional plans and recommending enhanced life choices.
- Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.
- Ran soccer drills and fitness circuits to improve athletes' coordination and competitors on and off field.
: , Expected in
Western Oregon University - Monmouth, OR
GPA:
March 2017- March 2018 Transferred to LCC
Associate of Arts: Transfer Degree With A Focus of Business, Expected in 2018
Lane Community College - Eugene, OR
GPA:
High School Diploma: , Expected in 2015
Churchill High School - Eugene, OR
GPA:
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