- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Highly motivated, enthusiastic team member. Excellent attention to detail, firm analytical and organizational skills with an insatiable interest in learning. Motivated to learn, grow and excel in successful industry.
- Skilled in Microsoft Office Suite
- Self-motivated and conscientious
- Relationship building
- Bookkeeping
- Vendor sourcing
- Skilled in Quickbooks Pro Desktop, Quicken, T-Sheets
- Excellent multi-tasking ability
- Office management
| - Professional customer service representative
- Project organization
- Procurement expertise
- Supervisory skills
- Policy and procedure modification
- Payroll and budgeting
- Clear oral/written communication
|
Office Manager, 04/2013 - 05/2020
Constant Contact, Inc. – Gainesville, FL,
- Initial contact point for potential clients. Handled all incoming requests for information. Provided excellent customer service; answering all questions and gathering information to formulate quotes.
- Performed billing, collection and reporting functions.
- Optimized organizational systems for payment collections, AP/AR, deposits and record keeping utilizing Quick Books desktop.
- Compared vendor prices to ensure optimal savings. Set prices for retail side of business.
- Oversaw appointment scheduling for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Tracked and recorded expenses and reconciled checking and credit card accounts to maintain accurate, current and compliant financial records.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Completed weekly payroll for nine employees utilizing T-Sheets payroll module and Quick Books.
- Assisted in hiring, training staff, establishing and monitoring goals, conducting performance reviews and setting wage scales.
- Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Handled new-hire orientation and recruiting tasks.
- Coordinated employee benefits; working with insurance companies to to insure best options for employees.
- Handled workers' compensation claims with insurance company.
- Received, screened and routed incoming calls.
- Maintained computer and physical filing systems.
- Designed marketing brochures, updated website and social media for advertising purposes.
- Assisted owner in preparing scientific documents and reports.
- Monitored profitability on, both, construction and maintenance projects. Performed job cost analysis, prepared and analyzed monthly financials and sales reports.
- Completed and filed Michigan Motor Fuel tax return and 2290 return, annually. Coordinated with company accountant, as needed.
- Managed high level of confidentiality in all aspects.
- Managed pond management program for over 90 clients and grew client base by 800% from it's inception.
- Worked closely with EGLE (formerly MDEQ) and MDARD to ensure compliance with current pesticide regulations.
- Produced documents, spreadsheets and presentations for internal and customer-facing needs using Excel, Powerpoint, and GPS software.
- Utilized GPS mapping and measuring for cost estimating of jobs.
Deputy Farm Manager, 01/2005 - 03/2013
OOO-ROZHDESTVO – City, STATE,
- Responsible for assisting and supporting Farm Manager in all aspects of day-to-day management and control of farm and livestock.
- Trained and mentored predominantly Russian staff, introducing intensive Western methods of farming.
- Worked closely with employees to improve practices, techniques and safety, optimizing performance and minimizing waste.
- Purchased supplies and equipment necessary for veterinary treatment of livestock.
- Selected Danish Holstein cattle and arranged transport to Russia for new startup.
- Enforced strong safety and environmental protections to support surrounding community while preventing harm to employees or local residents. (manure management)
- Created and implemented SOP's for every position on the dairy.
- Managed veterinary and calf raising staff. Worked closely together, daily.
- Maximized operational profits by closely examining livestock, specifically concentrating on fresh cows and pre-weaned calves, identifying potential medical issues in early stages.
- Assisted in leading team of 120 skilled and unskilled farm personnel.
- Used recognized breeding practices to stabilize and improve livestock.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends and identifying areas of concern.
- Placed orders for animal feed with vendors and confirmed delivery dates and times.
- Rotated animals between grazing areas to provide enough access to food and maximum growth.
- Conducted thorough examinations of cows and calves to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
- Evaluated animal feed rations to deliver maximum intake and daily gain to reduce overall cost per head.
- Monitored pharmaceutical inventory and ordered when needed. Researched new products introduced to Russian market for potential use on the farm.
- Planned, directed, delegated and performed daily chores in timely and organized fashion.
- Used time-management strength to cross-train employees to cover more areas without increasing expense.
- Expanded agricultural services to incorporate introduction of new time-saving technology.
- Assisted in birth of new livestock including pulling calves.
- Kept pens, stalls and farm equipment clean and sterilized to support animal well being.
- Oversaw feeding, watering and health monitoring of cattle, prioritizing health and wellness.
- Detected diseases in cattle through physical observation and necropsy.
- Managed medication administration, dispensed medication and replenished inventory, carefully accounting for controlled substances.
Materials & Logistics Manager, 03/2002 - 08/2004
Michigan State University- Physical Plant – City, STATE,
- Managed Materials & Logistics department responsible for supplying repair parts, tools and materials for entire skilled trades staff, supporting the East Lansing campus of Michigan State University.
- Sourced new vendors in effort to boost range of products offered to skilled trades while reducing costs.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Adjusted procedures as needed to maximize department effectiveness.
- Reviewed order updates to identify best practices aligned with university goals.
- Collaborated with Business and Personnel department on FAMIS software implementation throughout division.
- Fleet and heavy equipment purchasing control for entire unit. 100+ vehicles.
- Managed materials and logistics staff to provide the best customer service experience for customers, namely, skilled trades supervisors and skilled tradesman. (500+ employees)
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
- Performed monthly reconciliation of open purchasing orders.
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Oversaw multi million dollar budget and all purchasing needs for division.
- Implemented policies to reduce cost and eliminate waste.
- Wrote standard operating procedures for department.
No Degree: Dairy Science Continuing Education, Expected in
-
University of Illinois At Urbana-Champaign - Champaign, IL
GPA:
Bachelor of Arts: Economics, Expected in 12/1995
-
Michigan State University - East Lansing, MI
GPA:
High School Diploma: , Expected in 05/1990
-
Forest Hills Central High School - Grand Rapids, MI,
GPA:
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