Office Manager Resume Example

Became very busy growing office. Trained new help, therefore I was promoted to the Back Office Medical Assistant, which became a Scribe position after I completed training and implemented an EHR program.

Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.

Duties Included:

• Assisted with technical treatments and entered information into patient records through the EHR program.
• Educated patients about medications, procedures and physician's instructions.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Called in prescription refills for patients.
• Recorded vital signs and medical history for patients.
• Scheduled appointments for patients via phone and in person.
• Cleaned, restocked and prepared exam rooms and medical equipment.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Organized and managed all medical supplies to ensure office was properly stocked.
• Performed medical transcription duties.
• Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
• Cleaned and sterilized exam rooms,instruments, and office equipment to reduce risk of patient infection and contamination.
• Prepared examination and patient rooms for small surgical procedures, checking supply availability and laying out instrumentation.
• Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment, including performing radiological images, laser therapy, assisting physician during procedures using min c-arm and operating nerve ablation equipment.

• Interviewed patients to collect medical information and insurance details.
• Updated patient financial information to ensure accuracy.
• Managed physician calendar, including scheduling patient appointments and procedures.
• Answered daily phone calls to schedule appointments and address patient inquiries.
• Scheduled and confirmed patient appointments in busy medical office with 1 provider seeing up to 70 patients daily.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Collected deductibles, balances and copay from patients.
• Scheduled appointments for patients via phone and in person.
• Collected forms and copied insurance cards to coordinate patient information for billing and insurance processing.
• Prepared patients' medical charts and ensured patient filled out paperwork accurately and in full.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Assisted in the training and implementation from paper charts to MDLogic EHR for medical record keeping, keeping detailed records before, during and after switch.
• Cleaned and sterilized exam rooms, instruments and office equipment to reduce risk of patient infection and contamination.
• Prepared examination and patient rooms for small surgical procedures, checking supply availability and laying out instrumentation
• Assisted with the implementation of the Medicare Diabetic Shoe program which has continued to strive thorugh the years.