Summarizing my skills in one paragraph would be impossible. I have been working since I was 15 and am a "Versatile Go-Getter " in a variety of career fields. I have over 12 years of customer service skills. I do well at anything I attempt and more than anything like to constantly be challenged. Once I have figured out or mastered something I am on to the next and yearning to soak in more skills, knowledge, and seniority. I honestly have no idea exactly what I want to do. Now what I do know is that I am hungry to do something worthwhile and would enjoy it even more so if I could make a whole lot of money doing so. I would be a loyal and valuable asset to any companies team willing to extend a hand and point me in the right direction and hand over the reins. Put me in coach I'm ready to play ball.
Reduced staff turnover by 45% in one year by implementing in depth training both boosting confidence in new hires, also resulting in less error, and higher customer satisfaction.
Improved photo sales for 4th fiscal quarter, with unique earth friendly marketing strategy.
Highest sales in 1st fiscal quarter of Dallas North East district after initial merger from Wachovia to Wells Fargo.
Implemented marketing plans for 2 successful thriving tattoo shops in Texas and New Mexico.
Played instrumental role in increasing customer satisfaction ratings for every business I have joined forces with and been apart of.
Employee of the month for January 2012
In charge of 5 employees and all front office daily coordination and
tasks. Handle admitting,Insurance verification,walkouts, Insurance billing, treatment plans,
appeals,petty cash, picking up and dropping off patients, commercial deposits, also transcribe
the minutes in office meetings, type up consent forms and create flyers and train new employees.
Also able to take BTWs, Panos, Sephs, set up rooms, sterilize, assist if needed and answer phones.
Experienced in EvaSoft, EagleSoft, Excel,Word, Access, Powerpoint, TMHP web portal, MCNA web
portal, and DentaQuest
Work weekends as a server at local bar and grill, educate guests with our extensive and local beer and wine menu, daily specials, provide best service possible striving to go over and above the expected norm. Enjoy giving customers a memorable experience.
Have always had a passion for baking and recently
decided to grab the bull by the horns and go for dreams doing what I love.
Started off with butter cream, and cream cheese frostings
and have since moved to fondant, everything I know has been self taught.
I am eager to learn more and perfect my skill. Make anywhere from 3 to 7 cakes a month.
Opened and closed store, was in charge of inventory,
audits, over saw a staff of 6 employees, sales goals,
store incentive, displays, customer service, upgrades,
returns, balance vaults, drops, deposits, and upkeep of store,
beds, and facilities.
Develop and print photographs, film, and digital media.
Market new and monthly merchandise in creative and eye appealing displays.
Stock, date, check, and pull perishable food items.
Inventory and repack seasonal merchandise.
Handle and manage large amounts of currency.
Maintain and build lasting customer relationships.
Awarded Employee of the Month January 2012
Received repeated recognition for outstanding Customer Service
Cultivated rapport with customers
Responsible for customer service, cash handling, sales, product knowledge, computer systems knowledge, and protocol knowledge
Balance Vaults, Open Branch, Highest Sales in District for first fiscal quarter 2010
Unloaded Truck and Organized Totes by section of store
Developed and Printed photos
Helped each customer over and above what was asked of me
Built great customer rapport
Decorated stores for holiday setups and won 1st place in Christmas contest for best decor
Opened and setup store from ground up
Worked in between several stores at one concurrent time
Set up trays for daily procedure schedule
Opened Office and called patients to remind and schedule appointments
Assisted in procedures, cleanings, extractions, check ups
Mixed amalgam for fillings and also light cure fillings
Set up appointments
Inputted new patient info
Searched rival Investment Capitalist Companies
Compiled log of information on other Venture Capitalist companies such as partners and investment category.
Compiled the data on Excel
Met with partners several times a month to go over gathered data and implement a plan on how to either surpass company or join forces and work alongside one another
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