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Office Manager Resume Example

Resume Score: 90%

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OFFICE MANAGER
Summary

Summarizing my skills in one paragraph would be impossible. I have been working since I was 15 and am a "Versatile Go-Getter " in a variety of career fields. I have over 12 years of customer service skills. I do well at anything I attempt and more than anything like to constantly be challenged. Once I have figured out or mastered something I am on to the next and yearning to soak in more skills, knowledge, and seniority. I honestly have no idea exactly what I want to do. Now what I do know is that I am hungry to do something worthwhile and would enjoy it even more so if I could make a whole lot of money doing so. I would be a loyal and valuable asset to any companies team willing to extend a hand and point me in the right direction and hand over the reins. Put me in coach I'm ready to play ball.

Accomplishments

Reduced staff turnover by 45% in one year by implementing in depth training both boosting confidence in new hires, also resulting in less error, and higher customer satisfaction.


Improved photo sales for 4th fiscal quarter, with unique earth friendly marketing strategy.


Highest sales in 1st fiscal quarter of Dallas North East district after initial merger from Wachovia to Wells Fargo.


Implemented marketing plans for 2 successful thriving tattoo shops in Texas and New Mexico.


Played instrumental role in increasing customer satisfaction ratings for every business I have joined forces with and been apart of.

Employee of the month for January 2012

Experience
09/2012 to Current
Office ManagerGrand Dental and Orthodontics - Dallas, Tx

In charge of 5 employees and all front office daily coordination and

tasks. Handle admitting,Insurance verification,walkouts, Insurance billing, treatment plans,

appeals,petty cash, picking up and dropping off patients, commercial deposits, also transcribe

the minutes in office meetings, type up consent forms and create flyers and train new employees.

Also able to take BTWs, Panos, Sephs, set up rooms, sterilize, assist if needed and answer phones.

Experienced in EvaSoft, EagleSoft, Excel,Word, Access, Powerpoint, TMHP web portal, MCNA web

portal, and DentaQuest

02/2013 to Current
ServerLakehouse Bar and Grill - Dallas, Tx

Work weekends as a server at local bar and grill, educate guests with our extensive and local beer and wine menu, daily specials, provide best service possible striving to go over and above the expected norm. Enjoy giving customers a memorable experience.

05/2012 to Current
Owner - Home Based BusinessDessert of The Day - Dallas, Tx

Have always had a passion for baking and recently

decided to grab the bull by the horns and go for dreams doing what I love.

Started off with butter cream, and cream cheese frostings

and have since moved to fondant, everything I know has been self taught.

I am eager to learn more and perfect my skill. Make anywhere from 3 to 7 cakes a month.

03/2012 to 05/2012
Assistant ManagerPalm Beach Tan - Dallas, Tx

Opened and closed store, was in charge of inventory,

audits, over saw a staff of 6 employees, sales goals,

store incentive, displays, customer service, upgrades,

returns, balance vaults, drops, deposits, and upkeep of store,

beds, and facilities.

11/2010 to 03/2012
Photo Shift ManagerWalgreens - Dallas, Tx

Develop and print photographs, film, and digital media.

Market new and monthly merchandise in creative and eye appealing displays.

Stock, date, check, and pull perishable food items.

Inventory and repack seasonal merchandise.

Handle and manage large amounts of currency.

Maintain and build lasting customer relationships.

Awarded Employee of the Month January 2012

11/2009 to 11/2010
Bank TellerWells Fargo (Wachovia) - Dallas, Tx

Received repeated recognition for outstanding Customer Service

Cultivated rapport with customers

Responsible for customer service, cash handling, sales, product knowledge, computer systems knowledge, and protocol knowledge

Balance Vaults, Open Branch, Highest Sales in District for first fiscal quarter 2010

02/2008 to 11/2009
Cashier, Beauty Advisor, Photo TechWalgreens - Dallas, Tx

Unloaded Truck and Organized Totes by section of store

Developed and Printed photos

Helped each customer over and above what was asked of me

Built great customer rapport

Decorated stores for holiday setups and won 1st place in Christmas contest for best decor

Opened and setup store from ground up

Worked in between several stores at one concurrent time

04/2008 to 01/2009
Dental Assistant and Office ManagerGeneral Dentistry - Dallas, Tx

Set up trays for daily procedure schedule

Opened Office and called patients to remind and schedule appointments

Assisted in procedures, cleanings, extractions, check ups

Mixed amalgam for fillings and also light cure fillings

Set up appointments

Inputted new patient info

01/2006 to 02/2008
Independent ResearcherWilshire Capital - Dallas, Tx

Searched rival Investment Capitalist Companies

Compiled log of information on other Venture Capitalist companies such as partners and investment category.

Compiled the data on Excel

Met with partners several times a month to go over gathered data and implement a plan on how to either surpass company or join forces and work alongside one another

Education
2013
Associates in Business: BusinessRemington College - Dallas, Tx, USA
Associate of Science: Associates in ScienceEastfield College - Mesquite Texas, Tx, USA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Grand Dental and Orthodontics
  • Lakehouse Bar and Grill
  • Dessert of The Day
  • Palm Beach Tan
  • Walgreens
  • Wells Fargo (Wachovia)
  • General Dentistry
  • Wilshire Capital

School Attended

  • Remington College
  • Eastfield College

Job Titles Held:

  • Office Manager
  • Server
  • Owner - Home Based Business
  • Assistant Manager
  • Photo Shift Manager
  • Bank Teller
  • Cashier, Beauty Advisor, Photo Tech
  • Dental Assistant and Office Manager
  • Independent Researcher

Degrees

  • Associates in Business : Business
    Associate of Science : Associates in Science

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