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Office Manager Resume Example

Resume Score: 80%

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OFFICE MANAGER
Professional Summary
Skills
  • Customer relations
  • Familiarity with Windows and Mac OS
  • Ability to work with minimal supervision 
  • Organizational skills
  • Time Management Skills
  • Attention to detail
Work History
Office Manager, 09/2012 to 08/2014
Lifeway Church – Auburn, GA
  • Responsible for answering and directing telephone inquiries regarding various ministries available, services provided, as well as general information about the church and staff.  
  • Data entry of tithes and offerings. 
  • Assisted in scheduling  and planning of various events. 
  • Organized and lead several ministries, including Greeter Ministry, Ladies Bible Study, collection of and counting of tithes and offerings as well as others. 
  • This was a volunteer position. 
Director, Lifeway Bible Institute , 08/2012 to 02/2014
Lifeway Bible Institute, Lifeway Church – Auburn, GA
  • Developed office system for all students at the conception of Lifeway Bible Institute, educational partner of Life Christian University (LCU) in coordination with Senior Pastors and Instructors
  • Maintained student academic records, attendance records 
  • Developed method of collecting course tuition and keeping track of individual payments as well as payments to LCU 
  • Recorded and delivered student grades to LCU
  • Graded tests 
  • Effectively communicated with students regarding course requirements, including instruction on writing course papers. 
  • Effectively and quickly resolved any misconceptions with students about requirements for each course, payments for courses, and deadlines for completion of course work
  • Worked closely with instructors to ensure understanding of their requirements to teach. 
  • Developed and lead yearly informational meetings for the public to introduce Lifeway Bible Institute. 
  • This was a volunteer position


Workers' Compensation Subrogation Analyst, 06/1982 to 06/1990
Blue Cross Blue Shield of Maine – Portland, Maine
  • Reviewed hospital and physician claims for potential third-party liability 
  • Effectively communicated with subscribers, hospitals, physicians offices, attorneys and insurance adjusters 
  • Negotiated reimbursement of claim payments when another insurance company had primary responsibility 
  • Trained new employees 
  • Worked as a member of departmental team to improve processes
  • Reported case results in a timely and consistent manor to management 
  • Utilized active listening skills, attention to detail and ability to work with minimal supervision 
  • Also worked in this position from 1991-1993 
Supervisor, Blue Shield Claims, 06/1990 to 09/1991
Blue Cross Blue Shield of Maine – Portland, Maine
  • Supervised staff of 20 people responsible for accurately resolving disputes of physician claims 
  • Performed yearly staff evaluations
  • Hiring and dismissal of staff as needed 
  • Prepared departmental operating budgets, budget reports and other financial performance reports. 
  • Effectively communicated with other departments wishing BCBSME
  • Participated in team-building and management training within BCBSME as well as at the University of Southern Maine
Education
High School Diploma: 1977
Deering High School - Portland, Maine
Coursework in Business
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Resume Overview

Companies Worked For:

  • Lifeway Church
  • Lifeway Bible Institute, Lifeway Church
  • Blue CrossBlue Shield of Maine

School Attended

  • Deering High School

Job Titles Held:

  • Office Manager
  • Director, Lifeway Bible Institute
  • Workers' Compensation Subrogation Analyst
  • Supervisor, Blue Shield Claims

Degrees

  • High School Diploma : 1977

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