Office Manager Resume Example Lifeway Church

OFFICE MANAGER

Professional Summary

Skills

Work History

Office Manager, 09/2012 to 08/2014
Lifeway Church – Auburn, GA

Responsible for answering and directing telephone inquiries regarding various ministries available, services provided, as well as general information about the church and staff.
Data entry of tithes and offerings.
Assisted in scheduling and planning of various events.
Organized and lead several ministries, including Greeter Ministry, Ladies Bible Study, collection of and counting of tithes and offerings as well as others.
This was a volunteer position.

Director, Lifeway Bible Institute , 08/2012 to 02/2014
Lifeway Bible Institute, Lifeway Church – Auburn, GA

Developed office system for all students at the conception of Lifeway Bible Institute, educational partner of Life Christian University (LCU) in coordination with Senior Pastors and Instructors
Maintained student academic records, attendance records
Developed method of collecting course tuition and keeping track of individual payments as well as payments to LCU
Recorded and delivered student grades to LCU
Graded tests
Effectively communicated with students regarding course requirements, including instruction on writing course papers.
Effectively and quickly resolved any misconceptions with students about requirements for each course, payments for courses, and deadlines for completion of course work

Worked closely with instructors to ensure understanding of their requirements to teach.
Developed and lead yearly informational meetings for the public to introduce Lifeway Bible Institute.
This was a volunteer position

Workers' Compensation Subrogation Analyst, 06/1982 to 06/1990
Blue Cross Blue Shield of Maine – Portland, Maine

Reviewed hospital and physician claims for potential third-party liability
Effectively communicated with subscribers, hospitals, physicians offices, attorneys and insurance adjusters
Negotiated reimbursement of claim payments when another insurance company had primary responsibility
Trained new employees
Worked as a member of departmental team to improve processes
Reported case results in a timely and consistent manor to management
Utilized active listening skills, attention to detail and ability to work with minimal supervision
Also worked in this position from 1991-1993

Supervisor, Blue Shield Claims, 06/1990 to 09/1991
Blue Cross Blue Shield of Maine – Portland, Maine

Supervised staff of 20 people responsible for accurately resolving disputes of physician claims
Performed yearly staff evaluations
Hiring and dismissal of staff as needed
Prepared departmental operating budgets, budget reports and other financial performance reports.
Effectively communicated with other departments wishing BCBSME
Participated in team-building and management training within BCBSME as well as at the University of Southern Maine

Education

High School Diploma: 1977
Deering High School - Portland, Maine
Coursework in Business

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