Office Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Focused on giving communities peace of mind with well-planned emergency and crisis response systems to meet all needs. Effective at facilitating communication and personnel management requirements. Enthusiastic emergency manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of HSEEP and NIMS and training in Federal Emergency Management Standards. Seasoned emergency manager focused on supporting emergency response and customizing operations plans to specific company needs in emergency management.

  • Program Management
  • Emergency response coordination
  • Team management
  • Relationship development
  • Project organization
  • Team building
  • Disaster planning
  • Employee training
  • Organization
  • Operational improvement
  • Communications
Work History
Office Manager, 06/2002 to 06/2005
Data Robot Saint Louis, MO,
  • Compared vendor prices and negotiated for optimal savings.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Arranged corporate and office conferences for company employees and guests.
  • Handled all incoming business and client requests for information.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Optometric Technician- Assistant Manager, 11/1999 to 01/2002
Giant Eagle Westlake, OH,
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Sales Clerk, 01/1998 to 10/1999
Ron's Aircraft Service City, STATE,
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Kept front check out area clean and organized for efficient service.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Processed payments and returns with accuracy and efficiency.
Associate of Arts: General Studies- Emergency Medical Technician-I, Expected in 04/2002
College of Southern Nevada - Las Vegas, NV
Bachelor of Science: Public Administration, Expected in 05/2012
University of Nevada - Las Vegas - Las Vegas, NV
Master of Science: Crisis And Emergency Management , Expected in 05/2014
University of Nevada - Las Vegas - Las Vegas, NV
Volunteer Work Experience

During a sabbatical to care for family I furthered my education and accepted several volunteer opportunities to support the community through volunteer work relevant to my career in emergency management.

Emergency Preparedness Merit Badge Counselor/Instructor

Boy Scouts of America 2014-current

Develop merit badge curriculum in Emergency Preparedness to instruct and engage

youth. Assist youth with the requirements to earn the merit badge through classroom

instruction and homework.

Emergency Preparedness Specialist

Church of Jesus Christ of Latter-Day Saints. 2014-2018

Maintained current understanding of local, state and federal guidelines for emergency response. Responsible for the design, creation and implementation of emergency operation plan and communication system for a body of 1000+ adults and youth. Training of emergency operations response team. Lead full-scale communication drill event that took place in October 2016. Innovated and implemented lessons learned after drill. My emergency operation plan has since been adopted by other congregations.

Peer Presentations/Peer Development

University of Nevada, Las Vegas 2012-2014

Developed seminars and presented to class of peers during on campus symposiums.

Presented training presentation developed and presented to peer and leading community members.

Disaster Liaison

American Red Cross 2012-2014

Responsible for coordinating multi-agency responses related to an incident. Fostered and developed relationships between the RedCross and other Las Vegas stakeholders, such as: The City of Las Vegas, North Las Vegas, Southwest Gas, and NV Energy. Attended stakeholder LEPC meetings as RedCross representative.

developed relationships between the Red Cross and: The City of Las Vegas, North Las Vegas,

Southwest Gas, Nevada Energy, and other disaster stakeholders.

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Resume Overview

School Attended
  • College of Southern Nevada
  • University of Nevada - Las Vegas
  • University of Nevada - Las Vegas
Job Titles Held:
  • Office Manager
  • Optometric Technician- Assistant Manager
  • Sales Clerk
  • Associate of Arts
  • Bachelor of Science
  • Master of Science

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