Office Manager Resume Example
Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success. Dedicated and meticulous Office Manager with over 6 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player. Professional and well-rounded.
Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks. Well-organized Office Management professional with strong leadership and planning abilities.
Motivated to improve operations, maximize efficiency and control costs to foster operational success. Drive substantial productivity improvements through strategic approaches to day-to-day needs and project requirements.
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- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
- Directed employees to meet team needs in fast-paced environment.
- Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Handled all scheduling and managed timely and effective allocation of resources and calendars.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Oversaw office inventory and timely reordering of supplies.
- Trained 14 employees on best practices and protocol while managing teams to maintain optimal productivity.
- Planned for major business changes, including system conversions and office moves.
- Reduced financial discrepancies by accurately managing accounting documentation.
- Updated employee paperwork and records.
- Supervised business with employees, consistently cultivating productive and positive work atmosphere.
- Planned and prepared workflow schedules, delegating tasks for 14-member team.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enhanced sales by implementing merchandising and promotional improvements.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Delegated daily tasks to team members to optimize group productivity.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Trained patients on how to properly operate medical equipment.
- Communicated with patients by phone and via written correspondence.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Resolved and clarified issues with patient medications and collaborated with local pharmacies.
- Answered appointment calls.
- Organized charts, documents and supplies to maintain team efficiency.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Escorted patients to examination rooms and documented medical histories.
- Coordinated and executed proper medical waste disposal.
- Positioned patients for optimal comfort before procedures.
- Recommended hair styles to compliment clients' facial features and coloring.
- Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Greeted each client and asked questions to determine fashion needs.
- Cut and styled natural, artificial, colored or textured hair.
- Maintained distinct cleanliness of work and shared areas while serving customers daily.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Drove retail sales through salon product and service promotion, making specific client recommendations.
- Collected payment from customers and scheduled next appointments.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
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Resume Overview
School Attended
- Westover High School
- Darton College
- Albany Technical College
Job Titles Held:
- Office Manager
- Assistant Manager
- Medical Assistant
- Master Cosmotologist
Degrees
- High School Diploma
Some College (No Degree) in Marketing
Cosmetology
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