office manager resume example with 9+ years of experience
(555) 432-1000 - - resumesample@example.com - : - -
I would very much like to be considered for the open position. I'm hardworking, energetic, loyal,diligent, trustworthy and very organized. Motivated and reliable office administrative professional with several years experience providing executive-level support.
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Researched and resolved billing problems that had been previously missed.
Research
- Investigated and analyzed client complaints to identify and resolve issues.
Data Organization
- Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Multitasking
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
- Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Responsible for payroll for two separate companies within the firm.
- Making the payroll taxes deposits each payroll.
- Verifying time sheets.
- A/P, A/R and all bank reconciliations for several different bank accounts.
- Ensuring all benefits were established and correct.
- Responsible for scheduling part time CPA's during tax season.
- Posting payments, managing mail, disciplining staff when necessary.
- Managed the firm's IT issues as they arose and handled quickly and.
- Gavilon Grain.
- Shenanadoah, Iowa & Nebraska City, Ne.
- Shenandoah Iowa.
- I was the direct liaison to families and loved ones of soldiers.
- When soldiers were deployed I made sure that all families had benefit information, numbers of people who were willing to help wives with the day to day aspects of life that normally their soldier would handle.
- I was a direct contact with the Red Cross with family emergencies as well as any casualties.
- I made sure that my number was given to every person who had a deployed soldier.
- Any information that came directly from headquarters I passed along.
- This required me to have sensitive information of each soldier and their families, including date of birth, social security numbers, addresses and phone numbers.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Verified and logged in deadlines for responding to daily inquiries.Coordinated meetings with other department managers and served as main liaison between sales and engineering staff.Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Verified and logged in deadlines for responding to daily inquiries.Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.Managed incoming and outgoing calls for busy agricultural office.
Iowa western - Council Bluffs, IA
Accounting/Business Management
Merric College - ,
Carlsbad Ca.
Sr High School - Murray, Ne
Accounts Payables, Accounts Receivable, A/P, Bank reconciliations, benefits, Strong communication skills, Ca, Conflict Resolution, counseling, CPA, client, customer relations, Front Office, General ledger, managerial, managing, marketing, Excel Spreadsheets, Mail, Microsoft Office, operating systems, Payroll, problem solving, problem solver, QuickBooks, scheduling, Self-starter, tax, taxes, phone, time management
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Resume Overview
School Attended
- Iowa western
- Merric College
- Sr High School
Job Titles Held:
- Office Manager
- Family Readiness Group Leader
- Accounting /Scale
Degrees
- Associate of Science
- Medical Front Office Administration Certificate
- Diploma
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