office manager resume example with 7 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Skills
- Motivational Leadership
- Team Building
- Regulatory Compliance
- Team Management and Supervision
- Complex Problem Solving
- Schedule Coordination
- Performance Management
- Administration and Operations
- Multitasking and Prioritization
- Microsoft Office
- Goal Setting
- Office Equipment Management
- Verbal and Written Communication
- Budget Management
- Accounts Payable and Receivable
- Honesty and Integrity
- Attention to Detail
- Customer Service Management
Education
RCTC ROCHESTER MN , Expected in 04/2015 ā ā Clinical Assistant : Medical - :
HAWTHORNE Rochester, MN, Expected in 02/2014 ā ā GED : - :
Work History
Firstservice Residential - Office Manager
Newport Beach, CA, 02/2021 - 02/2022
Newport Beach, CA, 02/2021 - 02/2022
- Maximized cash flow through optimal billing and collection processes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Utilized company's accounting systems to review reports and prepare assessments.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
- Completed weekly payroll for 4 employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Edgewood Summit - PCA
Charleston, WV, 06/2020 - 01/2021
Charleston, WV, 06/2020 - 01/2021
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping, and picked up other necessities.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Apex Systems - It Support
Findlay, OH, 11/2018 - 06/2020
Findlay, OH, 11/2018 - 06/2020
- Created help desk tickets, troubleshot and resolved desktop issues.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Answered questions and provided information to customers about new software or hardware.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Responded to faults in both LAN and WAN networks to rapidly restore connectivity and prevent unnecessary downtimes.
- Delivered onsite technical support for over 63,000 employees.
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Maintained and operated AV equipment for use during internal presentations and client-facing events.
- Loaded software, Claireed permissions and configured hardware for new employees as part of onboarding process.
- Used ticketing systems to manage and process support actions and requests.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Submitted service tickets for equipment maintenance requests.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Activated accounts for clients interested in new services.
- Conducted in-depth product and issue resolution research to address customer concerns.
City Of Springfield - Clinical Assistant
Springfield, MO, 01/2015 - 12/2018
Springfield, MO, 01/2015 - 12/2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Assisted patients with basic care needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Equipped patients with assistance required for basic care.
- Assisted with patients, supported physical and emotional needs across multiple sites and locations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared and administered medications to alleviate patient symptoms.
- Supported patients across various hospitals with both physical and emotional needs.
- Engaged others with variety of activities such as reading, writing and games for entertainment purposes.
- Facilitated activities such as reading, writing and games to provide entertainment and engagement.
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Resume Overview
School Attended
- RCTC
- HAWTHORNE
Job Titles Held:
- Office Manager
- PCA
- It Support
- Clinical Assistant
Degrees
- Clinical Assistant
- GED
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