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Office Manager Resume Example

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OFFICE MANAGER
Summary

Well-coordinated Office Manager handles diverse office tasks while leading administrative teams to meet demanding performance targets.

Strong ability to communicate efficiently in English and Spanish.

Good budget management, payroll administration and office organizational skills. Effectively organizes resources and clerical support to maintain smooth and efficient operations and enhance team success.

Skills
  • Budgetary Planning
  • Proposal writing
  • Banking operations
  • Event coordination
  • Accounts payable and receivable
  • Workforce Management
  • Expense reporting
  • Project management
  • Customer relations
  • Report writing
  • Data entry
  • File and data retrieval systems
  • Scheduling and calendar management
  • Billing
  • Invoicing and billing
Experience
Trinity Roofing and Restoration, LLC. | San Antonio, TXOffice Manager08/2019 - 09/2020
  • Increased office organization by developing filing system and customer database protocols.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Communicated on a daily basis with the suppliers for our roofing material, to submit orders, coordinate material delivery, and to keep our account in good standing.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Updated employee paperwork and records.
  • Communicated with homeowners/ businesses to schedule appointments and address billing questions.
  • Prepared proposals for business services to customers/ businesses.
  • Elevated customer satisfaction ratings by resolving client issues effectively.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed daily operations within the office by supporting continuous delivery of excellent services and care.
  • Managed several crews at a time including roofing crews, subcontractors for interior and exterior work as well as gutter crews.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Communicated with insurance companies on a daily basis to submit, supplements, submit Certificates of Completion, and to get updates on the release of funds.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 50ppl.
Admiral Property & Restoration | San Antonio, TXOffice Manager12/2018 - 08/2019
  • Increased office organization by developing filing system and customer database protocols.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Proactively identified and solved complex problems that impact management and business direction
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Updated employee paperwork and records.
  • Communicated with homeowners/ business owners to resolve inquires, schedule appointments and address billing questions.
  • Prepared proposals for homeowners/ business owners for business services.
  • Elevated customer satisfaction ratings by resolving client issues effectively.
  • Drafted forms, contracts and other resources for the business.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed daily operations within the office by supporting continuous delivery of excellent services and care.
  • Communicated on a daily basis with the suppliers for our roofing material, to submit orders, coordinate material deliveries, and keep our account in good standing.
  • Managed several crews at a time including roofing crews, subcontractors for interior and exterior work as well as gutter crews.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Prioritized project components and organized proposals.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Managed office inventory and placed new supply orders.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Planned for major business changes, including system conversions and office moves.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Communicated with insurance companies on a daily basis to submit supplements, submit certificates of completion and to get updates on the release of funds.
Admiral Property and Restoration | San Antonio, TXAssistant Office Manager12/2014 - 12/2018
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Maintained clean and presentable front office for maximum appeal to customers and potential clients.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Communicated with Insurance companies on a daily basis to submit supplements, submit certificates of completion and to get updates on the release of funds.
  • Communicated with homeowners/business owners on a daily basis to answer any questions or concerns.
  • Scheduled spaces and catering for special office and client meetings.
Education and Training
William Howard Taft High School | San Antonio, TXHigh School Diploma12/2007
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Resume Overview

Companies Worked For:

  • Trinity Roofing and Restoration, LLC.
  • Admiral Property & Restoration
  • Admiral Property and Restoration

School Attended

  • William Howard Taft High School

Job Titles Held:

  • Office Manager
  • Assistant Office Manager

Degrees

  • High School Diploma

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