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Office Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
To play a leading role in the growth for a company capitalizing on my work ethic, energetic personality, fast learning and diverse professional experience.
Highlights
Microsoft Word, Excel, PowerPoint, Able to multi task, resourceful and flexible, Effectively communicate with others, oral and written, Strong organizational and interpersonal skills.
Education
Charter Oak High School Covina, Ca Expected in 1998 High School Diploma : - GPA :
  • Bank of America Academic Achievement Award
  • 3.5 GPA 
California School of Culinary Art Pasadena, CA Expected in 2001 Associate of Arts : Culinary Art - GPA :
  • 2.85 GPA
  • Coursework in Nutrition
Accomplishments
  • Hold a Property and Casualty broker licensed provided by the California Department of Insurance.
  • Answered and processed up to 60 calls per day.
  • Managed a successful sales team of 5 members who consistently exceeded sales goals by 8% each month.
Experience
Edelman - Office Manager
Hamburg, NY, 09/2011 - Current
  • Compiled documentation ensuring integrity of business � Help create growth for the company with sales of insurance
  • Called 85 to 90 warm leads each week to expand client base
  • Marketed new and current product to increase overall profitability
  • Processed applications, payments, corrections, endorsements and cancellations
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage 
  • Submitted up-to-date activity and production logs to agency management for review
  • Administer sales/customer service meetings
  • Assist current clients with problem with policy/as well as processing payments 
  • Developed, implemented and monitored new underwriting guidelines for the agency
  • Process all time card for employee's for Manager to cut checks for payroll 
  • Developed life insurance and commercial insurance leads to meet monthly sales targets 
  • Finalized and maintained all types of personal lines insurance policies within the agency 
  • Promoted client retention through high-quality service and follow through 
  • Presented account proposals in a professional and timely manner 
  • Developed productive working relationships with car dealers, loan processors and other business partners in the community.
Iqor - Sales Agent
North Charleston, SC, 05/2004 - 09/2011
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage 
  • Processed applications, payments, corrections, endorsements and cancellations
  • Answered 30 warm leads each week to expand client base
  • Developed, implemented and monitored new underwriting guideline for the department
  • Promoted company products to customers on the telephone and in writing   
  • Prepared necessary paperwork to process insurance sales and renewals 
  • Followed up with potential clients regarding online information requests 
  • Presented and clearly explained insurance policy options to clients based on their needs and goals 
  • Developed life insurance and commercial insurance leads to meet monthly sales targets 
  • Promoted client retention through high-quality service and follow through 
Iqor - Sales Agent
Houston, TX, 05/2004 - 05/2004
  • Promoted client retention through high-quality service and follow through 
  • Finalized and maintained all types of personal lines insurance policies within the agency 
  • Developed life insurance and commercial insurance leads to meet monthly sales targets 
  • Presented and clearly explained insurance policy options to clients based on their needs and goals 
  • Followed up with potential clients regarding online information requests 
  • Submitted up-to-date activity and production logs to agency management for review 
  • Developed, implemented and monitored new underwriting guidelines for the agency for 7 companies 
  • Processed applications, payments, corrections, endorsements and cancellations 
Marriott Vacations Worldwide - Sales Agent
Lihue, HI, 11/2001 - 05/2004
  • Promoted client retention through high-quality service and follow through 
  • Finalized and maintained all types of personal lines insurance policies within the agency 
  • Developed life insurance and commercial insurance leads to meet monthly sales targets 
  • Presented and clearly explained insurance policy options to clients based on their needs and goals 
  • Followed up with potential clients regarding online information requests 
  • Submitted up-to-date activity and production logs to agency management for review 
  • Developed, implemented and monitored new underwriting guidelines for the agency for 7 companies 
  • Processed applications, payments, corrections, endorsements and cancellations 
Marriott Vacations Worldwide - Sales Agent
Panama City Beach, FL, 05/1998 - 11/2001
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage 
  • Processed applications, payments, corrections, endorsements and cancellations
  • Answered 30 warm leads each week to expand client base
  • Developed, implemented and monitored new underwriting guideline for the department
  • Promoted company products to customers on the telephone and in writing   
  • Prepared necessary paperwork to process insurance sales and renewals 
  • Followed up with potential clients regarding online information requests 
  • Presented and clearly explained insurance policy options to clients based on their needs and goals 
  • Developed life insurance and commercial insurance leads to meet monthly sales targets 
  • Promoted client retention through high-quality service and follow through
Skills

Proficient in Microsoft Word, Excel, Power Point, Able to multi task, Be resourceful, and flexible, Excellent communicator with others orally and written, Strong organizational and interpersonal skills, Paying attention to detail, Problem solving, Leadership skills, Proficient in documentation, Hold a Property and Casualty, and Life state issued Licensed

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • Charter Oak High School
  • California School of Culinary Art
Job Titles Held:
  • Office Manager
  • Sales Agent
  • Sales Agent
  • Sales Agent
  • Sales Agent
Degrees
  • High School Diploma
  • Associate of Arts

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