LiveCareer-Resume

office manager resume example with 7+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Energetic and reliable Office Manager skilled with working with a diverse group of people. Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations. Exceptionally Self-Motivated and functions well in fast paced work environment.
Highlights
Microsoft Word, Excel, PowerPoint, Outlook, First Windows, Equity Edge and Internet. Some experience in Microsoft Access, Microsoft Office, Google Docs
  • Results-oriented
  • Client-focused
  • Excel in time management
  • Quick learner
  • Computer proficient
  • Contract negotiation/review/drafting
Accomplishments
Documentation
  • Scheduling
    • Research
      • Data Organization
        • Multitasking
          • Customer Service
            • Payroll Assistance
              • Planning
                • Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.
                • Ensured staff was equipped with all necessary supplies and collateral for long distance travel.
                Assisted with payroll preparation and entered data into cumulative payroll document.
              Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
            Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
          Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
        Managed daily schedules and sales leads for all Salesmen and Company owner.
      • Investigated and analyzed client complaints to identify and resolve issues.
      Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
    Wrote and edited documents to keep staff informed on policies and procedures.
Documentation
  • Wrote and edited documents to keep staff informed on policies and procedures.
Experience
03/2014 to 03/2015 Office Manager Einride | Stockholm, ME,
  • Salary: $48,000 per year.
  • Duties include: As Office Manager my responsibilities entailed but were not limited to processing all insurance claims for repairs, subsequent phone calls to follow up regarding status of claims process and approval for work.
  • Created and improved upon existing documents to expedite claims handling and rental reimbursement process.
  • Remained in consistent contact with costumer throughout entire process of vehicles work repair through delivery.
  • Maintained all daily Sales, Tech, and Master Logs to ensure optimum efficiency and keep all readily informed as to day to day Business.
  • Maintained payroll, deposits and responsible for consistent accountibility to company accountant.
  • Processed contracts and was played a key role in the pick up and drop off of customers vehicles once repairs were complete.
  • Maintained all Rental Car negotiations and Company contract through the local Avis Dealer(s) on a daily basis.
  • Consistently displayed a strong professional demeanor in an often fast paced work environment, customer service skills were always my highest priority ensuring their needs always met to the highest level, this being a business where tact and decorum are a necessity and communication skills are an asset.  Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.  Prepared routine legal correspondence and memoranda for attorney partners. Prepared correspondence, accounting and financial documents for analysis.
07/2008 to 02/2015 Vice President-Board Of Education Medstar Research Institute | Callaway, MD, USA
  • Salary: $0.00 per hour.
  • Duties Include: As Vice President it was my responsibility to act as Prsident in all Board Meetings in the absence of, to provide opinions and recommendations to the Superintendent on matters of fiscal, personnel, and educational policy.
  • Approve agendas and prepare minutes for School Board meetings, provide recommendation for selection of new Superintendent.
  • Provide written comments to DDESS Director for evaluation of Superintendent.
  • Participated in oversight of school budget, provided counsel to Superintendent on operation of the school district, and participated in the development of school district policies, rules and regulations.
  • Duties Include: Acting as a educational volunteer professional and committed volunteer of RIF, and Site Coordinator I was responsible for receiving RIF books, sorting books according to grade level, collecting and reporting data to RIF professional who wanted to help children build home libraries and discover the joy of reading.
  • As a committed volunteer of RIF, Site Coordinators are responsible for receiving RIF books, sorting books according to grade level, collecting and reporting data to RIF organizing and conducting fun, motivational reading experiences and activities.
  • In addition I was also responsible for petioning to members of Congress and the Senate to continue the pertinent funding necessary to inspire childhood literacy through RIF, which is a most vital asset to children of low income households.
2008 to 2009 President-elected Harris County Dept Of Education | Houston, TX, USA
  • Successfully led key projects which resulted in [positive outcome]. Salary: $0.00 per hour.
  • Duties Include:Served as leader and key contact for the PTO.
  • Presided at all PTO Board Meetings.
  • Appointed chairpersons for special committees.
  • Coordinated the work of the officers and committees so that the PTO’S objectives could be met.
  • Met and coordinated with the Principal daily to schedule and organize all PTO activities and purchases.
  • Managed all PTO expenses and coordinated budget caps for all expenses.
  • Ensured that budget was adhered to for various events and teacher fund requests.
  • Ensured that the PTO and the officers followed all DOD/DoDEA and Army Regulation and Policies regarding the Function of Private Organizations.
  • Formed a functioning and cohesive partnership with the Principal to ensure all PTO Sponsored events were planned accordingly and well thought out keeping in mind Regulations which DODDESS/DODDEA Schools were bound to.
08/2015 to 07/2009 RHHT 16CAV FRG Leader FRG- Family Readiness Group | City, STATE, United States
  • Salary: $0.00 per hour.
  • Duties Include: Certified by the Fort Knox Army Community Service Center (ACS) in their Family Readiness Program and services.
  • Over one and a half years experience with a wide variety of Fort Knox community based agencies to include Army Community Services (ACS), Morale, Welfare, and Recreation (MWR), and the Red Cross.
  • Here I became fully aware of the community and social service agencies and resources available to Fort Knox Soldiers and their Families.
  • Have been an intricate part of the Community Information Exchange (CIE) and Army Family Action Plan Conference (AFAP) at Fort Knox.
  • Here I learned of the many program service agencies and resources as they relate to soldier and family members' needs.
  • Helped contribute to the combat readiness of 2nd Battalion, 8th Infantry Regiment during their deployment to Iraq in 2005.
  • I worked with senior leaders, spouses and the Rear Detachment Commander to help inform Soldiers and their Families with a variety of deployment and reunion information.
  • Here I was fully aware of the public, military and administrative issues impacting families of deployed military personnel.
  • While in 16th Cavalry Regiment, Ive maintained regular telephonic/electronic contact with the unit Family Readiness Group and received support on Family Readiness Activities and issues.
  • Ive also been able to maintain an up to date calendar of Family Readiness Group (FRG) activities within the Regiment.
  • I attend Regimental Headquarters and Headquarter Troops Family Readiness Group meetings and Troop Functions.
  • I regularly was pluged in with leaders spouses in quarterly meetings to discuss family readiness, deployments and current activities within the regiment and Fort Knox community.
  • We discussed day-to-day awareness regarding public, military, and/or administrative issues impacting the families of deployed military personnel.
  • We also discuss family readiness services and policies as well as issues with deployed soldiers and child-care.
  • Through the spouses group I assisted with implementing and maintaining family support services for family members seperated from their military sponsor due to mobilization/deployment and training efforts.
  • The group also contributes to combat readiness by promoting efficient and effective communication between the command, Fort Knox community resources and Family members.
  • We assist the Commander in instructing/training units, Soldiers, and their Families on Family Readiness issues.
01/2004 to 05/2004 Teachers Assistant The Learning Zone | City, STATE, United States
  • Contact:Yes.
  • Salary: $5.45 per hour.
  • Duties Included:Assist the classroom teacher with all scheduled instructional plans for the day.
  • Ensured that all hygeine practices and regulations were stringently followed and adhered to.
  • Assisted with all meal servicing for the children assigned to the class.
  • Participated in and lead physical activities with the children and then ensured property safety regulations were followed and adhered to whether inside or outside, if weather permitting.
  • Responsible for ensuring all of the school age children were escorted to and assisted each with entering and exiting the bus.
  • Accompanied the children to the various schools where they were in attendance.
  • Maintained classroom attendance records.
  • Maintained logs for, and administered all required medications for the children in the classroom.
  • Volunteerism/Elected: Van Voorhis Elementary PTO Board.
07/2008 to 02/2010 Principal Vice President/PTO Board | City, STATE,
  • Laura Gibson (502)- 624-8519.
  • Salary: $0.00 per hour.
  • Duties Include: As vice president, I played a role in day-to-day operations of the PTO, helped formulate the group’s long-range plan, worked out issues as they arose, and participated in executive board discussions and decisionmaking.
  • That equated to a fair amount of responsibility but not necessarily a lot of time demands, which meant I could take on additional responsibilities that better suited my talents and availability.
Education
Expected in 2013 Baccalaureate | Psychology General Studies UMUC- University Maryland University Connecticut, , GPA:
Psychology General Studies
Expected in 1990 Diploma | North Hardin High School, , GPA:
Expected in Graduate | , , GPA:
Skills
accountant, administrative, Army, budget, child-care, communication skills, contracts, customer service skills, delivery, Edge, Equity, fast, instructing, insurance, Director, Meetings, Microsoft Access, Excel, Exchange, Microsoft Office, Outlook, PowerPoint, Windows, Microsoft Word, negotiations, Office Manager, organizing, payroll, permitting, personnel, pick, Policies, reading, receiving, repairs, reporting, safety, Sales, sorting, teacher, phone, written and verbal, Multi-Task Management, Expense Control, Cold Calling, Customer Needs Assessment, Creative Problem Solving, Computer Literate and Proficient
Additional Information
  • Awards for various volunteerism efforts were afforded, will provide upon request.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • UMUC- University Maryland University Connecticut
  • North Hardin High School

Job Titles Held:

  • Office Manager
  • Vice President-Board Of Education
  • President-elected
  • RHHT 16CAV FRG Leader
  • Teachers Assistant
  • Principal

Degrees

  • Baccalaureate
  • Diploma
  • Graduate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: