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Office Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated and self-directed Office Manager and Executive Assistant with diverse experience in organizations of all sizes and across multiple industries. Offering 10 plus years of experience with specialized skill in business startup and growth. Technologically-savvy with the proven ability to quickly master new software and systems. Excellent communication and team collaboration skills to deliver complex projects in deadline-driven environments. Organized and efficient office management supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Driven office manager/lead paralegal offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service. Meticulous Office Manager with 15 years of experience. Expert in all aspects of office protocols and Excel and Quick Books use with training in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.

Skills
  • Policy and procedure modification
  • Documentation and control
  • Workflow planning
  • Program Management
  • Database administration
  • Staff Management
  • Scheduling
  • Business operations
  • Problem resolution
  • Relationship development
  • Process improvement
  • Team management
  • Supervision
  • Expense Reporting
  • Training and Development
  • Clear oral/written communication
  • Performance improvement
  • Bookkeeping
  • Excellent multi-tasking ability
  • Administrative support
Work History
12/2020 to Current Office Manager Einride | Hamburg, NY,
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained computer and physical filing systems.
  • Coordinated special projects and managed schedules.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
08/2017 to 12/2020 Administrative Office Manager Nvr, Inc. | Reston, VA,
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Assisted CEO with planning and execution of office renovation.
  • Managed daily database administration of PeopleSoft, including payroll, benefits and time accounting.
  • Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
  • Implemented and maintained web-based electronic system for roofing and restoration payments.
  • Maintained extensive investment files and all archives for all managed funds.
  • Created document management system to reduce paper usage and improve accuracy of tracking.
  • Coordinated internal company-wide meetings, executive committee meetings, conferences and staff meetings.
  • Created mobile work environment using cloud-based document management system and web-based accounting system. Implemented JobNimus for tracking roofing builds,scheduling of crews and delivery of daily build supplies.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
06/2010 to 12/2020 Lead Paralegal Tsr, Inc. | Newark, NJ,
  • Researched family and criminal laws and regulations and delivered analysis and assessments attorneys.
  • Accurately handled data entry for all current clients into company-based software.
  • Managed billable hour tracking, payroll, client invoicing and schedules for three (3)-attorney's .
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Investigated facts and laws to determine causes of action and to prepare cases.
  • Conducted detailed client intakes and entered information into company database.
  • Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
  • Directed and coordinated law office activities, including service of subpoenas and scheduling of depositions.
  • Answered all client calls per implemented time frame to respond to inquiries, using open-ended questioning skills to attain applicable information.
  • Communicated with outside vendors on behalf of attorneys and legal departments.
  • Communicated pertinent information to clients via phone, email and mail.
  • Contacted key witnesses to testify at court hearings.
  • Conferred with clients and other involved parties to gather and track case information.
Education
Expected in 06/1993 Bachelor of Science | Accounting And Business Management Mountain State University, Beckley, WV GPA:
  • Majored in Business Science.
  • Member of Who's Who in Women's Business.
  • Minored in Psychology
Expected in Paralegal Certification | Paralegal Studies National Paralegal College, Phoenix, AZ GPA:
Expected in Phlebotomy Certification | Phlebotomy Academy Of Careers And Technology, Beckley, WV GPA:

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Mountain State University
  • National Paralegal College
  • Academy Of Careers And Technology
Job Titles Held:
  • Office Manager
  • Administrative Office Manager
  • Lead Paralegal
Degrees
  • Bachelor of Science
  • Paralegal Certification
  • Phlebotomy Certification

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