Office Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Highly creative, dedicated and enthusiastic, with over a decade of experience working in the administrative arena, I am passionate about creating an upbeat, positive and high-performance work environment. With a background in Health sciences and in full-time ministry, I am familiar with the goal to pursue both excellence and efficiency. I am confident in my ability to succeed in various types of work environments while dealing with a wide range of unique personalities. More than a mere focus on productivity, I am passionate about building trust and rapport with my fellow employees through a non-judgemental approach, a patient demeanour, and a heart filled with compassion.

  • Effective Communicator
  • Detail - Oriented
  • Organizational skills
  • Relationship building
  • Staff Management
  • Problem Solving
  • Compassionate
  • Project Management
  • Interpersonal Skills
  • Strategic Planning
Work History
07/2019 to Current Office Manager Embark Trucks | Katy, TX,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired Doctor.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Applied advanced administrative and analytical skills in overseeing day-to-day scheduling.
  • Trained new employees on administrative procedures, clinic policies and performance standards.
  • Reported on daily clinic activities to help doctors stay on top of dynamic conditions and make proactive decisions.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and ensure proper and thorough communications.
  • Coordinated special projects and managed schedules.
  • Facilitated clinic productivity, quality assurance and procedural improvements between front end, therapy suite, and treatment rooms.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance for Doctor’s teaching schedules.
  • Played key role in achieving and maintaining top client satisfaction and retention by maintaining a high standard of patient care in alignment with specifications.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Booked flights, car rentals and hotel accommodations for business travel for both Doctors.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
03/2019 to 09/2019 Sales Representative Installed Building Products | Gypsum, CO,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
09/2018 to 04/2019 Highway Technician State Of Iowa | Iowa City, IA,
  • Safely controlled traffic in high-volume areas during roadwork projects and repairs.
  • Operated all heavy equipment properly according to employer safety specifications.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
02/2012 to 07/2018 Executive Director Nye Health Services | Fremont, NE,
  • Provided spiritual care through worship, one-on-one care meetings, preaching and prayer.
  • Planned and conducted worship services, wrote sermons, ran Bible school program, and worked with key leaders in the ministry to carry out church mission.
  • Partnered with city officials, non-profit resource organizations and members of public for outreach to community both locally and overseas.
  • Oversaw administration and management of all areas of ministry.
  • Worked alongside associate pastors and staff leading bible school, pastoral care, community outreach, creative arts, and worship programs.
  • Eagerly established open communication and positive relationships with bible school students, parents, peers, and administrative staff.
  • Maintained positive and professional classroom environment throughout bible school year.
  • Worked one-on-one with bible school students to determine strengths, weaknesses, and learning patterns.
  • Encouraged creative thinking and motivated administrative team by addressing individual strengths and weaknesses based on standardized testing results.
  • Promoted administrative team productivity by keeping supplies organized and well-stocked.
  • Streamlined operations and prioritized tasks, allowing church staff to increase productivity.
  • Organized monthly food-drive; including the cooking of each meal, keeping the staff effective and excited, and ministering to the guests.
Expected in Bachelor Of Science | Health Sciences Brock University, St. Catharines, Ontario, GPA:
Technical Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint



Google Calendar & Google Drive



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Resume Strength

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Resume Overview

School Attended
  • Brock University
Job Titles Held:
  • Office Manager
  • Sales Representative
  • Highway Technician
  • Executive Director
  • Bachelor Of Science

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