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Office Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Administrative Assistant/Office Manager/Legal Secretary/Paralegal Personable, motivated and qualified professional with demonstrated success maximizing customer support leading to improved customer relationships and successful business operational functions.
Highlights
  • Microsoft Office (Word, Excel, PowerPoint)
  • Adobe Reader
  • Goggle Mail/Goggle Calendar
  • Interpersonal/Customer Service Skills
  • Organizational & Communication Skills
  • Toggl Time Tracker
  • Box (M+Box) Cloud Collaboration and Storage Service
  • Municipal Law, Probate Law, Child Welfare Law, Contracts & Estate Planning
  • JD Edwards Information System
  • Document Management System
  • Case Management System
  • ProLaw SE Information System
  • Asana Task/Project Management System
  • Case Information System
  • Technical Expertise: Document Management System, Case Management System, and Vendor Management System
Education
Northwood University Warren, MI Expected in 2008 : Business Administration Management Program - GPA : Office Administration coursework Emphasis in [Subject]  Business Administration Management Program 3.3
University of Phoenix Southfield, MI Expected in 2005 Business Administration Management Program : - GPA : 3.5
Academy of Court Reporting Clawson, MI Expected in 2002 : Paralegal Studies - GPA : Paralegal Studies 3.4 
Experience
Chronology
-
, -
Accomplishments
Promoted to [Job Title] after [Number] months of employment. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Experience
Einride - Office Manager
San Francisco, CA, 02/2016 - 06/2016
  • Database and other Case Management Program (M+Box, PIKA, Juvenile Assessment Center (JAC)) functions: Prepared, drafted and proofread pleadings, letters, and special projects.
  • Delegated new files to attorney, scanned and uploaded documents into M+Box.
  • Documented notes in PIKA.
  • Moved files from one level to another in M+Box.
  • Prepared documents for case intake.
  • Communicated with referral source (DHHS Worker, Foster Care Worker) regarding potential clients approvals and other matters.
  • Called potential client for interviewing and screening.
  • Liaison for Wayne County Juvenile Assessment Center (updating JAIS notes in database).
  • Complied and maintained all JAC related paperwork and JAC ghost files.
  • Processed JAC enrollment, progress report, and disenrollment form paperwork.
  • Faxed enrollment paperwork to JAC for processing.
  • Updated procedure manual as needed (Juvenile Assessment Center, Detroit Center for Family Advocacy).
  • Processed mail, fax, ordered and monitored office supplies; called repair maintenance for service of copy machine and fax machine.
  • Scheduled meetings/appointments for attorney.
  • Opened and closed files.
  • Maintained and organized files.
  • Filed pleadings, other documents to the Clerk's Office.
  • Assisted with attorneys when needed.
  • Directed office traffic.
  • Communicated with building management when needed.
  • Opened and distributed mail.
Catholic Health Initiative - Administrative Assistant
Carlisle, IA, 06/2011 - 02/2016
  • Database and other Vendor Management (VM) and Document Management (DM) functions: Delegated to analyst's applications in VM and DM, scanned applications into DM.
  • Moved files from one level to another in DM.
  • Entered approvals/denials in VM.
  • Sends mass mailing and mass email communication to vendors through electronic correspondences in VM.
  • Entered applications into Michigan Unified Certification Program (MUCP) database (includes approvals/denials, removals, new applicant, new applications & affidavits), generates/produces Disadvantage Business Enterprise (DBE certificate and cover letter detailing descriptions and NAICS codes.
  • Monitored DM/VM.
  • Registered vendors in VM, assisted vendors with any issues/problems completing online registration by telephone and emails, assisted vendors with general questions regarding certification process (processing time, analyst's names, basic certification eligibility criteria, etc.).
  • Processed mail, ordered and monitored office supplies, called repair maintenance for service of copy machine and fax machine.
  • Processed purchase orders regarding annual agreement/contract; completed and facilitated vouchers for reimbursement.
  • Prepared monthly/quarterly/annual reports for Director.
  • Prepared Freedom of Information Act (FOIA) correspondence on behalf of management.
  • Scheduled appointments/meetings with Director, prepared and arranged travel accomodations/itinerary, logs, setup, and RSVP for outreach attendees.
  • Revised and made changes on applications as needed.
  • Prepared and closed files.
  • Communicated with the Purchasing Division regarding vendor certification.
Clark Partington Law - Legal Clerical Specialist/Paralegal
Santa Rosa Beach, FL, 02/2004 - 06/2011
  • Prepared, drafted and proofread contracts, pleadings, letters, and special projects.
  • Researched cases in Westlaw, prepared memo regarding cases.
  • Assembled documents and exhibits for court cases.
  • Arranged and scheduled meetings for attorney.
  • Scanned and uploaded documents in files.
  • Ordered and maintains office supplies.
  • Managed and updated books in law library.
  • Opened and closed files.
  • Reviewed, organized, and communicated with hospitals, attorneys, and judges clerk regarding probate court hearing dates (mental health).
  • Assisted with other attorneys and support staff when needed.
  • Maintained and organized files.
  • Picked up, dropped off, and distributed mail.
UAW LEGAL SERVICES PLAN - Legal Secretary
City, STATE, 08/2001 - 02/2004
  • Managed case loads of 150-200.
  • Prepared, drafted and proofread pleadings, petitions for Guardianship/Conservatorship, probate, estate planning, deeds.
  • Prepared annual account regarding conservatorship.
  • Interviewed clients and assigned cases to attorneys.
  • Arranged and scheduled appointments/meetings/itinerary for attorney.
  • Communicated with attorneys, court clerk, and clients regarding cases.
  • Assisted with other attorneys and support staff when needed.
  • Monitored files and documents in a timely manner, maintained and organized files.
  • Opened and distributed mail.
  • Backup reception, intake calls for new clients.
References
References *Available Upon Request
Skills
Administrative, Adobe, analyst, attorney, Backup, basic, Business Administration, Case Management, Communication Skills, Interpersonal, Contracts, client, clients, Customer Service Skills, Database, Document Management, email, fax, fax machine, FUNCTIONAL, ghost, Human Relations, JD Edwards, Law, letters, notes, Director, mailing, meetings, mental health, Excel, Mail, Microsoft Office, Office, PowerPoint, Word, Enterprise, Organizational, copy machine, progress, Project Management, Purchasing, reception, telephone, Vendor Management, VM, Westlaw, annual reports
Additional Information
  • Outstanding Departmental Team Award, Wayne County Corporation Counsel, 2011 *Outstanding Employee Award, Wayne County Corporation Counsel, 2010 *Outstanding Departmental Team Award, Wayne County Corporation Counsel, 2009

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Resume Overview

School Attended
  • Northwood University
  • University of Phoenix
  • Academy of Court Reporting
Job Titles Held:
    Degrees
    • Business Administration Management Program

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