Office Manager resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.

  • Team Management and Supervision
  • Recruitment and Hiring
  • Report Preparation and Analysis
  • Staff Development and Training
  • Quality Assurance
  • Schedule Coordination
  • Motivational Leadership
  • Coaching and Mentoring
  • Handling Customer Complaints
  • Microsoft Office Suite
  • Decision Making
  • Contracts and Vendor Agreements
  • Meeting Coordination and Support
  • Inventory Oversight
  • Documentation and Recordkeeping
  • Honesty and Integrity
  • Remote Work Coordination
  • Employee Motivation and Discipline
  • Research and Analysis
  • Verbal and Written Communication
  • Adaptable and Resilient
  • Payroll Administration
  • Cross-Functional Collaboration
  • Travel Coordination
  • Information Security
  • Multitasking and Prioritization
  • Delegation and Work Assignment
  • Database Maintenance
  • Attention to Detail
  • Microsoft Office
  • Root Cause Analysis
  • Goal Setting
  • Leadership and Change Management
  • Office Equipment Management
  • Project Management
  • Confidence and Drive
  • Administration and Operations
  • Account Reconciliation
  • Facilities Maintenance
  • Customer Service Management
  • Maintenance Coordination
  • Friendly and Relatable
  • Layout Planning
  • Intuit QuickBooks
  • Budget Management
  • Mail and Package Distribution
  • Accounts Payable and Receivable
Penn Foster Career School Scranton, PA Expected in 04/2019 High School Diploma : - GPA :
Work History
Camping World - Office Manager
Lowell, AR, 05/2009 - Current

Answer phones, set up Trucks, pay invoices,

payroll, hire,fire, sales tax, order parts, file,

quickbooks, estimating, email, budget,training, monitor daily productivity, prepare meetings, computers, order fuel

Vishay Dale Electronics, Inc. - Shipping and Receiving Clerk
Warwick, RI, 04/2003 - 08/2005
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • sap


  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Care New England Health System - Medical Receptionist
Cranston, RI, 03/1997 - 12/2002
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Completed patient referrals to other medical specialists.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
  • Supported office staff and operational requirements with administrative tasks.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office productivity by handling high volume of callers per day.
  • Completed and filed financial documentation for accounting purposes.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Responded to correspondence from insurance companies to verify patient's coverage.

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Office Manager
  • Shipping and Receiving Clerk
  • Medical Receptionist


  • High School Diploma

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