office manager resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview

Committed and motivated Administrative Assistant with over 20 Yrs.experience with a professional demeanor and great initiative;

Energetic and reliable Office Manager with 3 Yrs. experience, skilled working with a diverse group of people & high-performing extensive experience working with a diverse client base delivering results in exceptional customer service and decision making skills,. Strong work ethic,

Skill Highlights

MS Office Suite, Outlook, Windows


Inventory systems

Problem resolution

Report analysis, internet Research

Executive Management Support,

Client Relations

Multi-Task Management

Excellent Written & verbal communication,

organizational skills,

Office procedures, operation of office machines

clerical skills.

Type 50 & Shorthand 80 wpm

  • Word, Excel, PowerPoint
  • Spreadsheet development
  • Deadline-oriented
  • Trouble Shooting
  • Schedule management, Travel arrangements
  • Customer Service
  • Grammar, Letters & Memos
  • Office Correspondence, Memos, Reports,
  • Filing
  • Complete accuracy
Core Accomplishments
  • Customer Service, Passenger Check-in/ Boarding, Baggage Handling etc.
  • Retail Industry: Cash Handling, Sales Reports, Inventory Receiving, Merchandise Coordination, Store management & maintenance etc.
Professional Experience
Office Manager, 06/2013 - 05/2015
Encompass Health The Woodlands, TX,

Managed a small office, maintaining detailed administrative and procedural processes to improve standards, accuracy and efficiency; Coordinated all daily functions for a team of 3 employees; served as main liaison between Head Office/ Regional Offices and office sales staff; New hires; Daily Sales Reporting, Stock management; Monthly Progress & Stock Reporting, Monitoring Attendance & Weekly Payroll reporting.

Placement Specialist, 03/2007 - 01/2008
Hca Tallahassee, FL,
  • Support in data entry, placing, editing & monitoring Ad content of clients' websites on major search engines.
  • Update database, close monitoring & analyzing performance of highest-maintenance clients on a daily basis, using Excel spreadsheets with a view to increase traffic to their websites.
  • Prevented over-cost to customers and employer by close monitoring campaign performance and monthly budget allocations and reporting directly to the Administrative Services Manager.

Reservations Secretary, 02/2000 - 10/2006
Malaysia Airlines City, STATE,
  • Coordinate meetings, agenda, minutes, office memos and other correspondence.
  • Reconcile Accounts Payable, vouchers; monitor/analyze monthly budget allocations using Excel spreadsheets.
  • Type Staff Performance Reviews, Travel Advance & Reimbursement Claims.
  • Maintain inventory.
  • Service customer inquiries, liaise with vendors on maintenance & servicing of lease equipment.
  • Ensure smooth functioning office machines: copier, scanner, fax, printers.
  • Mail processing FEDEX, UPS, screening phone calls and back-up reception duties.
  • Prepare presentations on PowerPoint for various projects, meeting deadlines and work within time-frames independently and.
  • Reduced company expenses on stationery and other office and lunch room supplies, by negotiating with vendors and effective control of issue and usage of office supplies.

Secretary/ Personal Assistant, 02/1987 - 11/1991
Sri Lanka Embassy City, STATE, Sweden
  • Managing Ambassador's calendar, travel arrangements, liaising with Foreign Ministries, govt.
  • and NGOs and the General Public, thereby gaining extensive experience and exposure working with Heads of Mission & Diplomatic Community in Stockholm.
  • Scheduled and coordinated meetings, agenda, minutes and office memos, correspondence & political reports.
  • Handle matters of highly confidential and sensitive nature.
  • Assist in editing and proof-reading Monthly Newsletter & Business, Investment & Trade Bulletin.
  • Administrative and Clerical support to other DPL officers, Proved ability to multi-task, prioritize and work effectively with all levels of management in fast-paced and highly stressful environment, contributing towards the efficiency and professionalism of the Mission.
High School Diploma: Science Subjects, Expected in 1975
St. Paul's High School - Colombo,
Status -

Accounts Payable, Administrative Assistant, Office Management, administrative functions, Attendance, budget, Clerical, content, clients, data entry, database, editing, fast, fax, Filing, Maintain inventory, Stock managing, reporting, meetings, Excel spreadsheets, Mail, MS Office Suite, Office, Windows Operating Systems, Outlook, PowerPoint, Word, negotiating, Newsletter, office machines, search engines, organizational skills, Performance Reviews, copier, presentations, printers, processes, proof-reading, reporting, research, scanner, scheduling, Shorthand, supervision, phone, travel arrangements, Type, type 50 wpm, verbal / excellent written communication, websites, computer savvy

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Resume Overview

School Attended

  • St. Paul's High School

Job Titles Held:

  • Office Manager
  • Placement Specialist
  • Reservations Secretary
  • Secretary/ Personal Assistant


  • High School Diploma

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