office legal assistant resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CAXXX05609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Outgoing bilingual person, passionate about sales and customer relationship and service. Flexible and approachable, able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.
Exited to begin new challenge with successful team.
Skills
Appointment confirmation
Outgoing Personality
Email and telephone decorum
Call routing
Administrative skills
Microsoft Office
Fluent in English and Spanish
Oral and writing communication
Meeting arrangements
Customer assistance and interaction
Cash transactions
Administrative support
Listening skills
Package and mail receipt
Team collaboration
Relationship selling
Experience
Office /Legal Assistant, 05/2019 to Current Brightview Senior Living – Boston, MA,
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members
Responded to inquiries and room requests made online, by phone or email
Processed and prepared memos, correspondence, travel vouchers and other documents, routing them to appropriate personnel
Prepared daily shift close reports and balanced cash register to accurately reflect all transactions
Transmitted information or documents to customers, using computer, mail or facsimile machine
Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance
Arranged special accommodations for guests to maintain optimal satisfaction
Received and screened high volume of internal and external communications
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
Produced professional and error-free letters, presentations and spreadsheets
Managed reception and lobby area, greeted visitors and responded to requests for information
Routed agreements, contracts and invoices through signature process
Organized files, developed spreadsheets, faxed reports and scanned documents
Tracked office stock and maintained inventory in neat and organized fashion
Coordinated domestic and international travel, hotel and transportation needs for staff
Tracked and submitted employee time sheets to accounting department for payroll processing
Contacted customers via phone and email to confirm deliveries and follow up with inquiries
Handled all telephone calls, meeting plans and conference organization requirements.
Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
Developed billing records by tracking time data for monthly billing cycles.
Conducted legal research to aid the law firm with positive outcomes.
Interviewed clients to obtain vital case information to support associates.
Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements.
Front Desk Receptionist , 01/2019 to 04/2019 Waukegan Public School District 60 – Waukegan, IL,
Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance
Processed and prepared memos, correspondence, travel vouchers and other documents, routing them to appropriate personnel
Signed for packages, recorded all deliveries and distributed to inter-company personnel
Responded to inquiries and room requests made online, by phone or email
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members
Organized files, developed spreadsheets, faxed reports and scanned documents
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current
Managed reception and lobby area, greeted visitors and responded to requests for information
Dispersed incoming mail to correct recipients throughout office
Wrote reports and correspondence from dictation and handwritten notes
Routed agreements, contracts and invoices through signature process
Tracked office stock and maintained inventory in neat and organized fashion
Automated office operations to manage client correspondence, record tracking and data communications
Received and screened high volume of internal and external communications
Collected payments, issued receipts and updated accounts to reflect new balances
Music/Performing Arts Teacher, 09/2015 to 06/2018 Gimnasio Los Farallones School – City, STATE,
Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Used variety of teaching techniques to encourage student critical thinking and discussion.
Set and communicated ground rules for classroom based on respect and personal responsibility.
Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
Music Teacher, 11/2009 to 07/2015 YAMAHA MUSIC SCHOOL – City, STATE,
Support to the sales and promotion department of musical instruments.
Helped students appreciate arts with instructional and immersive techniques.
Formulated and implemented effective lesson plans focusing on principles of music, musicianship, music theory and history.
Mentored individual students effectively by taking creative approach.
Completed student records and school-related documentation.
Fostered relationships with staff, students and parents to drive departmental and school objectives and philosophies.
Education and Training
Associate of Arts: Music Education, Expected in 2013 to Conservatorio Antonio Maria Valencea - Cali-Colombia, GPA:
Associate of Arts: Music Studies, Expected in 2011 to Instituto Popular De Cultura - Cali-Colombia, GPA:
High School Diploma: , Expected in 2006 to Colegio De San Luis Gonzaga - Cali Colombia, GPA:
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