Office File Clerk Resume Example Scolex Corporation

OFFICE FILE CLERK

Professional Summary

Reliable and ambitious self-starter seeking to leverage a diverse background into an Administrative Assistant role with a growing organization. Efficient, accuracy-driven office assistant ready to bring administrative and operational expertise to growing team. Successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Polite and positive front desk assistant with exceptional telephone etiquette. Excellent customer service and conflict management skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to work well independently or in team environments.

Skills

Customer service-oriented
Team standards
Accurate and detailed
Administrative support
Policy and procedure modification
Deadline driven
Word processing

Decision-making abilities
Problem-solving skills
HIPPA compliance
Document Scanning
Professional Demeanor
Organizational skills

Work History

Scolex CorporationOffice File Clerk | N Miami , FL | January 2021 - Current

Optimized information gathering and presentations with implementation of practical filing system.
Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Prepared new files and assigned tracking identification numbers which resulted in better retrieval efficiency.
Created reports correspondence and spreadsheets with Microsoft Office programs.
Proved successful working within tight deadlines and fast-paced atmosphere.
Processed correspondence including post office pick-ups sorting and distribution to appropriate parties.
Prepared new files and assigned tracking identification numbers which resulted in better retrieval efficiency.
Worked to maintain outstanding attendance record consistently arriving to work ready to start immediately.

Jurney & Associates Inc.Front Desk Assistant | Miami, FL | January 2019 - March 2020

Handled payment and bill processing change giving and payment collecting for guests
Greeted over 1000 daily visitors and customers upon arrival offered assistance and answered questions to build rapport and retention
Reported facility and room maintenance problems to appropriate personnel for immediate remediation
Collected deposits fees and payments processed all financial data and gave receipts and change to customers
Prepared weekly employee work schedules for over 20 team members so all shifts received adequate coverage
Coordinated calendars and schedules for management team
Organized all new hire security and temporary paperwork
Served as central point of contact for outside vendors to gain building access
Monitored premises screened visitors updated logs and issued passes to maintain security
Delivered top-notch administrative support to office staff promoting excellence in office operations
Performed general office duties including answering multi-line phones routing telephone calls or messages to appropriate staff and greeting visitors
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels

Miami Management IncorporatedOffice Assistant | Miami Beach, FL | March 2018 - January 2019

Performed general administrative duties including copying faxing and filing.
Interacted with vendors contractors and professional services personnel to receive orders direct activities and communicate instructions.
Aggregated and prepared documentation and reports for office meetings distribution and filing.
Monitored premises screened visitors updated logs and issued passes to maintain security.
Supported executives in providing customer and performance reports allowing for informed decision-making on company improvements and corrective actions.
Greeted numerous visitors including VIPs vendors and interview candidates.
Ensured that all calls were answered in timely manner and that all calls were forwarded to appropriate parties.
Assisted coworkers and staff members with special tasks on daily basis.
Addressed customer service inquiries thoroughly and quickly.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.

Florida Construction SecuritySecurity Officer Supervisor | Miami Beach Convention Center, FL | December 2016 - December 2018

Supervised grounds employee entrances and exits and security officers on duty.
Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
Submitted documentation for weekly payroll managed schedules and enforced policies.
Recorded incident reports with detailed accounts of occurrences.
Monitored property and investigated any areas of suspicion.
Oversaw team of up to 30 security officers and managed administrative duties, including scheduling and performance evaluations.
Submitted documentation for weekly payroll, managed schedules and enforced policies.

Education

Associate of ScienceOffice ManagementMiami Dade CollegeMiami, FL

Accomplishments

Monthly Reporting
Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
File Management
Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
Training
Responsible for training all new employees to ensure continued quality of customer service.
Data Entry
Reviewed and updated client correspondence files and scheduling database.
Management Support
Ensured smooth operations by supporting executive team.

Resume Overview

Companies Worked For:

Scolex Corporation
Jurney & Associates Inc.
Miami Management Incorporated
Florida Construction Security

School Attended

Miami Dade College

Job Titles Held:

Office File Clerk
Front Desk Assistant
Office Assistant
Security Officer Supervisor

Degrees

Associate of Science Office Management

Office File Clerk Resume Example

Resume Score: 80%

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