Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Detailed oriented Office Coordinator with experience in Inventory, Logistics, and Warehouse Support. With a strong background in Export shipping, distribution and supply management.

  • Inventory tracking
  • Organizational skills
  • Inventory coordination
  • Accounts receivable
  • Customer relations
  • Multi-tasking strength
  • Recordkeeping skills
  • Pricing analysis
  • Export and Domestic Shipping
  • Vendor relationship building
  • Senior leadership support
  • Data management
Office Coordinator / Inventory Specialist, 01/2020 to Current
Ashland Chemical CompanyMenomonee Falls, WI,
  • Performed scheduled inventory counts.
  • Coordinated inventory, stocking, and ordering.
  • Resolved customer complaints immediately, escalating those that required additional assistance.
  • Verified prices and computed totals to complete accurate invoices.
  • Set up delivery of materials to arrive in time for production start date.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Collaborated closely with Department Managers to effectively smooth and improve office operations.
  • Monitored vendors to maintain efficient deliveries.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Managed office inventory and placed new supply orders.
  • Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
Logistics Supervisor, 10/2018 to 11/2019
Life FitnessSan Francisco, CA,
  • Provided smooth operations by maintaining communication with supervisors of other departments.
  • Planned and arranged logistics required shipments.
  • Established and maintained professional relationships with carriers, warehouses, customers and sales force.
  • Monitored logistics procedures, day-to-day workflow and employee performance to increase productivity.
  • Oversaw and monitored the availability of stock products.
  • Oversaw 6 employees through evaluations, scheduling and training.
  • Negotiated logistics costs and kept costs under established budget.
  • Key member of global distribution operations team that coordinated shipments for import and export.
  • Maintained high standards of internal and external customer service.
  • Drafted budgets, monitored warehouse costs and reduced expenses.
  • Led and managed projects to support logistics efforts and plans.
  • Troubleshot and formulated strategies for expected and unanticipated logistics issues.
  • Collaborated effectively in cross-functional team-oriented environment.
  • Identified and resolved shipping and packaging errors.
  • Consistently met company and department objectives within budget and time constraints.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Created and enforced policies and procedures for entire logistics team.
  • Managed day-to-day shipping and receiving, typically overseeing more than 50 packages in 24-hour period.
  • Determined appropriate licensing requirements and product classification for import and export shipments.
  • Coordinated with freight forwarders to expedite international shipments.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Documented and processed transactions and accurately administered sales orders.
  • Saved costs through negotiating contracts with freight companies and suppliers.
  • Reduced expenses by securing optimal pricing from third-party logistics providers.
Export Coordinator, 10/2006 to 10/2018
Farmers' Rice CooperativeCity, STATE,
  • Produced, organized and submitted export paperwork to meet all applicable resolutions.
  • Built and strengthened relationships with trucking companies and ocean carriers to meet all applicable resolutions.
  • Tracked and traced ocean shipments in order to maintain current status information.
  • Discussed detailed port information to importers or exporters.
  • Consulted customs brokers to arrange passage of goods through customs.
  • Analyzed shipping routes to determine how to minimize environmental impact.
  • Created and updated spreadsheets to track customer, shipping and internal data.
  • Routed, rated and quoted more than 50 international export shipments per month.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Education and Training
High School Diploma: , Expected in 06/2003
Foothill High School - Sacramento, CA

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Resume Overview

School Attended

  • Foothill High School

Job Titles Held:

  • Office Coordinator / Inventory Specialist
  • Logistics Supervisor
  • Export Coordinator


  • High School Diploma

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