Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Summary
Detailed oriented Office Coordinator with experience in Inventory, Logistics, and Warehouse Support. With a strong background in Export shipping, distribution and supply management.
Skills
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Experience
Office Coordinator / Inventory Specialist, 01/2020 to Current
Ashland Chemical Company – Menomonee Falls, WI,
Ashland Chemical Company – Menomonee Falls, WI,
- Performed scheduled inventory counts.
- Coordinated inventory, stocking, and ordering.
- Resolved customer complaints immediately, escalating those that required additional assistance.
- Verified prices and computed totals to complete accurate invoices.
- Set up delivery of materials to arrive in time for production start date.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Collaborated closely with Department Managers to effectively smooth and improve office operations.
- Monitored vendors to maintain efficient deliveries.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Documented conversations with customers to track requests, problems and solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Managed office inventory and placed new supply orders.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
Logistics Supervisor, 10/2018 to 11/2019
Life Fitness – San Francisco, CA,
Life Fitness – San Francisco, CA,
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Planned and arranged logistics required shipments.
- Established and maintained professional relationships with carriers, warehouses, customers and sales force.
- Monitored logistics procedures, day-to-day workflow and employee performance to increase productivity.
- Oversaw and monitored the availability of stock products.
- Oversaw 6 employees through evaluations, scheduling and training.
- Negotiated logistics costs and kept costs under established budget.
- Key member of global distribution operations team that coordinated shipments for import and export.
- Maintained high standards of internal and external customer service.
- Drafted budgets, monitored warehouse costs and reduced expenses.
- Led and managed projects to support logistics efforts and plans.
- Troubleshot and formulated strategies for expected and unanticipated logistics issues.
- Collaborated effectively in cross-functional team-oriented environment.
- Identified and resolved shipping and packaging errors.
- Consistently met company and department objectives within budget and time constraints.
- Utilized ordering, tracking and billing systems and associated processes.
- Created and enforced policies and procedures for entire logistics team.
- Managed day-to-day shipping and receiving, typically overseeing more than 50 packages in 24-hour period.
- Determined appropriate licensing requirements and product classification for import and export shipments.
- Coordinated with freight forwarders to expedite international shipments.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Documented and processed transactions and accurately administered sales orders.
- Saved costs through negotiating contracts with freight companies and suppliers.
- Reduced expenses by securing optimal pricing from third-party logistics providers.
Export Coordinator, 10/2006 to 10/2018
Farmers' Rice Cooperative – City, STATE,
Farmers' Rice Cooperative – City, STATE,
- Produced, organized and submitted export paperwork to meet all applicable resolutions.
- Built and strengthened relationships with trucking companies and ocean carriers to meet all applicable resolutions.
- Tracked and traced ocean shipments in order to maintain current status information.
- Discussed detailed port information to importers or exporters.
- Consulted customs brokers to arrange passage of goods through customs.
- Analyzed shipping routes to determine how to minimize environmental impact.
- Created and updated spreadsheets to track customer, shipping and internal data.
- Routed, rated and quoted more than 50 international export shipments per month.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education and Training
High School Diploma: , Expected in 06/2003
Foothill High School - Sacramento, CA
Foothill High School - Sacramento, CA
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Resume Overview
School Attended
- Foothill High School
Job Titles Held:
- Office Coordinator / Inventory Specialist
- Logistics Supervisor
- Export Coordinator
Degrees
- High School Diploma
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