Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 5 years of experience in office environments. History of improving processes and increasing team efficiency.
Organizes and maintains the daily schedule to meet the needs of patients and physicians of the Medical Staff at facilities in the Baptist Health Care Organization.
Available as a resource and communicator for physicians, patients, department, and hospital personnel, visitors, etc., regarding the overall daily operations of the Department.
Maintains all medical records and files. Obtains and inputs data required for outpatient appointments, performs functions of film librarian, and communicates reports to physician's offices.
Coordinated patient care changes and relayed updated plans to various staff members assigned to patients.
Created memoranda and documents to relay important information to staff.
Updated and maintained schedules for patients as well as managed client correspondence.
Trained all new employees on records management system.
Reviewed and sent medical records to other physicians upon request.
Scheduled, rescheduled and cancelled appointments.
Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
Managed appointments, registrations and patient relations in busy Radio;ogy office.
Maintained patient databases and updated information in alignment with HIPAA protocols.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Resolved patient financial problems with guidance from documented guidelines and procedures.
Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Developed and maintained courteous and effective working relationships.
I have obtained 15 years of vital experience within RICOH. This includes a wide range of RICOH in the Managed Services Department. I had the privilege to obtain the knowledge of implementing new sites from the ground up with minimum supervision. I have the ability to operate multiple high volume Ricoh Copiers and Fax Machines. I have the ability to use high end bindery equipment. I have worked with my Integrated Account Manager on an ongoing, pro-active basis to implement solutions to various MS sites. I have assisted with biannual supply and equipment inventory. I have conducted audits for MS sites. I have the ability to perform basic maintenance on all RICOH Copiers,Fax Machines, and Printers. I have the ability to train and counsel employees. I have also assisted with creating and implementing site procedures for guides and logs for individual sites. I have also worked with Equipment Movement Forms, P&L's, Supply par-levels, Created and monitored End User Surveys on the SurveyMonkey website, Entered recognition points for all of the On Site Service Specialists in our geographical area, and maintained monthly management reports. I also performed 100% auditing, correcting, and/or moving different documents used within the company and imaging documents into the oracle and App Extender software on all Lease packages that were funded by Ricoh, Maintained an error log on the P drive to show all of the errors in each package, assisted with customer related issues or concerns. . I use Power-point, Ikonics, Oracle, and App Extender on a daily basis. I deliver and design graphic output from customer's basic ideas to meet business needs. I also assisted with coverage for the Front Desk Receptionist, which include answering high volume calls and the ability to handle a multi line phone system. I also did conference room set ups for the grandrooms. This includes moving and replacing walls and doors for all four rooms as well as moving the tables and chairs in each room numerous times a day. I also had the responsibility of managing vacation requests for 25 Managed Services employees and scheduling the work schedule for the Field Support Representatives each week. I have to allocated each FSR's time to the appropriate site in advance each month for billing purposes.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: