Serves as Office Automation Clerk at Coast Guard Finance Center with extensive practical knowledge of procedures, methods, and practices of military, foreign civilian vendor account procedures. Vast knowledge on regulations, and programs regarding accounts and financial transactions. Knowledge and ability to analyze the interrelationship of
vendor accounts that are affected by varied regulations and transactions in order to monitor vendor accounts.
Accurately reviews/audits and assembles critical reports and files. Swiftly takes corrective action for any discrepancies found in documentation. Ensures action is properly processed. Files documents in accordance with regulatory procedures. Trains and explain office systems and techniques to new employees and facilitate clerical procedures. Knowledge of United States Homeland security accounting systems conditions, procedures interrelated steps accounting transactions.
Uses computers to administer and enter personal data and queries with a collection instruments and, or government automated systems such as: Core Accounting System (CAS), Finance Center Intranet, Central Vendor Maintenance System (CVMS), WINS, IRS TIN MACTCHING, SAMS, Do Not Pay (DNP) Microsoft Word, Excel, Outlook, automation software to ensure quick processing time of financial transactions, records and to . Provide assistance to office employees in the use of computer systems.
Log documents ensuring proper security procedures are followed to protect PAI and other sensitive item material. Establishes, maintains, reviews, vendor information and contract accounts for Coast Guard, TSA, Homeland Security and commercial vendors. Efficiently reviews and sorts account documents and batching in preparation for scanning records.
Effortlessly, creates, copy's and/or editing a variety of standardized documents,d letters, standard paragraphs, and mailing lists. Transmits, received and acknowledge electronic mail and messages using computers or workstations that are networked or linked to other computers or workstations.Inspects, edits and reforms vendor information. Takes corrective action when necessary and compiles information regarding the causes of incorrect documentation.
Provides outstanding customer service by receiving telephone calls, answers inquires of nontechnical nature in a professional and courteous manner. Coordinate and schedule appointments and meetings with various departments. Communicates with different organizations and to maintain awareness and accountability of different types of vendors.
Served as lead outreach interpretive Ranger at the Pacific Regional Visitor Center. Responsible for the coordination of programs and public needs of outside groups/agencies. Answered a large volume of questions in person and telephone while educating an average of 60,000 visitors a year. Provides general administrative support to the staff and visitors and maintains facility, Purchase supplies, equipment and training in compliance with directives, policies, and regulations and budgeting support of the Pacific Regional Visitor Center.
Flawlessly maintained files, official documents, correspondence, records and reports professionally while collecting and incorporating relevant documentation and appropriate forms in folders. Sorted, classified and filed content in alphabetical, chronological and or any other specified order. Proficiently obtain and maintain informationof visitors, employees and volunteers. Create documents such as flyers, letters, memorandums, reports using a wide range of correspondence such as Microsoft Word or similar word processing packages
Tracked and inputted time and attendance and other related duties for 100's of volunteers while using the appropriate reporting system. Establish office methods and techniques to facilitate clerical procedures. Manage and quickly respond to emails on a daily basis. Developed spreadsheets, charts, presentations, reports, flyers and other administrative publications based on various findings. Creates copies and edit a variety of standardized documents to include memorandums letters, and mailing lists. Facilitates mailing and shipping of investigative information and equipment. Complete travel reimbursement vouchers for volunteers utilizing an automated travel and pay system.
Administered and entered data using collection instruments and, or government automated systems such as: Corps of Engineers Financial Management System (CEFEMS), Microsoft Excel, Microsoft Word, Microsoft Access, Operations & Maintenance Business Information Link (OMBIL), Visitation Estimation & Reporting System (VERS), Volunteer Program, Cooperating Association Program, and the Interpretive Program. Produce, edit, and reformat lengthy database reports from weekly files and special events. Edit and reformat electronic drafts of lengthy reports. Enters, revises and sorts data for reports.
Provided outstanding customer service in a professional and courteous Coordinate and schedule appointments and meetings with various departments for clients. Coordinated group visits with operational personnel and communicates schedules, logistical support requirements, as well as other pertinent data. Screen calls to decide to whom the caller should be referred.
Researched, prepared and conducted educational programs for visitors and employees that provides learning objectives and successful outcomes. Explain program and organization's services, policies and procedures. Organized material to fit the purposes of a program and the type of group for which it is intended such as preschoolers, special senior citizens groups, and U.S. or foreign dignitaries. Coordinates collects, compiles and reports of visitors satisfaction survey data. Suggest and implant new topics, revisions, or improvements in the overall interpretive program. Develop interpretive materials such as pamphlets, flyers, and signs
Acted as liaison with community organizations and interest groups in order to provide orientation to visitor center and services. Stimulate interest in programs and services. Made contacts in the community to obtain cooperation and to market our wide range of programs to military officials, as well as state agencies and schools.
Assisted Lead Ranger with drafting and submitting for approval the annual budget and operating program. Provide assistance to office in the use of computer systems. Helped revises program activities to conform to approved and available funds. Assists in the formulation and review of Operations and Maintenance budget requests. Assists ordering Officer VISA credit card. Makes over-the-counter purchases or telephone orders, within approved limits, using the Government Visa credit card. Complies with all program procedures. Initiates and researches, purchase order requests for materials and services, including justification for purchase orders and sole source justifications.
Calmly and confidently resolve urgent situations that required immediate action. Supervise day-to-day activities of the facility ensuring to maintain order, discipline, and safety in the facility. Such as schedule needed maintenance and repairs for photocopiers and other office equipment. serves as the security point of contact for the Pacific Regional Visitor Center.
Follows established procedures and precedents, and select or adapt procedures to meet different conditions. Responds to emergency calls and takes action necessary to preserve the peace, resolve problems, protect visitors an
Served as Student Emilpo Clerk at the Soldier Support Center as the primary respondent for students, family members and organizations. Responsible for general administration and support to include travel, conference planning, and records management. Utilized accounting and administrative programs to efficiently create documents, orders and reports. Inputted and managed databases, electronic spreadsheets, and electronic calendar. Served as a front office receptionist, receiving telephone calls and visitors
Reviewed and updated hundreds of documents such as: Travel Orders, DD Form 4187, class rosters, reassignment rosters, Permanent Change of Station (PCS) orders, separation paper work DD 214, casualty documents (SGLI) and emergency contact information. Conducted and coordinated in-processing and out-processing briefing for hundreds of personnel and clients at a time. Flawlessly transcribed hundreds of Military PCS orders and retirement orders. Composed error free memorandums at 60 words per a minute; and written responses in regards to client's personal and professional matters. Researched, prepared and conducted educational programs. Resolved urgent situations that required immediate action.
Write instructions to others on clerical and administrative guidelines Review outgoing correspondence or material for proper format, grammar, and completeness.Ensure written responses are easy to understand and within policy guidelines and established procedures.
Answered a large volume of questions in person and telephone while providing customer service in a professional and courteous manner. Coordinated and conducted demonstrations to explain and educate new personnel on automated systems, program services, policies and procedures.
Coordinated with staff to ensure correct data entries were inputted and student reports were accurate. Efficiently updated, produced, edited, information in multiple databases from weekly files for courses as well as personnel's pertinent information.
Effortlessly operated a wide range of automated systems to include: Datastore Query System, Electronic Military Personnel Office (EMILPO), Interactive Personnel Electronic Records (IPERMS), Enlistment Distribution and Assignment System (EDAS), INPROC/OUTPROC, Transition Point Processing System (TRANSPROC), Resident Individual Training Management System (RITHIMS) and Army Training Requirements and Resources System (ATTARS). Dealt with both paper and electronic documents in terms of sorting and placement. Maintained logs, files and records precisely and professionally. Compiled summarize and sorted, content in alphabetical, chronological and or any other specified order. Performed queries or audits of data when needed.
Scheduled appointments with various departments. Arranged and conducted conferences, meetings and briefings several times a week. Explain office systems and techniques to facilitate clerical procedures to employees and customers. Managed and quickly responded to emails on a daily basis. Advised, explained and guided clients to the appropriate entities to resolve matters such as financial, medical, travel, and transitions. Provide information on available on and off-base resources and services available, such as: the Family Support Center, ACS, EFMP, SHARP, DFAS MFLAC, MWR, EO, IG and Education Center.
Served as Battalion S1 Clerk. Meticulously transcribed, reviewed, and produced paperwork in accordance with policies and regulations. Handled investigative information, and personnel files in a discreet, and secure manner. Maintained logs, records and annotates documents. Coordinated reservations of conference rooms, assembled appropriate personnel for attendance and maintained contact with the attendants on a daily basis. Produce, reports, charts graphs on demand. Served as the vehicle coordinator for 4 assigned GSA vehicles maintained and tracked inspection and registration requirements of vehicles. Tracked and maintained equipment to include computers, printers and mobile devices.
Serve as a front office receptionist, receiving telephone calls and visitors. Explain office systems and techniques to facilitate clerical procedures to personnel.
Operated a wide range of military and government based automated systems to include: Datastore Query System, Digital Training Management System (DTMS), Electronic Military Personnel Office (EMILPO), Interactive Personnel Electronic Records (IPERMS), Enlistment Distribution and Assignment System (EDAS).
Identified and corrected document tracking discrepancies which resulted in implementing a new tracking system that accurately tracks documents, reducing miscommunication among employees and leading to a faster turnaround time with documents. Created standard operating procedures for finance and actions to ensure higher level and lower level clerks have proper reference material when processing documents.
Established a new filing system for all departments using ARIMS to guarantee all documents were easily tracked and updated. Conducted numerous classes to employees and technicians to ensure over 1,400 employees and technicians were provided current information about programs, procedures and entitlements.
Efficiently processed and reviewed thousands of military documents such as DA form 5960, DA form 4187, DA form 638 and memorandums in a timely manner, guaranteeing employees receive correct entitlements, recognition and pay.
Review outgoing correspondence or material for proper format, grammar, and completeness.
Composed error free memorandums and written responses to clarify or correct issues related to finance, promotions and training. Tracked and processed Unit Commander's Financial Report with accuracy giving the organization a 100 percent deadline meeting with first time submission each month. Earned outstanding reviews by any external evaluation team for superior knowledge of military financial regulations, technical skills, accuracy and quality work. Coordinated 27 flawless evaluation boards that determined employee's potential for promotion which concluded with over 100 employees being promoted. Prepared and presented
Certified in First Aid, AED and CPR
Visitor Assistance Program
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