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office assistant warehouse assistant resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated office assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Meeting planning
  • Picking and processing
  • Shipping and packaging
  • Product identification
  • QuickBooks
  • Mail management
  • Inventory Management
  • Schedule management
  • Dedicated team player
  • Strong interpersonal skills
  • Outbound calling
  • Invoice and payment processing
  • Customer relations
  • Payment questions
  • Vendor relationships
  • Invoicing and billing
Experience
06/2021 to Current Office Assistant, Warehouse Assistant Public Health Seattle & King County | Wa 98057-2906, WA,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Inspected and moved products to designated areas in warehouse.
  • Lifted materials of varied weights on regular basis.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Distributed invoices using postal mail, email or digital transmissions.
  • Calculated estimated weekly invoicing, prepared and posted payments and followed up on aged receivables.
  • Tracked employee time and attendance for payroll.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Processed customer payments and set up payment plans.
  • Reviewed vendor invoices and expense reports, identifying discrepancies.
  • Followed up on sales leads through outbound calling.
10/2019 to 05/2021 Pharmacy Technician Penske Automotive Group | Darien, CT,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Prepared prescription transfers to other pharmacies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Requested scripts from doctors and verified insurance and coding.
06/2019 to 09/2019 BDC Representative Transunion | AR, State,
  • Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
  • Followed required scripts and guidelines for inbound and outbound sales calls.
  • Determined customer automotive needs by asking relevant questions and working to develop relationships.
  • Monitored and responded to internet sales leads from company website and third party sites daily.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Scheduled at least 15 appointments per week.
  • Called 100 warm leads each daily to expand client base.
10/2017 to 05/2018 Manager Pizza Hut | City, STATE,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
  • Supervised staff performing daily activities.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Education and Training
Expected in 05/2018 to to High School Diploma | Catoosa High School, Catoosa, Oklahoma, GPA:
Expected in 05/2018 to to Certificate of Completion | Culinary Arts Tulsa Technology Center - Owasso, Owasso, OK GPA:
Languages
Sign Language:
Limited
Negotiated:

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Resume Overview

School Attended

  • Catoosa High School
  • Tulsa Technology Center - Owasso

Job Titles Held:

  • Office Assistant, Warehouse Assistant
  • Pharmacy Technician
  • BDC Representative
  • Manager

Degrees

  • High School Diploma
  • Certificate of Completion

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