Office Assistant II/Permit Technician Resume Example

• Establishing the needs and wants of buyers and sellers to assist them with their lifetime investment
  
• Pricing and Negotiation through the research of Comparative Market Analysis reports
  
• Presentation of Market overview, preparing C.A.R. forms, transaction management, and staging properties.

Providing customers with guidance, clarification and support while executing their passport applications; verify identity of applicants; review evidence of citizenship; collect fees; administering oath, and signing and affixing the City of West Covina's authorized seal.

• Website Administrator for the City Clerk's Department; restructuring the organization of WebPages, creating and proofing accuracy of content; uploading and posting City Council's Minutes and Ordinances
  
• Collected staff reports from entire City Hall to assemble the Agenda for upcoming Council Meetings and distribute final drafts to City Manager, Mayor, Council members and all Commissioners
• Managed Inventory and Expenditure for Department's fiscal budget and facilitating in the elimination of unnecessary expenses resulting in a 5% cost reduction
  
• Increased City Clerk's Department's revenue up 20% by formulating a competitive price increase in Passport Photo service based on comp.

• Implemented systems for handling extensive worker's compensation files and uninsured losses/accounts payable
  
• Overhauled entire department filing system, sorting and storing older files per the City's retention schedule.

• Acquired ability to multi-task by excelling in a atmosphere of high-volume tourist location and heavy traffic flow from Convention Center
  
• Secured a loyal clientele base by quickly developing a solid rapport and knowledge of various customers' preferences which earned consistent commendations by guest for exemplary service
  
• Achieved highest per night sales multiple times by up-selling promotional wines and suggesting add-ons to meals.