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Office Assistant II/Permit Technician Resume Example

Resume Score: 70%

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OFFICE ASSISTANT II/PERMIT TECHNICIAN
Professional Summary
A highly motivated, compassionate, empathetic, solution-oriented worker dedicated to improving the quality of life for others. Effective communicator, proactive in resolving issues, and advocate with innate ability to manage various types of personalities and diffuse conflicts as they arise. Naturally excels in analytical capabilities, problem solving, team leadership, project management, and achieve challenging goals and objectives. Consistently manages priorities and meets deadlines while maintaining strong organizational skills. Seeking a role of increased responsibility and authority.
Skills
Work History
Office Assistant II/Permit Technician08/2011 to 06/2012
Company Name – City, State
Greet and assist the public with their questions and concerns. Answering all calls and retrieving messages for Fire Chief, Assistants Fire Chiefs, and Fire Captains.  
  • Receive fire permit applications; create files cases for new incoming fire cases; calculate fees in accordance with established fee schedules; and issue fire permits upon approval of fire inspector
  • Process EMS reports for billing and filing Managed inventory for entire department  
Realtor Associate07/2008 to 02/2011
Company Name – City, State
  • Establishing the needs and wants of buyers and sellers to assist them with their lifetime investment
  • Pricing and Negotiation through the research of Comparative Market Analysis reports
  • Presentation of Market overview, preparing C.A.R. forms, transaction management, and staging properties.
Office Assistant II/Passport Acceptance Agent02/2007 to 08/2011
Company Name – City, State

Providing customers with guidance, clarification and support while executing their passport applications; verify identity of applicants; review evidence of citizenship; collect fees; administering oath, and signing and affixing the City of West Covina's authorized seal.

  • Website Administrator for the City Clerk's Department; restructuring the organization of WebPages, creating and proofing accuracy of content; uploading and posting City Council's Minutes and Ordinances
  • Collected staff reports from entire City Hall to assemble the Agenda for upcoming Council Meetings and distribute final drafts to City Manager, Mayor, Council members and all Commissioners
  • Managed Inventory and Expenditure for Department's fiscal budget and facilitating in the elimination of unnecessary expenses resulting in a 5% cost reduction
  • Increased City Clerk's Department's revenue up 20% by formulating a competitive price increase in Passport Photo service based on comp.
Office Assistant II05/2006 to 02/2007
Company Name – City, State
Hired to bring up to date and maintain worker's compensation filing; covered a full spectrum of Administrative duties including managing City logs using various computer programs.
  • Implemented systems for handling extensive worker's compensation files and uninsured losses/accounts payable
  • Overhauled entire department filing system, sorting and storing older files per the City's retention schedule.
Bartender/Waitress01/2002 to 09/2007
Company Name – City, State
Handle the setup, service and daily operations of bar serving international clientèele, tourist, and business travelers. Prepared daily sales reports for managers; conduct daily inventory; and perform heavy monetary transactions.
  • Acquired ability to multi-task by excelling in a atmosphere of high-volume tourist location and heavy traffic flow from Convention Center
  • Secured a loyal clientele base by quickly developing a solid rapport and knowledge of various customers' preferences which earned consistent commendations by guest for exemplary service
  • Achieved highest per night sales multiple times by up-selling promotional wines and suggesting add-ons to meals.
Education
Bachelor of Arts: Health ScienceCurrentJohn F. Kennedy University- City, State
  • [3.6] GPA
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Resume Overview

School Attended

  • John F. Kennedy University

Job Titles Held:

  • Office Assistant II/Permit Technician
  • Realtor Associate
  • Office Assistant II/Passport Acceptance Agent
  • Office Assistant II
  • Bartender/Waitress

Degrees

  • Bachelor of Arts : Health Science Current

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