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Job Code 3-11.
Office Administrator07/2009 to CurrentUniversal American CorporationHouston, TX
Provides full executive support to the Vice President of Internal Audit on the Corporate level.
Performs financial, operational and information technology control audits of functional areas and report significant issues related to processes and controls, including risks inherent in - and potential improvements to those processes and controls.
Responsible for performing individual internal audit projects, as part of the total internal audit plan.
Assists in the investigation of allegations of Medicare fraud and other financial wrongdoing, including those received through the corporate whistleblower program.
Works closely with auditors making certain that we are SOX (Sarbanes-Oxley) compliant.
Works closely with the IT Security Team regarding security access badges.
Keeps a ledger all badges (ID/Parking/After-hours); print/distribute to employees and contractors; maintains inventory of badges and Distributes per IT Security Team request, any building and parking badges to employees and contractors within a 24-hr turnaround period order if quantity gets low.
Keeps all department licenses and IA team memberships current.
Request and receives Sarbanes Oxley (SOX) 302 memos from key UAM management on a quarterly basis.
Escalates any delays to the Vice President and Chief Security Officer for appropriate follow-up.
Provides Audit Team with Open-Audit trackers that contain incomplete audits.
Schedules interviews for Annual Risk Assessment, Fraud Risk Assessments (SOX/COSO) and other projects.
Maintains all accounts in the IA department; expenses and consulting accruals.
Works closely with CMS (Centers for Medicare & Medicaid Services) for auditing purposes.
Has considerable knowledge of the Medicare Advantage Plans.
Responsible for the preparation and maintenance of highly confidential documentation.
Assists with the recruitment process for new Assistant Vice Presidents and Senior Auditors.
Responsible for all phases of office start-up operations; preliminary contact liaison for electricians, carpenters, maintenance staff, telephone installers; research and evaluates all equipment requirements, purchases of all office furniture and supplies; organize, expedite and follow through on paper flow, such as purchase requisitions in the transition of the Internal Audit-Corporate to the Houston office.
Performs monthly test calls on the ethics hotline and monitoring of quarterly hotline activities.
Conducts testing for Quarterly Monitoring Program over Related Party Activities.
Setup travel for department and submit expense reports for IA team.
Setup incoming contractors in the Passport Portal which is used for granting system physical access.
Submit Team Tracks requesting any accesses required for staff and contractors.
Administrative Assistant03/2000 to 04/2009UT MD Anderson Cancer CenterHouston, TX
Provided administrative support to the Head of the Division of Cancer Medicine (DoCM) and functioned as Grand Rounds Coordinator for the Division.
Maintained calendars for the Vice President/Medical Director of Business Affairs.
Scheduled and alerted all departments of routine meetings.
Was responsible for the preparation and maintenance of highly confidential documentation.
Assisted with the organization of seminars, lectures, and created brochures for the Physician Assistant Program.
Assisted in maintaining patient files and handled patient's incoming calls; monitored VP's clinic schedule to prevent conflicts.
As of June 2002, I was assigned to the Division of Cancer Medicine (DoCM) Fellowship Program as program coordinator.
Was responsible for quarterly meetings with fellow/mentor/preceptor/committee members; set up monthly meetings for each of the 37 fellows and their respective committee members for the Fellowship Program.
Attended meetings and met with the Fellowship Committee quarterly; responsible for Observers/Visitors/Elective rotations for DoCM from the initial request to the culmination of visit.
Collected and sent applications and related documentation by contacting the appropriate departments, as well as physicians for the approval of visits and timelines.
Appointed Observers or Elective Rotation participants; orientated visiting medical interns and delivered their educational experiences to the department; assisted with the recruitment process; monitored e-mails for inquiries regarding requests
for applications; forwarded applications; maintained table of interview dates; handled special projects such as catering request, check requests and ordered supplies.
In March 2003, due to office reconstruction, transferred to the Department of Genitourinary Medical Oncology (GU) as an Administrative Assistant.
Provided support to the Department Chairman in the absences of the Executive Assistant, Department Administrator and the Assistant/Associate Professors for the department.
Prepared of protocols, manuscripts, grants and abstracts for submittal.
Created and organized presentations and lectures using PowerPoint.
Maintained Physicians Referral Systems accounts.
Managed, scheduled and confirmed all meetings.
Scheduled and prepared travel for executive staff and physicians.
Coordinated and organized events for the department; such as the GU Melvin Samuels Lectureship, GU Awards breakfast, GU pharmaceutical activities, etc.
Served as backup in the absence of departmental support staff.
Administrative Technician09/1991 to 05/1999Office of the Attorney GeneralHouston, TX
Provided full executive secretarial and supervisory support to management.
Administrative responsibilities extended to the preparation of highly confidential/sensitive documentation and correspondence.
Handled personnel transactions and employee requisitions.
Served as employees' benefits coordinator.
Involved in recruiting/interviewing/testing/hiring/training/supervision of non-management level support staff.
Responsible for all phases of office start-up operations; preliminary contact liaison with electricians, carpenters, maintenance staff, telephone installers; researched and evaluated all equipment requirements, purchases of all office furniture and supplies; organized, expedited and followed through on paper flow, such as purchase requisitions.
Coordinated travel arrangements for all 24 unit staff members.
Served as liaison for the volunteer program and safety officer.
Processed child support payments for the unit field office.
Assisted in the preparing and packaging of child support orders for court.
Assisted Child Support Officers (CSO) with the overflow of walk-in customers.
Official timekeeper for the unit field office.
Adjunct Business Instructor08/1990 to 12/1993Houston Community CollegeHouston, TX
Instructed business courses such as: all levels of Typing, Introduction to Computers, Shorthand, Certified Professional Secretary, Introduction to Business, Legal Terminology, Wordprocessing, Database Management, Introduction to Accounting and Introduction to Windows.
Education and Training
Bachelor of Arts: Business Administration Office Administration1987Wiley CollegeMarshall, TXBusiness Administration Office Administration graduated Cum Laude