Customer Service Professional with over 31 years of successful experience in Exceptional Customer Service and Problem Solving. Recognized consistently for performance excellence and contributions to success in the Retail industry. Strengths in Problem Solving and Attention To Detail backed by training in both areas.
Work collaboratively with team members from different disciplines to coordinate investment deals, optimizing investment types, sourcing funding and meeting client objectives. Results-driven Customer Service Professional bringing 31+ years of success in Retail. Astute, organized and methodical with articulate communication style and personable nature.
Motivated professional Adept at building productive relationships, resolving complex issues and winning customer loyalty. Bringing 31+ years background maintaining customer satisfaction and contributing to company success.
Personable Office Administrator with 10+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver adept at managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat workplace environment.
Ensure all guests entering Hotel/Casino are properly, safely, effectively greeted and are following all operating procedures and safety regulations. Provide a fun, hospitable and safe experience for all guests. Ensure that all guests have a positive experience. Provide guests with exemplary guest service. Consistently perform prompt, courteous, professional service and helpful behavior while interacting with all guests, vendors and fellow team members. Must monitor to make sure all guests are wearing face masks when entering the Hotel/Casino and offer masks to guests as needed during Covid - 19 restrictions.
Perform all duties with a positive upbeat and positive attitude. Provide outstanding guest service.
Communicate with security using a 2-way hand held radio to communicate and suspicious activities in casino or hotel areas. Must be patient with guests and assist them as needed with questions and directions regarding the Hotel/Casino to include special events and other products and services.
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