Resourceful and accomplished administrative assistant with 15 years experience in office administration.
Microsoft office proficiency
Meticulous attention to detail
Professional and mature
Strong problem solverDedicated team player
Strong interpersonal skills
Office Administrator July 2015 to October 2015EcoGuard Pest Control － Ennis, TX
Answered incoming calls
Set up new customers in the system
Handled all incoming and outgoing mail
Lease Application Processor September 2014 to July 2015Century 21 Judge Fite Management － Desoto, TX
Pull criminal and credit
Look over reports for discrepancies
Work with other rental agencies to get current and previous rental information
Verification of employment
Work closely with applicants and agents to keep them informed
Work with owners on special requests that applicants have
Special Education Aide February 2014 to August 2014Ennis ISD － Ennis, TX
Assist the teacher with the children daily.
Help teach in the class you and assist with learning.
Lead the children.
from one activity to another outside the classroom.
Pre-Marketing Supervisor October 2010 to October 2013GMAC Mortgage － Coppell , TX
Experience working from a remote locations, including at home and while traveling on business.
Supervise a team of 3 to 4 direct associates, meet with the team as a whole weekly to bi-weekly, meet with each team member individually on a bi-weekly to monthly basis and support each team member and the team as a whole.
Managing two nationwide property preservation vendors, meeting with these vendors on a bi- weekly conference call, addressing any urgent issues with them daily, and meeting with these vendors face to face on a yearly basis.
Cover team duties when someone is out of the office.
These duties include ordering valuations, following up on values, working with 6 different vendors, ordering any and all services, following up on services until completed, assisting asset managers with any issues that they run into with the preservation and valuation vendors.
Handle any and all escalated issues.
Reporting, system tasking, and system testing are all done in addition to the above.
Nationwide Eviction Coordinator April 2009 to October 2010GMAC ResCap － Dallas , TX
Support the eviction outsource teams, handle escalated issues, approve fees, research and approve.
eviction and CFK invoices and reporting.
Creating reports and working them daily.
Nationwide Eviction Coordinator June 2007 to April 2009Prommis Solutions － Dallas, TX
Work the entire eviction process for particular states
Update files every two weeks
Close out files
Meet goals set every month on closed files.
Assistant Manger May 2006 to June 2007PowerMax Energy － Ennis , TX
Manage an office of twelve people, handled urgent or escalated issues, write-ups for employees.
Planned travel arrangements for 5 executives and staff.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
IBO Services Manager July 2006 to November 2006PowerMax Energy － Ennis , TX
Managed a department of three people, weekly and monthly management meetings, emails, phone.
calls, handled escalated issues, write-ups for department, make sure that the department and process ran.
IBO Services May 2006 to July 2006IBO Services
PowerMax Energy － Ennis, TX
Receive contracts from brokers, check to make sure that everything needed was there and correct, if.
information was incorrect we would contact the brokers to advise them of this and request that they have the.
information corrected, answer phones for the department and emails.
Cashier June 2005 to December 2005Wal-Mart － Terrell , TX
Check customers out, keep area clean, would fill in different positions to allow employees to take.
breaks, handle monies, and provide excellent customer service.
Receptionist/ Lifeguard May 2000 to March 2005Lion Tennis Center － Ennis , TX