Nursing Professional Development Generalist resume example with 17 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Key Skills include Process Improvement| Innovation| Communication| Presentation| Program Development Clifton Strengths: Command | Restorative | Strategic | Relator| Responsibility

  • Process improvement
  • Project organization
  • Operational improvement
  • Organization and Planning
  • Patient Management
  • Healthcare Ethics
  • Problem resolution
  • Strategic Planning
  • Training delivery
  • Training and mentoring
  • Resource Allocation
  • Multidisciplinary team collaboration
Work History
Nursing Professional Development Generalist, 06/2016 to Current
Our Lady Of The Lake Regional Medical CenterNatchez, MS,
  • NPD representative for system Education Council
  • Plans, organizes, direct and evaluates functions of staff development programs for all clinical positions.
  • Utilizes knowledge of nursing workflow in developing curriculum and training programs relevant to system initiatives designed to improve patient outcomes.
  • Utilizes strong facilitation and collaboration skills to ensure that education provided effectively impacts nursing to maximize evidence-based best practices and outcomes.
  • Serves as mentor by role modeling a professional practice consistent with organizational goals, customer service, and clinical effectiveness, standards of care, as well as safety and regulatory support.
  • Serves as dedicated educational consultant on Intermediate Care Unit and Intensive Care unit, and within the systems network of educators.
  • Effective communicator/presenter across multidisciplinary teams and platforms.
  • Implemented Nurse Residency Program for new graduate nurses with a 92 % retention rate.
  • Published simulation in Vizient standard curriculum, available in the US, Germany and England.
  • Innovative education strategies consultant.
Clinic Charge Nurse, 07/2013 to 06/2016
Advocate Aurora HealthDes Plaines, IL,
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention.
  • Trained new nurses, medical assistants and naval corpsman in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Effectively addressed rapid response situations by strategically organizing and delegating tasks.
  • Built rapport with patients and family members to deliver exceptional care.
  • Directed patient care activities and provided guidance and training to RNs, LPNs and residential advisors during shift while delegating assignments and providing treatment.
  • Delegated and prioritized assignments and nursing tasks based on individual staff strengths and expertise.
  • Maintained in-depth understanding of individual patient care plans.
  • Provided quality patient care and maintenance of rooms to properly comply safety, health and organizational regulations and federal, state and local rules.
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
  • Streamlined all steps in rapid response situations by prioritizing and delegating tasks.
  • Collaborated in consults, patient care plan development and patient monitoring.
  • Performed patient assessments and adjusted care plans accordingly.
  • Communicated, updated and advocated care plans to patients and family.
  • Managed patient admissions and discharges from hospital to homecare, extended care facility or self-care.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Met with and patients to discuss and distribute information on health maintenance and disease prevention.
  • Prioritized urgent and non-urgent patient needs calmly and effectively
Registered Nurse, 10/2010 to 07/2015
RN, Sentara Albemarle Medical CenterCity, STATE,
  • Consistently delivered the best in customer service and patient care.
  • As a team member, demonstrated respect, dignity, kindness and empathy in each encounter with patients, families, visitors and other employees.
  • Established a compassionate care environment providing emotional, psychological, and spiritual support to patients, friends, and families.
  • Modified patient treatment plans as indicated by patients' responses, conditions and physician orders.
  • Consulted and coordinated with health care team members to assess, plan, implement and evaluate patient care plans.
  • Reviewed, interpreted, and evaluated diagnostic tests to identify and assess patient's condition and escalate concerns as appropriate for clinical presentation.
  • Documented patient care services in patient and department records.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
Combat Medic (68W), 05/2000 to 10/2006
US ArmyCity, STATE,
  • Emergency care squad leader for combat readiness unit.
  • Provided health, welfare, morale, and accountability of four to six soldiers in all aspects of medical proficiency and training; Supervised field and clinical medical facilities under the guidance of a physician, nurse or physician's assistant.
  • Responsible for the accountability and management of medical equipment.
  • Rendered emergency care and evacuation services in multiple care environments.
  • Assisted with outpatient and inpatient care and treatment.
  • Obtained patient's medical history, documented appropriately in medical record, and performed all aspects of patient care under guidance of medical director.
  • Lead squad during times of high stress upholding the highest standards and Army Values.
Master of Business Administration: Healthcare Management, Expected in 02/2021
Western Governors University - Durham NC,
Master: Nursing Leadership and Management, Expected in 10/2017
Western Governors University - Salt Lake City Utah,
Bachelors of Science: Nursing, Expected in 2016
Western Governors University - Salt Lake City, UT
Associate Degree of Science: Nursing, Expected in 2010
Beaufort County Community College - Washington, NC
  • American Nurses Association ANA
  • North Carolina Nurses Association NCNA
  • Association for Nursing Professional Development ANPD
  • Emergency Nurses Association ENA
  • Podium presenter at Vizient's Annual Conference March 2019
  • Published Simulation in Vizient's Nurse Residency Program Curriculum, available in US, England and Germany2019
  • Recognized by former VP of Clinicial Education as a trailblazer in education and leadership at Educators Symposium 2018
  • Mission Award Winner quarter 4 for Quality and Safety 2018
  • Patient's Choice Award 2014 ,2015
  • Army Commendation Medal Awarded 2002

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Resume Overview

School Attended

  • Western Governors University
  • Western Governors University
  • Western Governors University
  • Beaufort County Community College

Job Titles Held:

  • Nursing Professional Development Generalist
  • Clinic Charge Nurse
  • Registered Nurse
  • Combat Medic (68W)


  • Master of Business Administration
  • Master
  • Bachelors of Science
  • Associate Degree of Science

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