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Nursing Manager Resume Example

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NURSING MANAGER
Summary

Hardworking nursing professional with unsurpassed work ethic and expertise in unit management. Knowledgeable about effective standards and strategies for quality assurance, cost control and patient care. Fully-credentialed in West Virginia. Organized Nurse Manager dedicated to maintaining efficient, high-performance and quality-driven healthcare units. Well-versed in evaluating staff performance, conducting education programs and developing departmental budgets. Strong communicator and tactical planner with top skills in problem-solving and conflict management. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Skills
  • Utilization management
  • Case review
  • Patient education and advocacy
  • Nursing assignments
  • Staff leadership
  • Patient safety
  • Hospital coordination
  • Performance metrics
  • Health information systems
  • Personnel management
  • Census goals
  • Quality assurance controls
  • Records management
  • Employee retention strategies
  • Patient relations
  • Staff supervision
  • Healthcare delivery
  • Schedule management
Experience
Company Name | City, StateNursing Manager02/2016 - Current
  • Kept close eye on department operations to maintain effective coverage of all needs.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
  • Interviews,selects and directs departmental training and orientation and assigns departmental staff.
  • Coordinated employee schedules and job assignments.
  • Oversaw nursing operations for Medical-surgical unit, delivering leadership, assistance and management for staff of 65.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Supervised administrative staff of clinical Coordinator and Unit Secretarties, to delivering consistent coaching and mentoring to improve job efficiency.
  • Participated in daily census meetings with department heads to discuss census information, admissions and discharges for residents.
  • Conducts quartely staff meetings to communicate information to develpoe departmental goals,to solve patient care and departmental problems and to eoncourage, support and cololaborate relationships amopngst staff.
  • Effectively opened and managed a Covid unit during the crisis. Providing support and education to all staff memebers to maintain confidence and support of staff to provide exceptional care to patients durign the crisis.
  • Effectively hired team members into staffing that promoted Teamwork and professionalism. Decreased the turnover rate of staff by 25% in the first year. Maitained staff effectively by providing working leadership.
  • Encourages professional development of departmental personal and maitains records for education and competencies within our department.
  • Responsible to maintian supplies and materials for the unit. Effectively updrgaded the unit and maintained the Capital budget for the Unit.
  • Performs other duties as assigned to support the Mission and Goals of the Organization
Company Name | City, StateOwner\Operator06/2013 - Current
  • Cultivated engaging and lively setting for patrons.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Directed implementation of strategic business plans to achieve goals and objectives.
Company Name | City, StateClinical Coordinator05/2014 - 02/2016
  • Monitored clinical staff work hours, sick days and vacation time.
  • Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
  • Improved medical equipment competencies and care best practices through various ongoing learning options.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Improved research-based approaches through participation in research and evidence-based clinical audits.
  • Managed patient flow and directed nurses and doctors to ensure medical assignments are completed on time.
  • Coordinated weekly work schedules for all department employees.
  • Interviewed applicants and made recommendations for new hires.
  • Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
  • Directed daily operations at facility caring for more than 42 individuals.
  • Communicated with patients with compassion while keeping medical information private.
  • Initiated training and education programs for supporting healthcare staff.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Facilitated peer-to-peer conflict resolution.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Company Name | City, StateCharge Nurse01/2012 - 05/2014
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Precepted and mentored new staff, graduate RNs and ancillary staff.
  • Delegated and prioritized tasks, streamlining all steps in rapid response situations.
  • Led patient care team and served as Nurse in Charge of Medical Surgical Unit.
  • Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
  • Facilitated patient admission, transfer and discharge processes.
  • Led 60 team unit, promoting quality care for up to 42 patients per day.
  • Educated patients on disease prevention and health maintenance.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
  • Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
  • Monitored patient status and treatment progress, reporting observations to physicians.
  • Coordinated and performed patient admissions, transfers and discharges.
  • Provided continuous assessment of patients in Medical surgical unit from admission to discharge.
  • Utilized Situation-Background-Assessment-Recommendation (SBAR) and electronic health records to document treatments and patient status observations.
  • Educated patients on wound and disease self-management techniques.
  • Presented information regarding diagnoses, conditions, illnesses, treatments and outcomes to patients and families in clear, easy-to-understand terminology.
  • Documented and evaluated effectiveness of care plans and interventions.
Education and Training
Blue Ridge Community And Technical College | City, StateAssociate of Applied Science in Nursing12/2011
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Reduced turnover rate by 20%
  • Maintained team members with efficient and effective Teamwork.
Certifications
  • Certified Medical Surgical Registered Nurse
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Resume Overview

School Attended

  • Blue Ridge Community And Technical College

Job Titles Held:

  • Nursing Manager
  • Owner\Operator
  • Clinical Coordinator
  • Charge Nurse

Degrees

  • Associate of Applied Science in Nursing

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