nursing assistant team leader resume example with 9+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Personable and dedicated Customer Service Representative with extensive experience in restaurant and medical industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Skills
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Experience
Nursing Assistant Team Leader, 04/2017 - 03/2020
Celebration Hotel Ltd – Birmingham, AL
Celebration Hotel Ltd – Birmingham, AL
- Attended departmental meetings, providing feedback to enhance future performance.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented activities and recorded information in EMR system.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented patient intake and dietary requirements and assisted with feeding.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Used mobility devices and mechanical lift equipment to carefully and transport patients.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Stable Assistant, 06/2015 - 04/2017
Arrowwood Thoroughbred Breeding – City, STATE
Arrowwood Thoroughbred Breeding – City, STATE
- Ordered, received, unloaded and stored feed and supplies for animals under care.
- Prepared food and supplements to meet individual needs of animals under care with safe and nutritious meals.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
- Promoted optimal equine health by feeding and watering every animal on regular schedule.
- Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
- Unloaded and organized supplies and product inventory to maximize team efficiency.
- Collected and documented animal information such as weight, size, physical condition and food intake.
Restaurant Server, 12/2009 - 02/2015
Nate's Pizzeria – City, STATE
Nate's Pizzeria – City, STATE
- Welcomed guests with personable attitude and smile, starting the dining experience with prompt beverage service.
- Cleaned, sanitized and organized refrigerator racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Calculated charges, issued table checks and collected payments from customers.
- Served customers in fast-paced environment while maintaining high satisfaction rate.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Counted product stock to maintain inventory records.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
High School Diploma: , Expected in 06/2009
Littlestown Senior High School - Littlestown, PA
Littlestown Senior High School - Littlestown, PA
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Resume Overview
School Attended
- Littlestown Senior High School
Job Titles Held:
- Nursing Assistant Team Leader
- Stable Assistant
- Restaurant Server
Degrees
- High School Diploma
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