Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Certified Nursing Assistant and current nursing student with experience serving cardiac, stroke, and medical/surgical floor patients. Patient, motivated, and highly compassionate.


Certified Nursing Assistant in the State of Wisconsin

Current BLS Certification

Skill Highlights
  • Trained in grooming and bathing assistance
  • Respiratory equipment training
  • Quick problem solver
  • Medical terminology knowledge
  • Understands mobility assistance needs
  • Computerized charting
  • Acute and rehabilitative care
  • Colostomy care
  • Obtaining/charting vital signs
  • Acute care
  • Diabetes, Hospice and Stroke Patient Care
  • Mobility assistance
Professional Experience
04/2015 to Current Nursing Assistant/HUC Fusion Technology | Quantico, VA,

Assists the RN with the care of patients including bathing, oral hygiene, repositioning, ambulating, and feeding. Measures and documents blood pressures, TPRs (temperature, pulse, respiration), I & O (intake and output), daily weights, and other patient data as requested. Collects urine, stool, and sputum specimens as requested. Documents requested information and promptly communicates observations, concerns and needs of the patient to the RN. Assists physicians and other health care team members with hospital systems as needed to access patient information, i.e., medical records, documentation systems. Supports communication required to facilitate patient care. Prepares patient rooms for admission/discharge and assists with the patient admission/discharge process. Ensures patient call light is in reach of patient at all times; answers call lights promptly. Keeps careful track and documentation of patient belongings. Completes various errands as directed, including pick-up and delivery of trays, charts, specimens, reports, etc. Maintains and orders stock for nursing area; cleans equipment and work areas. Coordinates tests and treatments with and between various departments for the patients on the nursing units. Maintains a working knowledge of the functions and services offered by all diagnostic and treatment departments in order to facilitate the scheduling of tests and treatments. Provides appropriate documentation.

03/2014 to 03/2015 Program Manager Capitol Broadcasting Company | Rocky Mount, NC,

Provide exceptional customer service in meeting our customer’s requirements such as; KPI’s and SLA’s. Act as a liaison for Volt and represent Volt and the client in a professional, courteous and knowledgeable manner. Meet with client managers on a regular basis to monitor quality, assess upcoming needs, current service level, new or changing issues in the department, staffing opportunities, etc. Promote advantages and share benefits of the contract to client groups. Design creative solutions to meet customer challenges, increase mar-gins/business, and improve retention. Coordinate Quarterly Business re-views to promote Volt. Provide client with reports and information as required and in a timely manner.

Create a positive working environment for Volt contingent employees by creating relationships with employees and creating reward programs for employees. Conduct surveys to monitor client and employee satisfaction. Address, investigate and resolve employee relation’s issues in a confidential and objective manner. Ensure compliance with workplace laws, including EEO, wage and hour and workplace safety. Follow proper reporting of workplace injuries. Monitor and ensure compliance with Volt and client policies and procedures. Manage and conduct performance review process, if applicable to program. Provide counseling and coaching to client managers and employees. Maintain proper documentation of reasons for termination and share information with delivery team for re-deployment and unemployment processing. Document all personnel issues and maintain personnel files up-to-date. Conduct on boarding processes including orientations and training

04/2010 to 03/2014 HR Recruiter/Generalist Altru Health System Clinic | Grand Forks, ND,
  • Hiring: Prescreen resumes for exempt and non-exempt roles; coordinate interviews managing multiple calendars; background screens; education verification; coordinate pre-employment drug screens; reference checks; coordinate and administer new employee orientation; maintain and audit employee files; sourcing of passive and active candidates.
  • Benefits: Enter benefit data into ADP Enterprise system; enter flex spending data into ADP; be a resource for benefit questions for employees; coordinate annual open enrollment; administer FMLA leaves, workers compensation, short term and long term disability
  • Safety: Assist with incident reports and accident investigation; submit and manage workers comp claims; an active member of the safety committee
  • College recruiting: Coordinate campus visits; travel to various college campuses to attend career fairs; proactively recruit new college graduates and Interns; maintain relationships with college career center staff and college Professors
  • Administrative: Provided with many ad hoc project opportunities at both the Branch and Corporate level, including assisting in the selection of a new applicant tracking system; Ability to run queries in Microsoft Access to pull data and reports; Maintain Branch org charts; Administer random drug screening; Travel arrangements for candidates; Manage multiple calendars of hiring managers
09/2006 to 06/2009 Staffing Specialist Manpower, Inc | City, STATE,
  • Hiring: Screen applicants; interview; administer testing; background checks; administer drug screens; monitor employee attendance; new hire paper-work; I-9 verification and documentation; search for candidates based on client job requirements using internal systems and external job boards; employment verifications; client visits; assist with business development including sales calls; key skill selling; client account maintenance; providing rate quotes to clients.
  • Administrative: answer phones; filing; scan new hire documents; create tracking spreadsheets for clients; provide tours of clients facilities for temporary associates; train internal staff on Corporate initiatives; assist with ac-counts payable; assist manager with various administrative tasks and projects as needed.
Education and Training
Expected in 2017 Associate of Science | Nursing Gateway Technical College, Kenosha, WI GPA: GPA: 3.859 Dean's LIst

GPA: 3.859 Dean's LIst

1st semester Nursing Student

Current classes include Pharmacology, Nursing Skills, Nursing Fundamentals, and first semester Nursing clinical.

Expected in Associate of Arts | Foundations in Business University of Phoenix, Online, WI GPA:
Expected in Bachelor of Arts | Human Resources Penn State University, State College, PA GPA:
Expected in 2015 Certificate | Certified Nursing Assistant Gateway Technical College, Kenosha, WI GPA:
Expected in | , , GPA: GPA: 3.79

Charting, Clinical experience, Acute Care, Stroke/Cardiac, Med/surg, glucose testing, vitals, administrative, ADP, Benefits, business development, coaching, counseling, client, clients, customer service, delivery, documentation, Employee relations, filing, Hiring, managing, Microsoft Access, Enterprise, personnel, policies, processes, quality, Maintain proper documentation, recruiting, reporting, Safety, selling, sales, Shipping, SLA, spreadsheets, staffing, surveys, answer phones, Travel arrangements

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School Attended

  • Gateway Technical College
  • University of Phoenix
  • Penn State University
  • Gateway Technical College

Job Titles Held:

  • Nursing Assistant/HUC
  • Program Manager
  • HR Recruiter/Generalist
  • Staffing Specialist


  • Associate of Science
  • Associate of Arts
  • Bachelor of Arts
  • Certificate

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