nursing assistant resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Well-organized professional equipped with broad background in administrative and nursing assistant roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily. Sincere nursing assistant offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming.

  • Emotional and Social Support
  • Linen Replacements
  • Observation Documentation
  • Caregiver Relations
  • Vital Signs Collection
  • Feeding Assistance
  • Electronic Recordkeeping
  • Needs Determination
  • Activities of Daily Living (ADL) Support
  • Bedsore Prevention
  • Personal Care Needs
  • Medical Terminology Knowledge
  • Emotional Intelligence
  • Basic Life Support
  • Patient Dressing
  • Records Management
  • Isolation Precautions
  • Positioning Patients
  • Oral Hygiene
  • Universal Precautions
  • Calm Under Stress
  • Consistent Follow Through
  • Intercultural Competence
  • Blood Sugar Monitoring
  • First Aid Certification
  • Visitor and Customer Relations
  • Customer Complaint Resolution
  • Computer Proficiency
  • Greeting and Seating Clients
  • Data Entry and Database Software
  • Positive Attitude and Energetic
  • Office Meetings
  • Appointment Booking
  • Information Updates
  • Call Answering and Routing
  • Office Supplies and Inventory
  • Reminder Calls
  • Team Goals
  • Telephone Answering
  • Visitor Screening
  • Customer Satisfaction
  • Calendar Maintenance
  • Word Processing
  • Phone Inquiries
  • Incoming Call Reception
Work History
10/2019 to Current Nursing Assistant Prestige Care, Inc | Eugene, OR,
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
03/2010 to 07/2018 Income Tax Assistant Eatstreet | Hampshire, IL,
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Facilitated communication between clients and tax authorities.
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
07/1999 to 01/2010 Receptionist Corecivic | Chiefland, FL,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
Expected in 05/1998 to to High School Diploma | Darlington High School, Darlington, SC GPA:

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Resume Overview

School Attended

  • Darlington High School

Job Titles Held:

  • Nursing Assistant
  • Income Tax Assistant
  • Receptionist


  • High School Diploma

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