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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Nursery manager with 10 years of experience in production, sales, quality control, training and propagation. Excellent customer service, project management, problem solving and organizational skills. Adept at solving problems in fast paced work environments. Exhibits a positive attitude and strong attention to detail at all times.

Skills

Sales & customer service

Quality control

Plant production

Inventory management

Project management

    Plant propagation

    Training & development

    Merchandising & displays

    Excellent computer skills

    Websites & e-commerce

Work History
Current to Current
Nursery Manager Kindred Healthcare The Woodlands, TX,
  • Drove sales growth and improved customer satisfaction by improving customer service
  • Implemented quality control checks to ensure only high quality plants were for sale
  • Improved accuracy and appearance of products and information on our website
  • Led effort to redesign and expand mail order catalog which led to best 1st quarter in history
  • Oversaw design and construction of a new and improved propagation facility

Current to Current
Propagation Manager Kindred Healthcare Van Nuys, CA,
  • Expanded propagation program, improved plant quality and sanitation practices
  • Increased production and reduced turnaround time by more than 50% which enabled the nursery to reduce purchases of finished plant material by more than 35% in 1 year

06/2009 to 11/2012
Nursery Manager STEVEN KRISTOPH NURSERY City, STATE,
  • Oversaw operations including propagation, sales, production, staff, and website
  • Helped develop long term strategic plans. Created a website and coordinated off-site sales events
  • Increased sales by improving customer service, plant quality and inventory control

Current to Current
Propagator STEVEN KRISTOPH NURSERY City, STATE,
  • Propagated a wide variety of woody and herbaceous plants from cuttings, grafting and seed
  • Increased propagation efficiency and success through better protocols and organization

06/1993 to 04/2007
Director of Design / Quality Control ARROW WOVEN LABEL City, STATE,
  • Oversaw all all aspects of garment label design
  • Worked closely with sales people and customers to ensure product met or exceeded expectations
  • Responsible for quality control of all woven goods
Education
Expected in 2011
ASHS Certified Horticulturist:
American Society for Horticultural Science - Alexandria, Virginia
GPA:
Expected in 2007
Certificate of Landscape Management:
RUTGERS UNIVERSITY - New Brunswick, New Jersey
GPA:

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Resume Overview

School Attended

  • American Society for Horticultural Science
  • RUTGERS UNIVERSITY

Job Titles Held:

  • Nursery Manager
  • Propagation Manager
  • Nursery Manager
  • Propagator
  • Director of Design / Quality Control

Degrees

  • ASHS Certified Horticulturist
  • Certificate of Landscape Management

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