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Nursery manager with 10 years of experience in production, sales, quality control, training and propagation. Excellent customer service, project management, problem solving and organizational skills. Adept at solving problems in fast paced work environments. Exhibits a positive attitude and strong attention to detail at all times.
Sales & customer service Quality control Plant production Inventory management Project management | Plant propagation Training & development Merchandising & displays Excellent computer skills Websites & e-commerce |
- Drove sales growth and improved customer satisfaction by improving customer service
- Implemented quality control checks to ensure only high quality plants were for sale
- Improved accuracy and appearance of products and information on our website
- Led effort to redesign and expand mail order catalog which led to best 1st quarter in history
- Oversaw design and construction of a new and improved propagation facility
- Expanded propagation program, improved plant quality and sanitation practices
- Increased production and reduced turnaround time by more than 50% which enabled the nursery to reduce purchases of finished plant material by more than 35% in 1 year
- Oversaw
operations including propagation, sales, production, staff,
and website
- Helped develop long term strategic plans. Created a website and coordinated off-site sales events
- Increased sales by improving customer service, plant quality and inventory control
- Propagated a wide variety of woody and
herbaceous plants from cuttings, grafting and seed
- Increased propagation efficiency and success through better protocols and organization
- Oversaw all all aspects of garment label design
- Worked closely with sales people and customers to ensure product met or exceeded expectations
- Responsible for quality control of all woven goods
American Society for Horticultural Science - Alexandria, Virginia
RUTGERS UNIVERSITY - New Brunswick, New Jersey
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Resume Overview
School Attended
- American Society for Horticultural Science
- RUTGERS UNIVERSITY
Job Titles Held:
- Nursery Manager
- Propagation Manager
- Nursery Manager
- Propagator
- Director of Design / Quality Control
Degrees
- ASHS Certified Horticulturist
- Certificate of Landscape Management
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