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nurse practitioner director of clinical services resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Board Certified Nurse Practitioner with expertise in management and supervision of medical staff. Skilled in inpatient teaching with a strong emphasis in preventative care, primary care services and administration.

  • Reputation as self-directed professional with superior problem-solving, communication, and leadership skills
  • Successful in managing time, prioritizing tasks, and organizing projects to improve the quality of patient care.
  • Enthusiastic and personable Nurse Practitioner with 19 years of experience.
Certifications
  • American Nurses Credentialing Center Certification
  • Advanced Practice in Pharmacology
  • DEA license State of VA
  • Registered Nurse State of VA licensure
Education and Training
East Carolina University Greenville, NC Expected in 12/2002 Master of Science : Nurse Practitioner - GPA :
University Of South Alabama Mobile, AL Expected in 12/1998 Bachelor of Science : Nursing - GPA :
Experience
Atlantic Health System - Nurse Practitioner/Director of Clinical Services
Sparta, NJ, 08/2013 - Current
  • Oversight of medical services/care delivered to Roanoke County Administration employees who seek engagement in the program.
  • Operate in dual capacity, serving as clinician and director of medical services.
  • Responsible for providing primary care services, conducting on-site health risk assessments, providing wellness education, supporting individual lifestyle changes, & helping individuals manage their chronic conditions.
  • Perform physical exams, ordering and evaluating lab test as well as medications.
  • Deliver primary/preventative care for patients, including diagnosis, treatment, referral for consultation or specialty services & follow-up care.
  • Built trust and rapport with patients by listening to concerns, advocating for wellness and educating on acute and chronic health issues.
Amedisys Hospice - Nurse Practitioner PRN Position
City, STATE, 2017 - 2018
  • Provided care for patients/face-to face assessments diagnosed with such illnesses as cancer, heart failure, dementia, or other diseases deemed appropriate based upon guidelines/criteria per regulatory standards
  • Performed patient visits primarily in private residences, long-term care facilities, assisted living facilities
  • Created and applied tailored care plans/recertifications that would meet each patient's individualized needs looking for specific criteria that are markers for decline
  • Worked collaboratively with the diverse Hospice team members regarding the care and treatment of patients
  • Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
VAMC -Veterans Administration Medical Center - Nurse Practitioner
City, STATE, 03/2010 - 08/2013
  • Professional Nurse Practitioner with 8 years of experience @ that time providing advanced practice nursing care in Rural Health outpatient settings/CBOC.
  • Delivered primary care for patients in rural health settings including diagnosis, treatment, referral for consultation or specialty services, follow-up care.
  • Conducted psychiatric evaluations and executed medication management for outpatient facilities.
  • Performed physical exams, ordering and evaluating lab test as well as medications.
  • Developed and conducted standardized assessments and evaluations for patients with concussions and head injuries.
  • Complied with Community Based Outpatient Center policies and procedures to promote patient safety and positive outcomes.
  • Managed other staff through excellent interpersonal communication.
  • Maintained HIPAA compliance in all facets of daily work.
Heartland/HCR Manor Care - Home Health Care Adminstrator
City, STATE, 2005 - 2010
  • Overall management of the Home Health Agency Program
  • Mitigatated regulatory risks by guaranteeing program requirements adherence to Medicare/Medicaid compliance standards.
  • Ensured compliance with all Virginia state and federal laws
  • Responsible for hiring
  • Grew revenue by developing key programs focused on promoting business.
  • Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Coordinate patient care services and oversee scheduling procedure
  • Sets or adopts policies for and keep records of criteria for admission to service, and case management
  • Notified families of needs or problems
  • Completed incident reports and ensure proper safety processes were followed
  • Ensured timely and appropriate response to customer/family concerns
Accomplishments
  • Designing and implementing strategic goals with targeted patient-centered metrics/outcomes exceding standards of care.
  • Creating and oversight patient care and education initiatives.
  • Developing best practices/work flows for nursing in health center.
  • Marketing plan and implementation through community involvement/engagement
  • Realized an ongoing effort to boost revenue while reducing costs.
  • Deficiency free surveys
  • Led team to achieve superior results earning recognition from upper management and financial reward.
  • Consistently maintained high customer/patient satisfaction ratings, currently 99% at employment site.
Activities and Honors
  • Nurse of the Year-Roanoke Memorial Hospital, 1992
  • East Carolina University Outstanding Graduate Student Order, 2002

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Resume Overview

School Attended

  • East Carolina University
  • University Of South Alabama

Job Titles Held:

  • Nurse Practitioner/Director of Clinical Services
  • Nurse Practitioner PRN Position
  • Nurse Practitioner
  • Home Health Care Adminstrator

Degrees

  • Master of Science
  • Bachelor of Science

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