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nurse manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Organized Nurse Manager dedicated to maintaining high-performance and quality-driven healthcare unit. Well-versed in evaluating staff performance, staffing needs and creative solutions, and overseeing departmental budgets. Strong communicator and tactical planner with top skills in problem-solving and conflict management.

Skills
  • Treatment Planning
  • Staff Supervision
  • Crisis Intervention
  • Patient Care
  • Strong Clinical Judgment
  • Staff Coaching and Mentoring
  • Budget Management
  • Critical Thinking
  • Corrective Action Implementation
  • Task Delegation
  • Attention to Detail
  • Creative Problem Solving
  • Compassionate and Caring
  • Accurate Documentation
  • Creative staffing solutions
Experience
Nurse Manager, 02/2015 - Current
Dignity Health Mesa, AZ,
  • Managed performance of 50 -person nursing staff, reviewing task completion, prioritization and report quality.
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Managed performance of 50-person nursing staff, reviewing task completion, prioritization and report quality.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Improved patient outcomes through peer groups and facilitating continuing education.
  • Maintained comprehensive base of unit supplies to meet expected patient demands and public health emergencies (during pandemic).
  • Supervised hiring, training and development of nursing and ancillary staff.
  • Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
  • Delegated clinical and managerial responsibilities to staff.
  • Maintained quality care systems, standards and HIPAA confidentiality.
  • Handled probationary and annual performance evaluations for nursing staff.
  • Collaborated with management teams in order to implement and evaluate programs and services.
  • Completed daily rounds of nursing department while upholding acceptable nursing standards.
  • Attended facility education workshops and programs.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Provided strong leadership and guidance to nurses.
  • Mentored and coached nursing staff, listening to concerns and providing counsel.
  • Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
  • Collaborated with department managers to correct problems and improve services.
  • Established rapport with medical and clinical staff and administration.
  • Evaluated performance of staff nurses, contributing to professional development.
  • Supervised daily nursing activities and general operations while delivering exceptional care and building solid nursing teams for a 179 bed regional medical center.
Administrative Nursing Supervisor, 07/2012 - 02/2015
Community Health System Bullhead City, AZ,
  • Worked collaboratively with nursing and ancillary staff to solve problems fairly.
  • Developed and implemented staffing plans for shifts based on patient acuity, patient census and available staff.
  • Assisted staff to efficiently utilize staffing resources to meet patient care requirements and other professional responsibilities.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Assessed need for additional staff, equipment and services based on census.
  • Updated leadership in a timely manner of any safety problems.
  • Explained policies, procedures and services to patients.
RN Staff Nurse, 02/1997 - 07/2012
Dupage Medical Group Orland Park, IL,
  • Read physician orders and administered therapies, treatments and medications.
  • Explained treatment procedures, medication side effects, special diets and physician instructions to patients.
  • Maintained reports to provide oncoming shift with full patient status.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
  • Mentored new nurses on practices and procedures to drive patient outcome goals.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Addressed rapid response and code situations by strategically organizing and delegating tasks.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
RN Staff Nurse, 10/1983 - 06/1996
Dupage Medical Group Itasca, IL,
  • Staff nurse on 30 bed adult, orthopedic trauma unit, working variable shifts.
  • Also worked as Clinical Nursing Supervisor for Ortho Services 1989 to 1990.
  • Read physician orders and administered therapies, treatments and medications all on paper documentation.
  • Explained treatment procedures, medication side effects, special diets and physician instructions to patients.
  • Reviewed physician orders and participated in medication management to optimize patient safety.
  • Maintained reports to provide oncoming shift with full patient status. Had charge nurse responsibilities on both day and night shift.
  • Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans. Length of stay typically greater than 5 days, most patients went to rehabilitation facility before going home.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
  • Mentored new nurses on practices and procedures to drive patient outcome goals.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Answered patient questions and provided take-home materials for further information.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
  • Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
  • Facilitated transition to home care by providing patients with continued care information and discharge instructions.
  • Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
  • Delivered initial treatment for patients with fractures and bone breaks ranging in severity.
  • Arranged placement of new patient admissions and transfers according to clinical standards and guidelines.
  • Provided emotional support for patients receiving physically taxing treatments.
Education and Training
Bachelor of Science: Nursing, Expected in 05/1983
-
Duke University - Durham, NC
GPA:
Status -
  • Graduated Cum Laude
Activities and Honors
  • Member, Organization of Nurse Leaders

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Resume Overview

School Attended

  • Duke University

Job Titles Held:

  • Nurse Manager
  • Administrative Nursing Supervisor
  • RN Staff Nurse
  • RN Staff Nurse

Degrees

  • Bachelor of Science

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