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Nurse Manager Resume Example

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NURSE MANAGER
Professional Summary

Experienced RN with over 40 years of experience in healthcare. Excellent reputation for resolving problems and improving customer satisfaction.

Progressed through a highly regarded chronic care hospital starting as a staff nurse and eventually taking the DON position assuming responsible for 8 LTC units. Sat on multiple interdisciplinary committees.

Eager to assist with the administration of the new Coronavirus vaccine and fulfill my commitment to the public and the Nursing profession to help end this pandemic and suffering.

Skills
  • Leadership
  • Interpersonal Communication
  • Customer Service
  • Conflict resolution
  • Cultural awareness
  • Flexible & Adaptable
  • Detail-oriented
  • Computer skills
  • Training & Development
Work History
Nurse Manager, 05/2003 to 03/2014
Hebrew Senior Life – Boston, MA
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Vaccinated patients to protect individuals from pneumonia, influenza and other illnesses of concern.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Advised caregivers and family members in providing emotional and psychological care to support patient needs.
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Delivered expert case management, milieu management, medication administration and emergency intervention.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Evaluated skills of all nursing personnel and verified staff certifications for validity.
  • Worked at least 8 hours per month as floor nurse to maintain clinical proficiency.
  • Actively engaged and participated in consults, patient care plan development and patient monitoring.
  • Managed 12 nurses on 2 long term care units handling needs of elderly patients with medical, psychiatric and post surgical care needs.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
  • Updated patient charts using Meditech software with data such as medications to keep records current and support accurate treatments.
Senior Operation Leader (Director of Nursing), 03/2014 to 01/2016
Hebrew Senior Life – Boston, MA
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Collaborated with several non nursing departments directors to achieve effective communication for program implementation involving staff and patients.
  • Led Nursing teams in delivery of excellent care to patients and families resulting in satisfaction and high scores from regulators.
  • Resolved problems, improved operations on eight long term units and assured staff provided exceptional care.
  • Assisted the finance Director with the staffing and supply budget.
  • Member of multiple committees including Pharmacy, Quality Improvement, Risk Management and Medical Records.
Team Leader, Staff Nurse, 02/1991 to 01/2003
Hebrew Senior Life – Boston, MA
  • Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
  • Identified patient care requirements by establishing personal rapport with patients and families.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Implemented new working processes which delivered continued improvements.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Established staff schedules and assignments based on facility needs and equipment availability.
  • Updated patient charts using Meditech software with data such as medications to keep records current and support accurate treatments.
  • Assessed physical, psychological, physiologic and cognitive status of patients.
  • Vaccinated patients to protect individuals from pneumonia, influenza and other illnesses of concern.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
  • Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
  • Provided high quality care to approximately 20 patients per day on 40 bed unit.
Education
Diploma: NursingBrockton Hospital School Of Nursing - Brockton, MA
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Resume Overview

Companies Worked For:

  • Hebrew Senior Life

School Attended

  • Brockton Hospital School Of Nursing

Job Titles Held:

  • Nurse Manager
  • Senior Operation Leader (Director of Nursing)
  • Team Leader, Staff Nurse

Degrees

  • Diploma : Nursing

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