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Nurse Manager Resume Example

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NURSE MANAGER
Summary

Nurse Manager with 20 year's experience in both clinical and administrative fast-paced environments handling quality patient care, staff support and office management. Established record of reliability and creating a positive relationship with patients, family and staff. Focused on empathetic, patient-focused care. Trustworthy, caring individual with extensive knowledge in all aspects of a medical practice. Skills Leadership Time management expert Organizational skills for charting, billing and Detail-oriented scheduling Sharp critical thinker Excellent written and oral communications CLIA & OSHA compliance Coordinates hiring and training Trained in HIPPA compliance Restructured and collaborated with staff to schedule Strategic decision making work hours more efficiently Client relations aptitude Medical terminology knowledge Venipuncture/blood draw expert

Skills
  • C
  • Customer service
  • Documentation
  • Insurance
  • Inventory
  • Access
  • Office
  • Nursing
  • Phlebotomy
  • Protocols
  • Quality control
  • Safety
  • Statistics
  • Website
Experience
Nurse Manager | 01/2010 to CurrentCompany Name - City, State
  • Perform patient intake, collect vitals and have charting expertise.
  • Manage all referrals and prior authorizations with insurance companies.
  • Plan and prepare all staff work schedules.
  • Perform monthly inventory and maintain office and medical supply counts.
  • Quickly solve problems concerning staff or patients.
  • Routinely handle triage line (assign order of treatment).
  • Created and maintain a website for the practice.
  • Plan, implement and oversee training sessions for new hires, which over the last 6 months, resulted in 15% less errors.
  • Documentation expert, Cerner and Allscripts programs.
  • Set up and operate special medical equipment.
  • Calm and level headed in stressful situations.
  • Perform drug refills and provide detailed prescription information to pharmacies.
  • Assessed need for appropriate lab tests.
  • Counseled and educated patients on health issues and wellness.
  • Oversee and support staff with a high level of morale and professionalism .
Phlebotomy Technician | 01/2003 to 01/2010Company Name - City, State
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Organized daily work based on collection priority.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Spoke with patient to gather information for lab records, reduce their fear or anxiety, and optimize their cooperation.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Carefully reviewed test results for accuracy.
  • Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
  • Maintained current knowledge of developments in technical instrumentation.
  • Performed diagnostic and therapeutic laboratory procedures.
  • Quickly responded to and resolved all customer service issues in a timely manner.
  • Created worksheets and logged samples correctly into the computerized tracking system.
Phlebotomist Technician | 07/2002 to 01/2003Company Name - City, State
  • Interacted and communicated with elderly patients on a personal yet professional level.
  • Performed pulmonary function test Triaged Excelled at patient intake, charting, PFT\'s, EKG\'s and vitals Assisted in dermatology surgery Sterilized surgical instruments Organized and submitted insurance claims.
Dialysis Technician | 03/2000 to 07/2002Company Name - City, State
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Inventoried, ordered, and restocked equipment and supplies needed for hemodialysis treatment.
  • Safely transported, transferred, and positioned patients on chairs for treatment.
  • Measured and recorded patients\' pre-dialysis and post-dialysis vital statistics, including weight, temperature, blood pressure, pulse rate, and respiration rate.
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Sterilized, cleaned, and maintained dialysis machine and equipment.
  • Cleaned and connected to access sites, including fistulas, grafts, and catheters, by following infection control protocols.
  • Performed routine quality control and safety checks on all equipment.
  • Monitored a high number of patients during treatment.
  • Trained and supervised new employees.
  • Cannulated needles into patients arms.
Education and Training
Haywood Community College - - City,State | | Associate of ScienceMedical Office Administration, 2018
Asheville-Buncombe Technical Community College - - City,State | | Nurse Aide 1 - N.C. Registry (current)
Activities and Honors
  • Member, Alumni Association
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Resume Overview

School Attended

  • Haywood Community College
  • Asheville-Buncombe Technical Community College

Job Titles Held:

  • Nurse Manager
  • Phlebotomy Technician
  • Phlebotomist Technician
  • Dialysis Technician

Degrees

  • Haywood Community College - City , State | Associate of Science
    Asheville-Buncombe Technical Community College - City , State | Nurse Aide 1 - N.C. Registry (current)

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