nurse manager acute care services resume example with 9+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Hardworking and organized Nurse Manager with strong work ethic. Knowledgeable about effective standards and strategies for quality assurance, cost control and patient care. Well-versed in evaluating staff performance, conducting education programs and developing departmental budgets. Fully-credentialed in Washington.

  • Utilization management
  • Staff leadership
  • Employee retention strategies
  • Performance metrics
  • Census goals
  • Schedule management
  • Patient safety
  • Regulatory requirements
  • Patient relations
  • Accreditation support
Education and Training
Western Governors University Salt Lake City, UT Expected in Master of Science : Nursing - GPA :
University Of Washington Tacoma, WA, Expected in 08/2017 Bachelor of Science : Nursing - GPA :
Tacoma Community College Tacoma, WA, Expected in 09/2011 Associate of Science : Nursing - GPA :
CommonSpirit Health - CHI Franciscan - Nurse Manager - ICU/Medical Surgical/Telemetry
City, STATE, 07/2019 - Current
  • Oversaw nursing operations for Critical Care and Medical-Surgical Telemetry for staff of over 58.
  • Managed performance of combined nursing and care assistant staff.
  • Reviewed and assessed staff processes, reducing hazards posed for patients and staff while promoting regulatory compliance.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Recruited well-qualified candidates.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Ordered and maintained adequate supplies.
  • Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of hospital policies.
  • Investigated concerns from families, patients and clinical staff in order to resolve concerns to full satisfaction.
  • Coordinated employee schedules and job assignments.
  • Improved critical care bed occupancy by 49% in fiscal year 2020.
  • Determined and tracked budget expenses with accuracy and transparency.
  • Supported payroll for over 58 personnel by auditing and reconciling accounts.
  • Completed monthly operational reviews to check budget compliance and identify areas in need of adjustment.
  • Performed budget formulation work involving review and preparation of budget estimates and financial plans.
  • Collaborated with HR to evaluate labor needs and hiring patterns.
CommonspiritHealth - CHI Franciscan - Hospital Resource Nurse
City, STATE, 10/2015 - 07/2019
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
St. Josephs Medical Center - Registered Nurse/Relief Charge Nurse
City, STATE, 11/2011 - 10/2015
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes.
  • Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Participated in hospital-wide initiatives and committees to improve patient care, satisfaction and safety.
  • Employee of the Quarter 2017 for outstanding performance and team contributions.
  • 2018 March of Dimes Nurse of the Year nominee

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Resume Overview

School Attended

  • Western Governors University
  • University Of Washington
  • Tacoma Community College

Job Titles Held:

  • Nurse Manager - ICU/Medical Surgical/Telemetry
  • Hospital Resource Nurse
  • Registered Nurse/Relief Charge Nurse


  • Master of Science
  • Bachelor of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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