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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Professional Summary

Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 11-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.

Skills
  • Time Management
  • Employee Training Program
  • Employee Supervision
  • Critical Thinking
  • Data Analysis
  • Information Systems Development
  • Verbal and Written Communication
  • Decision Making
  • Employee Recruitment and Hiring
  • Nursing Operations Management
  • Patient Advocacy
Education
Steven's Henagar College Ogden, UT, Expected in 05/2013 Associate of Science : Nursing - GPA :
Certifications

Psychiatric-Mental Health Nursing Certification (RN-BC)

Work History
Capri Communities - Nurse Manager
Fitchburg, WI, 08/2020 - Current
  • Demonstrate good leadership and presents a professional appearance and attitude
  • Monitors and evaluates nursing practice as specified in the Standards of Practice
  • Manages all nursing activities for program ensuring that subordinate staff is following hospital, dept, and unit policies and procedures for safety and patient care.
  • Develops and maintains effective working relations with colleagues, co-workers, team-members, and stakeholders.
  • Facilitates and provides monthly training to staff.
  • Communicates any patient, safety, or personnel issues to the Assistant Director of Nursing that cannot be resolved on the unit level.
  • Participates in morning meetings and staffing's
  • Evaluates patient's response to medication and treatment and communicates observations and recommendations to the interdisciplinary team.
  • Accountable in assuring policies are followed by nursing staff, nurses are following hospital protocols when administering medications/ treatments, and nursing documentation is complete and thorough especially with seclusion & restraint, incidents, and suicide risk assessments.
  • Acts as a mentor for professional development
  • Available and actively listens to unit staff without being judgmental, encourages and demonstrates effective communication, uses appropriate judgment and decision making skills to attempt to resolve staff and/or patient conflicts.
  • Directs, instructs, or provides guidance to subordinate workers in carrying out assigned tasks.
  • Routinely meets with hall staff on all shifts to obtain input on how to improve working environment and safety.
Mhm Services, Inc. - Charge Registered Nurse
San Bernardino, CA, 05/2013 - 08/2020
  • Supervision of nursing staff, directing the nursing staff.
  • Give and receive high quality, in-depth reports, asking questions to ensure the ability to assume care of the patient load. Complete CNA shift assignment sheets.
  • Round on all patients during the first hour of shift (face to face contact with the nurse to patient interaction).
  • Attend and play an active role in team meetings, staff meetings, treatment planning, admissions, discharges, etc.
  • Perform all active treatment interventions as stated in each patient's treatment plan and document towards interventions performed.
  • Utilize good judgment and appropriate decision-making skills especially during a critical incident.
  • Ensure CNA's are completing their delegated duties and documenting appropriately in AVATAR.
  • Ensure staff members are following a 15-minute check policy and 1:1 orders.
  • Perform all admissions and discharges during shift.
  • Complete all charting and assessments as appropriate per the WSH charting policy.
  • Ensure all patients receive quality nursing care, such as managing aggressive behaviors, observing for secondary health problems, monitoring for changes in physical/mental status, monitoring food/fluid I&O, administering medications/treatments, wound care, maintains -indwelling tubes, inserts and cares for catheters, provides respiratory treatments and tracheostomy suctioning/care, etc.
  • Assists in the management of patient's unsafe behaviors utilizing MANDT and verbal de-escalation techniques to provide a safe environment for all. Expected to maintain professional boundaries with patients.
  • Performs administrative duties including creating CNA schedules, maintaining adequate supplies, and informing staff of changes to the protocol.
  • Demonstrates flexibility, able to prioritize and adapt during emergencies.
Trilogy Health Services - CNA
Mason, MI, 05/2010 - 05/2013
  • Supervise, assist or perform Activities of Daily Living (ADL) skills as needed for patients, such as changing bed linen, cleaning room, transfer/ambulation, bathing/showering, grooming, dressing,
    feeding during meals/snacks, laundry, etc.
  • Contributes to the therapeutic milieu and treatment programs through input to multi-disciplinary treatment team. Participates and provides feedback to the treatment team via documentation in the electronic medical record.
  • Monitors patients on the unit and during various activities ensuring a safe environment.
  • Assists with management of unsafe behaviors exhibited by patients utilizing verbal de-escalation and crisis
    management techniques.
  • Utilize good judgment and appropriate decision-making skills especially during a critical incident.
  • Ensure CNA's are completing their delegated duties and documenting appropriately in AVATAR.
  • Ensure staff members are following a 15-minute check policy and 1:1 orders.
  • Perform all admissions and discharges during shift.
  • Complete patient monitoring and environmental checks as assigned; using effective communication skills when interacting with patients and exhausting all alternative methods to de-escalate patient; ability to manage aggressive/violent individuals; ability to safely seclude/restrain patients as necessary.
  • Contributes to provision of physical, psychological and social well-being of the patients as guided by the treatment plan.
    Documents patient care deliveries in an accurate and timely manner, as well as documenting and reporting incidents
    promptly.
  • Works closely with the Charge Nurse, referring appropriate patient care issues to them; assists in making shift duty
    assignments when asked; orient and instructs new CNAs and MHTs to hall routine and tasks if delegated by nurse;
    provides good decision making skills in crisis situations.
  • Acted as a role-model by following hospital and departmental policies and procedures.

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Resume Overview

School Attended

  • Steven's Henagar College

Job Titles Held:

  • Nurse Manager
  • Charge Registered Nurse
  • CNA

Degrees

  • Associate of Science

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