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Nurse Manager resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Caring, hardworking and service-oriented Registered Nurse with more than 13 years of Hematology/Oncology experience. Well-versed in offering evidence-based, therapeutic care for patients dealing with malignant and non-malignant disorders. Proven leader effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction and supporting wide-spread healthcare system improvements.

Skills
  • Patient education and advocacy
  • Case review
  • Utilization management
  • Quality controls
  • Staff leadership
  • Electronic charting skills
  • Performance metrics
  • Regulatory requirements
  • Patient safety
  • Census goals
  • Facility oversight
  • Nursing assignments
  • Health information systems
  • Schedule management

Experience
Nurse Manager, 10/2017 to Current
Catholic Charities Of The Archidiocese Of WashingtonWashington, DC,
  • Manage all clinical operations for a high volume Hematology/Oncology practice, 32 chair infusion center, and a Phase I Clinical Trial Unit.
  • Run daily safety huddles and follow a Lean model.
  • Have 35 employees as direct reports.
  • Assist with growing the Hartford Healthcare system and increasing market share.
  • Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
  • Kept close eye on department operations to maintain effective coverage of all needs.
  • Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
  • Boosted patient outcomes through delivery of peer groups and client education.
  • Managed performance of nursing staff of 20 by reviewing task completion, prioritization and reports.
  • Led and motivated 35 employees through supervision, training and coaching on duties and daily operational activities.
  • Oversaw the clinical aspect of the research & Phase I Clinical Trial program and developed and initiated policies and procedures to standardize delivery of care.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Initiated training and education programs for supporting healthcare staff.
  • Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Facilitated peer-to-peer conflict resolution.
  • Manage an operational budget for three departments.
Nurse Coordinator, 03/2013 to 10/2017
Beth Israel Lahey HealthBurlington, MA,
  • Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Safely administered Chemotherapy, Biotherapy, and Immunotherapy.
  • Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
  • Improved patient outcomes through peer groups and client education.
  • Assisted with managing the daily operations of the North Haven Cancer center, which includes a medical oncology practice and an infusion area with 22 infusion chairs.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Answered patient questions and provided take-home materials for further information.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Sat on the quality and safety committee for the Smilow ambulatory cancer centers
Registered Nurse 3, 10/2007 to 03/2013
State Of LouisianaMarrero, LA,
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Designed strategies to resolve nursing and patient satisfaction issues, improve response and patient care quality and propose plans to enhance quality and safety initiatives hospital-wide.
  • Met training objectives by instructing new and prospective nursing staff in clinical skills and organizational procedures.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Access and manage care for central line access.
  • Administer Chemotherapy and Biotherapy for Oncology patients.
  • Managed the complex care of Medical Oncology patients.
  • Frequently assumed the role of charge nurse and assessed staffing needs while managing admissions & discharges.
Education and Training
Associates of Science in Nursing: Nursing, Expected in 12/2007
Goodwin College - East Hartford, CT
GPA:
Bachelor of Science in Nursing: Nursing, Expected in 05/2017
Sacred Heart University - Fairfield, CT,
GPA:
Accomplishments
  • Assisted with the build and implementation of a new scheduling/staffing program called Iqueue
  • Assisted with multiple renovations, new construction, and regulatory approval of the sites.
  • Built and implemented Nurse Triage pathways
  • Efficient in EPIC
  • Assisted with the clinical build of EMR in CERNER
  • Assisted with the first PHASE 1 clinical trial at Hartford Healthcare
  • Maintained > than 90% for Press Ganey scores
Certifications
  • Licensed Registered Nurse in CT - since 2007
  • Oncology Nurse Certified (OCN)- current
  • ONS Chemotherapy/Biotherapy & Immunotherapy certified- current
  • BLS CPR certified- current
  • ELNEC trained

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Resume Overview

School Attended

  • Goodwin College
  • Sacred Heart University

Job Titles Held:

  • Nurse Manager
  • Nurse Coordinator
  • Registered Nurse 3

Degrees

  • Associates of Science in Nursing
  • Bachelor of Science in Nursing

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