Nurse Manager resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Caring, hardworking and service-oriented Registered Nurse with more than 13 years of Hematology/Oncology experience. Well-versed in offering evidence-based, therapeutic care for patients dealing with malignant and non-malignant disorders. Proven leader effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction and supporting wide-spread healthcare system improvements.
Skills
Patient education and advocacy
Case review
Utilization management
Quality controls
Staff leadership
Electronic charting skills
Performance metrics
Regulatory requirements
Patient safety
Census goals
Facility oversight
Nursing assignments
Health information systems
Schedule management
Experience
Nurse Manager, 10/2017 to Current Catholic Charities Of The Archidiocese Of Washington – Washington, DC,
Manage all clinical operations for a high volume Hematology/Oncology practice, 32 chair infusion center, and a Phase I Clinical Trial Unit.
Run daily safety huddles and follow a Lean model.
Have 35 employees as direct reports.
Assist with growing the Hartford Healthcare system and increasing market share.
Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
Kept close eye on department operations to maintain effective coverage of all needs.
Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
Boosted patient outcomes through delivery of peer groups and client education.
Managed performance of nursing staff of 20 by reviewing task completion, prioritization and reports.
Led and motivated 35 employees through supervision, training and coaching on duties and daily operational activities.
Oversaw the clinical aspect of the research & Phase I Clinical Trial program and developed and initiated policies and procedures to standardize delivery of care.
Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
Initiated training and education programs for supporting healthcare staff.
Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Facilitated peer-to-peer conflict resolution.
Manage an operational budget for three departments.
Nurse Coordinator, 03/2013 to 10/2017 Beth Israel Lahey Health – Burlington, MA,
Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
Administered oral, intramuscular and IV medications to patients and monitored responses.
Safely administered Chemotherapy, Biotherapy, and Immunotherapy.
Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
Improved patient outcomes through peer groups and client education.
Assisted with managing the daily operations of the North Haven Cancer center, which includes a medical oncology practice and an infusion area with 22 infusion chairs.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
Answered patient questions and provided take-home materials for further information.
Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Sat on the quality and safety committee for the Smilow ambulatory cancer centers
Registered Nurse 3, 10/2007 to 03/2013 State Of Louisiana – Marrero, LA,
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Administered medications, tracked dosages and documented patient conditions.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
Communicated with primary care physicians or emergency care providers to relay patient needs.
Designed strategies to resolve nursing and patient satisfaction issues, improve response and patient care quality and propose plans to enhance quality and safety initiatives hospital-wide.
Met training objectives by instructing new and prospective nursing staff in clinical skills and organizational procedures.
Administered oral, intramuscular and IV medications to patients and monitored responses.
Improved patient outcomes and quality of care by determining and suggesting changes to processes.
Maintained personal and team compliance with medication administration standards and patient care best practices.
Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
Access and manage care for central line access.
Administer Chemotherapy and Biotherapy for Oncology patients.
Managed the complex care of Medical Oncology patients.
Frequently assumed the role of charge nurse and assessed staffing needs while managing admissions & discharges.
Education and Training
Associates of Science in Nursing: Nursing, Expected in 12/2007 Goodwin College - East Hartford, CT GPA:
Bachelor of Science in Nursing: Nursing, Expected in 05/2017 Sacred Heart University - Fairfield, CT, GPA:
Accomplishments
Assisted with the build and implementation of a new scheduling/staffing program called Iqueue
Assisted with multiple renovations, new construction, and regulatory approval of the sites.
Built and implemented Nurse Triage pathways
Efficient in EPIC
Assisted with the clinical build of EMR in CERNER
Assisted with the first PHASE 1 clinical trial at Hartford Healthcare
Maintained > than 90% for Press Ganey scores
Certifications
Licensed Registered Nurse in CT - since 2007
Oncology Nurse Certified (OCN)- current
ONS Chemotherapy/Biotherapy & Immunotherapy certified- current
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