Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Skilled at directing and improving nursing care for patients by directing team members, assessing protocols and improving monitoring. First-rate clinical expertise and judgment honed during 25-year career. Certified in Rehabilitation Nursing and patient management. Specializing in assessment of continued care needs for patients with Acute and Chronic medical needs for Neurological, Cardiac, Orthopedic, Urological, Gastrointestinal, and Pulmonary conditions.

  • Diagnostic tools experience
  • Colostomy care familiarity
  • Medication and IV administration
  • Medication administration expert
  • Patient care planning
  • Cardiac monitoring
  • Triaging
  • Community advocate
  • Patient Care
  • Generally Accepted Accounting Principles (GAAP)
  • CPT code modifiers
  • Insurance claims
  • Dictation and transcription
  • Submission of medical claims
  • Recordkeeping
  • Billing codes
  • Medical coding understanding
  • ICD-10 coding
Nurse Manager, 08/2001 to Current
Central Vermont Medical CenterNorthfield, VT,
  • Completed weekly floor work to stay up to date on latest clinical practices and procedures.
  • Kept close eye on department operations to maintain effective coverage of all needs.
  • Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
  • Managed performance of nursing staff of 36 by reviewing task completion, prioritization and reports.
  • Provided case management, milieu management and emergency intervention.
  • Boosted patient outcomes through delivery of peer groups and client education.
  • Managed medication dispensing and control.
  • Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options.
  • Optimized case and clinical management and recommended plans to improve safety and health programs.
  • Managed operations in accordance with budget requirements.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Head Nurse for Family Practice Center, 03/1997 to 11/1999
Barnard Family Practice CentreCity, STATE,
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Triaged patients' issues based on stated symptoms, basic assessments and documented vitals.
  • Followed up on diagnostic tests to verify completion and obtain results for treatment planning.
  • Prepared patient rooms for visits by including cleaning, sanitizing equipment and stocking supplies.
  • Prepared charts for clinic patients, including gathering all hospital records and test results.
  • Instructed patients and family members on medication and treatment instructions to promote adherence to guidelines.
  • Performed nursing assessments and collected patient medical histories to help determine proper diagnosis.
  • Collected blood and urine samples using phlebotomy best practices and labeled specimens for testing.
  • Reached out to patients to convey lab results and provide care instructions.
  • ICD9-10 codes and CPT code usage for proper billing/authorization
  • Coordinated care for Adult, Geriatric, and Pediatric clients
  • Responsible for Workers comp, Medicare, Medicaid, HMO, PPO, & commercial insurance paper work, approvals, appeals, and billing, referral and follow up.
  • Allergy and immunization injection administration and log.
  • CLIA and OSHA regulation monitoring and survey participant
  • Emergency in office medical care including, IV meds, and assistance in obtaining EMS services when indicated.
  • Manage employee health records/injuries and immunizations.
  • Prescription drug refill management, tracking and followup coordinator with physician group.
  • Maintain Clinic safety, Supplies ordering, and coordinate care including managing in-clinic radiology/ lab departments.
  • Patient and family teaching and follow up to home health, procedural and outpatient therapy care.
RN Physician Assistant, 03/1990 to 11/1997
Dr. Edward L. McCoig MD,PACity, STATE,
  • Recommended diagnoses based on examinations, test results and reported symptoms.
  • Documented lab results, diagnoses and treatments for review by attending physician.
  • Performed physical examinations for pre-employment, workers compensation, environmental health monitoring and sports participation. Under direct supervision of MD.
  • Assessed notes by nursing staff for accuracy, completion, services rendered and patient responses.
  • Prepared clinical notes and updates on each patient for review by primary physician.
  • Managed/ collaborated prescribed therapies and medications under direction of physician to ameliorate symptoms and treat underlying conditions.
  • Explained treatment procedures, medication risks, special diets, and physician instructions to patients.
  • Recorded patients' medical history, vital statistics and test results in electronic medical records.
  • Completed minor diagnostic tests and collected samples for laboratory tests.
  • Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
  • Liaised between physicians and patients about needs, physician performance, changes and medication orders.
  • Facilitated chronic disease management for diabetes, hypertension and hepatitis C interferon therapy.
  • Assessed, diagnosed, treated and delivered follow-up care to male and female inmates in corrections system.
  • Worked with medical professionals to provide complex clinical care management, patient education and counseling.
  • Provided initial coverage for unavailable physicians, filling critical staffing gap and providing solid patient care.
  • Performed hospital rounds on admitted patients for 3 hospitals, 2 rehabs and 3 nursing home patients. Under direct supervision of MD.
  • In clinic skills: Vital signs, lab work, EKG, Urine Microscopy, culture of wounds, dressing changes and prescription refill assistance.
  • Office visit billing, ICD-9 and CPT code certified 1994-1996
  • Medicare/Medicaid certified 1994-1996.
Education and Training
Associate of Science: Nursing, Expected in 05/1996
Lone Star College System - Houston, TX,
: Charge Nurse Leader Training, Expected in 2018
HCA Leadership Insistute - Houston, TX,
: Leadership in Healthcare, Expected in 2019
HCA Nursing Leadership Acadamy - Houston, TX,
: Certified Rehabilitation Registered Nurse, Expected in 12/2018
ARN - Houston, TX,

CRRN Board Certification 2005, 2018-Current

  • Led team to achieve PEM score in top 10% of company, earning recognition from upper management and financial reward.
  • Promoted from Lead Charge Nurse to Nurse Manager, in less than 12-months of HCA take over.
  • Voted on of Houston's "Top 150 Nurses" 2018, Houston Chronicle.
  • Medicare/Medicaid certified 1994-1996
  • CPT and ICD-9 code certified 1994-1996

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School Attended

  • Lone Star College System
  • HCA Leadership Insistute
  • HCA Nursing Leadership Acadamy
  • ARN

Job Titles Held:

  • Nurse Manager
  • Head Nurse for Family Practice Center
  • RN Physician Assistant


  • Associate of Science

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