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Nurse Manager Resume Example

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FM
NURSE MANAGER
Professional Summary

Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 13-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Proven clinical manager with 13 years of experience in nursing. Specializing in organizing and leading Forensic psychiatric Nursing. Effective at leading qualified nursing teams in the effective care of forensic patients. Top-notch clinical judgment and abilities. Advanced credentials in DCORT. Certified and registered with the Montgomery County disaster response team (Disaster, Crisis, Outreach, and Resource Team). Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in state of PA Ambitious Board Certified Registered Nurse specializing in telemetry, medical-surgical and behavioral health care. Expert in all aspects of patient care with success in working with multidisciplinary teams to create care plans focused on helping patients recover from medical or surgical procedures and manage complex mental disorders. Accomplished in leading unit-based groups to improve delivery of care and patient satisfaction. PA Board-Certified Registered Nurse with over 13 years of experience delivering high-quality care to patients in long term care units. Proven leader effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction and continuously driving widespread healthcare system initiatives. Focused on continuously advancing expertise in forensic psychiatry while driving innovation.

Work History
Central Vermont Medical Center - Nurse ManagerMontpelier , VT01/2008 - Current
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 400 patients daily.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Francisan Health - FORENSIC NURSE SUPERVISORCarmel , IN03/2012 - Current

Managing and coordinating staffing levels for FRNS, FRN's and FSEs; identifying staffing needs and making recommendations for hiring as needed.

Overseen and coordinated all trainings for forensics; including hiring and training of new FSE's, new Nurses/supervisor, Mandt training, CPR, 24-hour mandatory trainings for FSE's, etc.

Heavily involved in all patient program planning, safety and security events such as evacuation drills and patient transfers to and from forensics.

Helped ensured compliance with Medicare/Medicaid standards through (EOC rounds, patient programing, safety and security, ligature/bathroom monitoring, Infection Control, PI projects, and OT cost control meetings etc).

Michael Kors - Registered Nurse, ICUDallas , TX07/2007 - 02/2009
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Delivered age-appropriate medical care for adult, adolescent and geriatric ICU patients.
WAWA INC - Store ManagerCity , STATE01/2001 - 07/2007

Before Abington hospital, I worked as a manager for Wawa Inc. for almost seven (7) years. Was responsible for managing the allocated budget for staffing, maintenance, supplies, equipment's, Certifications, etc. was also responsible for hiring, training and developing of store associates.

  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
Accomplishments

Through my experience and education, I have a broad and diverse background in organizational management, data analysis and interpretation for program planning.

· I have been in charge of managing and coordinating staffing levels for FRNS, FRN's and FSEs; identifying staffing needs and making recommendations for hiring as needed.

· I have overseen and coordinated all trainings for forensics; including hiring and training of new FSE's, new Nurses/supervisor, Mandt training, CPR, 24-hour mandatory trainings for FSE's, etc.

· I have been heavily involved in all patient program planning, safety and security events such as evacuation drills and patient transfers to and from forensics.

· I have also helped ensured compliance with Medicare/Medicaid standards through (EOC rounds, patient programing, safety and security, ligature/bathroom monitoring, Infection Control, PI projects, and OT cost control meetings etc).

· I have maintained contractual obligations of labor unions including PSCOA, SEIU and OPEIU; responding to union grievances both local and at arbitration hearings.

· Unofficially On-call almost every day; addressing forensic specific issues and concerns with supervisors.

· I played an essential role in the development of the statewide unified forensic training program for FSEs and Nurses under Edna's direction few years ago.

· I have helped develop, revise, and interpret many policies and procedures in my current position.

· I have reviewed and approved or disapproved OST programs for staff development

· I have worked well with various department heads including housekeeping, purchasing, IT, dietary, maintenance, safety and security, garage, HR and labor relations and the volunteer services.

· I have done many interviews with other department heads for hiring

Skills
  • Patient education and advocacy
  • Discharge Planning
  • Utilization review
  • Staff Leadership
  • Direct Patient Care
  • Disaster Recovery
  • Quality assurance
  • Staff assignments
  • Strong clinical judgment
  • Fluent in English and Akan
  • Chronic disease management
  • Patient and family advocacy
  • EMR / EHR
  • Medication Administration
  • Collecting vitals
Education
08/2007Montgomery County Community CollegeCity, StateAssociate of Science: Business Management
08/2010University of PhoenixCity, StateNursing Administration
08/2012University of PhoenixCity, StateBusiness Administration And Management
12/2013University of PhoenixCity, StatePOST MBA CONCENTRATION iN HEALTH CARE MANAGEMENT
Certifications
  • First Aid/CPR Certified
  • DCORT Certified and registered with the Montgomery County disaster response team (Disaster, Crisis, Outreach, and Resource Team).
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Resume Overview

School Attended

  • Montgomery County Community College
  • University of Phoenix

Job Titles Held:

  • Nurse Manager
  • FORENSIC NURSE SUPERVISOR
  • Registered Nurse, ICU
  • Store Manager

Degrees

  • Associate of Science : Business Management
    Nursing Administration
    Business Administration And Management
    POST MBA CONCENTRATION iN HEALTH CARE MANAGEMENT

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