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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Knowledgeable Registered Nurse with excellent conflict resolution and problem-solving abilities demonstrated across sixteen-year career history, with majority of experience in assisted living facilities/housing with services and management. Keeps facilities running at peak efficiency, quality and performance with training and oversite of direct care staff. Excellent communication and coordination skills. Proven clinical manager specializing in geriatric care, organizing, and leading direct care teams.

Skills
  • Staff Leadership
  • Resident and family education and advocacy
  • Case management
  • Staff assignments
  • Electronic charting expertise
  • Quality assurance
  • Occupancy strategies
  • Training and mentoring
  • Team Building
  • Multidisciplinary team collaboration
  • Relationship building and retention
  • Hiring and recruitment
  • Staff Management
Work History
08/2011 to Current
Nurse Manager Cheshire Medical Center Walpole, NH,
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Educated on and evaluated skills of all nursing personnel and verified staff competencies for validity.
  • Engaged and participated in consults, resident care plan development and patient monitoring.
  • Oversee day to day standards, operational procedures and safety protocols.
  • Fostered improvement in all operational facets, including staff development, personnel training and standards of patient care.
  • Delivered expert case management, milieu management, medication administration and emergency intervention.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Provided direct resident care, stabilized patients and determined next course of action.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Secured controlled narcotics and distributed medication on schedule to meet resident needs and minimize misuse opportunities.
  • Participated in professional growth programs to support special education improvement efforts.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Participated in resident and family planning process, as well as provided instructions and addressed question and concerns.
12/2014 to 05/2016
RN/Case Manager Skagit Regional Health Cascade Ent Mount Vernon, WA,
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Evaluated healthcare needs, goals for treatment and available resources of each resident and connected to optimal providers and care.
  • Supervised direct care staff in proper techniques, care standards, operational procedures and safety protocols.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Created patient assessments and plans for individual home care needs.
  • Directed appropriate preventive and rehabilitative nursing processes and protocols.
  • Actively engaged in on-call rotations to deliver continuous quality care to patients.
  • Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
03/2012 to 12/2014
Clinical Supervisor Elwyn La Mirada, CA,
  • Implement new policies and educate staff on changes.
  • Assessed patients, determined needs and managed care.
  • Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
  • Responded to crisis situations with calm and professional approach to optimize support.
  • Identified nurses' and staff training needs and devised training programs to close gaps.
  • Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Developed and adjusted work schedules for field staff.
03/2010 to 03/2012
Memory Care Coordinator - Director The Commons On Marice Senior Living - HWS City, STATE,
  • Collaborated with store manager to maintain daily operations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Actively engaged in on-call rotations to deliver continuous quality care to patients.
  • Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Provided home healthcare providers with training, guidance, support and supervision to achieve objectives.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
Education
Expected in
: Nursing
Bismarck State College - Bismarck, ND
GPA:

Completed pre-reqs and credits for generals/AA degree to enroll with BSN program, did not apply for graduation status.

Expected in 05/2005
Associate of Science: Nursing
Minnesota West Community And Technical College - Granite Falls, MN
GPA:
Expected in 05/1999
High School Diploma:
Tuttle/Pettibone Public School - Tuttle, ND,
GPA:
Accomplishments

Nomination for Rising Star Award by The Commons on Marice through Care Providers of Minnesota for creating, organizing, implementing, and direct care staff training on person centered, structured activities for residents on the Memory Care Unit.

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Resume Overview

School Attended

  • Bismarck State College
  • Minnesota West Community And Technical College
  • Tuttle/Pettibone Public School

Job Titles Held:

  • Nurse Manager
  • RN/Case Manager
  • Clinical Supervisor
  • Memory Care Coordinator - Director

Degrees

  • Associate of Science
  • High School Diploma

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