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Nurse Assistant Resume Example

Resume Score: 80%

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NURSE ASSISTANT
Summary
Skills
  • Medical records management
  • Direct patient care
  • Writing
  • Problem Solving
  • Organizational Skills
  • Communication Skills
  • Performance Analysis
  • Planning
  • Regulatory compliance
  • Medication administration
  • Creativity
  • Listening
  • Quick Learner
  • Customer Service
  • Work Area Maintenance
  • Experience
    Nurse Assistant / Evergreen Nursing Home - Alamosa, CO10/2017 - 02/2020
    • Explained various warnings, side effects and dosage requirements of medications.
    • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
    • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
    • Responded to patient alarms and needs-assessment requests to identify course of treatment.
    • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
    • Guaranteed accurate, timely flow of information by maintaining 24 patient charts and updating healthcare team on patient status.
    • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
    • Used mobility devices and lifting equipment to carefully and transport patients.
    • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
    • Assisted over 24 residents, aged 60 to 90 with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
    • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
    • Documented information in patient charts and communicated status updates to interdisciplinary care team.
    • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
    • Documented patient intake and dietary requirements and assisted with feeding.
    • Collected specimens, monitored vitals and maximized patient comfort.
    • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
    Hostess / May Wa Chinese Restaurant - Alamosa, CO07/2017 - 02/2020
    • Managed guest expectations by relaying information regarding hours, wait times and specials.
    • Recognized VIP customers immediately and provided special treatment, including preferred tables.
    • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
    • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
    • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
    • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
    • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
    • Helped to plan and execute parties for more than 30 guests, including coordinating menus and preparing tables.
    • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
    • Answered phones politely and promptly, accurately recording and confirming reservations.
    • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
    • Answered telephone to provide establishment information and take party reservations.
    • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
    • Calculated charges, issued table checks and collected payments from customers.
    • Helped restaurant staff set up small and large events to coordinate smooth execution.
    • Checked dining and serving areas every so often to verify proper cleanliness and readiness for guests.
    • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
    • Monitored dining area to assess server capacity and accurately estimate wait times.
    • Checked dining and serving areas every hour to verify proper cleanliness and readiness for guests.
    • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
    • Scheduled reservations, notified serversand managers of large groups in advance and prepared seating ahead of guests arrival.
    • Assisted servers by taking guests drink orders and appetizers.
    • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
    • Handled up to $3,000 of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
    • Checked menus to verify current selection availability and cleanliness.
    • Answered customers' questions about hours, seating, current wait time and other information.
    • Managed closing duties, including restocking items and reconciling cash drawer.
    • Placed reservations through phone.
    • Cleaned and restocked front counter areas, got change for register and checked server supplies.
    • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
    • Answered questions about food and order statuses for waiting customers.
    • Enhanced guests' experiences by fulfilling special requests during visits.
    • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
    Cashier / Sand Dunes Swimming Pool - Hooper, CO07/2014 - 10/2016
    • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
    • Helped customers find specific products, answering questions and offering advice.
    • Provided assistance with purchases, locating items and signing up for rewards programs.
    • Processed returned items in accordance with store policy.
    • Welcomed customers, offering assistance to help find necessary store items.
    • Processed customer payments quickly and returned exact change and receipts./
    • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
    • Worked closely with front-end staff to assist customers.
    • Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
    • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
    • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
    • Trained new team members in cash register operation, stock procedures and customer service.
    • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
    • Wrapped items and bagged purchases properly to prevent merchandise breakage.
    • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
    • Received payments for pool wear/items and issued receipts reflecting zero balances or additional payments required to bring accounts current.
    • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
    Education and Training
    Center High School - Center, CO05/2011High School Diploma
    Trinidad St Junior College - Alamosa, Co Expected in 05/2022Associate of Arts
    Additional Information

    Bilingual. Fluent in English and Spanish

    CPR Certified 2014-Present

    I am CPR certified for over 6 consecutive years

    Build Your Own Now

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    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    Resume Overview

    Companies Worked For:

    • Evergreen Nursing Home
    • May Wa Chinese Restaurant
    • Sand Dunes Swimming Pool

    School Attended

    • Center High School
    • Trinidad St Junior College

    Job Titles Held:

    • Nurse Assistant
    • Hostess
    • Cashier

    Degrees

    • Center High School - Center, CO 05/2011 High School Diploma
      Trinidad St Junior College - Alamosa, Co Expected in 05/2022 Associate of Arts

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